
Prestige Volvo
East Hanover, NJ
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Very comfortable experience. No pressure and very helpful. This is by far the easiest and most enjoyable car purchase experience I've ever had. My sales person, Tina, was very knowledgable about the product an This is by far the easiest and most enjoyable car purchase experience I've ever had. My sales person, Tina, was very knowledgable about the product and really provided a positive and relaxed experience for me and my family. At no point did I feel like I was getting a "sell" and I felt that the negotiation process from initial offer to accepted offer was fair and quick. Signing the paperwork was also a breeze. The best part was that there were no hidden surprises or add on's at the end...everything was already included in the price discussed, which made the process that much more simple and transparent. I will definitely be coming back here when it is time for a new car. More
Deborah Amster was great to work with My Volvo lease experience was once again met with excellent results. My salesperson, Deborah, was a pleasure to work with! She really took the time, a My Volvo lease experience was once again met with excellent results. My salesperson, Deborah, was a pleasure to work with! She really took the time, above and beyond, to explain my new Volvo's features. Pat Masone also was really great in explaining everything from "A to Z" from the financial perspective. More
Solid Dealership They are excellent in all aspects, Sales, Service and Management Deborah was especially helpful. I have bought or leased 5 cars to date from this d They are excellent in all aspects, Sales, Service and Management Deborah was especially helpful. I have bought or leased 5 cars to date from this dealership. Only place I would go for a Volvo! More
Shady service center Purchased my 2010 XC70 from Prestige Volvo (New) and have had most of the included service and warranty work performed here. I found the workmanship a Purchased my 2010 XC70 from Prestige Volvo (New) and have had most of the included service and warranty work performed here. I found the workmanship and customer service to be pretty poor since my vehicle required several return visits for the same problem (excessive road noise and wheel vibration) Prestige kept trying to sell me on tire rotation ($35) but the problem turned out to be a bad wheel bearing and defective drive axle (corrected by one visit to another volvo dealer) I have also had a similar problem with the tire pressure monitoring system and brakes. Prestige never fixed the problems correctly and now that my warranty has expired I'm stuck with the bill. I will never return to Prestige Volvo in East Hanover nor will I ever own another Volvo. More
Excellent ALl the WAY I work as a Nanny and my family bought the car that I drive from this place. WHenever I take that car to service it, they are so very nice. Because I work as a Nanny and my family bought the car that I drive from this place. WHenever I take that car to service it, they are so very nice. Because of this I decided to buy myself a car from them when my Ford broke down. They were so sweet, Deb even let me use her card to pay for Car Insurance over phone because I only had cash on me. The finance manager was the icing on the cake. He was so honest and willing to help me anyway he could. My credit sucked too! I got a great deal and they were so nice to me the entire time. I am 28 years old and I will be buying my cars there for the rest of my life! More
Wonderful service, great car! I had a wonderful experience at Prestige Volvo! I was a bit uncertian about the car buying process, considering this would be my first car purchase, h I had a wonderful experience at Prestige Volvo! I was a bit uncertian about the car buying process, considering this would be my first car purchase, however I was so pleased with my overall experience! After being shown several options within my price range, which granted wasn't very large, Deborah somehow managed to find not one, but several viable options. At the end of the process, Deborah got me into a beautiful S40! Not only that, she and the maintenance team thought of every potential problem, and addressed it before I even drove the car off of the lot. In conclusion, I would certainly recommend Deborah and the rest of the staff at Prestige to anyone in the market for a car! More
Fast, Easy and Friendly Service I contacted the dealership online and was put in touch with Tina Bilokin who guided me through the entire process from initial inquiry to signing the I contacted the dealership online and was put in touch with Tina Bilokin who guided me through the entire process from initial inquiry to signing the contract. She answered all my questions, was super friendly, flexible and explained every aspect of the deal in way that was clear and easy to understand. By the time we got to the dealership (which was less than 24 hours after contact) all we had to do was test drive and sign the contracts as she coordinated the rest (financing, insurance, plates, fees and registration, etc.). Tina (and Matt) made the buying process simple and easy. Tina truly went above and beyond and took the time after we signed to show us the multitude of features the S60 has and make sure we had everything we needed. She followed up afterwards to see how we were doing and make sure we were happy. We got a great deal and I couldn't recommend Tina or the staff at the dealership any higher! More
Amazing Customer Service I had been to Prestige for service on my previous S60 and was in the market for a new one. The service department was wonderful and the closeness of I had been to Prestige for service on my previous S60 and was in the market for a new one. The service department was wonderful and the closeness of the dealership to my home was perfect for me. I was unsure of their customer service in the selling department until I met Tina! Her time spent with me, my husband and daughter made me realize that this was where I wanted to get my new S60 She walked us through everything with great ease and knowledge and made the experience seamless. She is truly amazing, I couldn't ask for a better salesperson. The finance department was equally stellar! Go to Prestige for your next Volvo, you won't be sorry!! More
excellent overall buying experience My car search started a little over a week ago after putting off replacing my old car for way too long. Saw a 2012 S60 on the lot and reached out to g My car search started a little over a week ago after putting off replacing my old car for way too long. Saw a 2012 S60 on the lot and reached out to get more information online. Two days later I was driving away in my new certified pre-owned Volvo from Prestige! Was expecting weeks of arduous searching and haggling to find a car I not only could afford but also really liked. I never expected my car search to be so easy! Tina Bilokin was one of the most easy going car dealers I've ever had the pleasure of dealing with and made the whole process so simple that I couldn't say no. The whole experience with Tina and Prestige was excellent. No pesky used car salesmen here. Tina and the rest of the Prestige team helped me feel relaxed and welcome and got me the price I wanted for a car I loved. No phony gimmicks, games or hidden fees involved! Hope to have my car for a long time but have definitely been talking up Volvo, Prestige, and Tina Bilokin to all my friends and family. More
Great Service The service I received was great. The staff was on time, friendly and helpful when I brought my car in for service. Thank you for always taking care The service I received was great. The staff was on time, friendly and helpful when I brought my car in for service. Thank you for always taking care with my car. -GB More