
Prestige Volvo
East Hanover, NJ
Filter Reviews by Keyword
By Type
Showing 2,883 reviews
Sales made easy! One is always apprehensive when purchasing a car, but the Prestige staff was fantastic to deal with. My sales professional, Deborah Amster took the ti One is always apprehensive when purchasing a car, but the Prestige staff was fantastic to deal with. My sales professional, Deborah Amster took the time to identify my auto needs. Her knowledge of Volvo combined with her professionalism without pressure, put me in a vehicle that exceeded my expectations at a price point that was under my budget. This is my 2nd Volvo purchase from Prestige and am sure I will be back for a 3rd. More
A GREAT LEASING EXPERIENCE AT A TERRIFIC DEALER I had a first rate experience leasing a vehicle from Prestige Volvo. My salesperson, Tina Bilokin, was terrific. She worked with me throughout the pro I had a first rate experience leasing a vehicle from Prestige Volvo. My salesperson, Tina Bilokin, was terrific. She worked with me throughout the process, which was totally painless--not my usual experience in acquiring a car. Tina proved extremely knowledgeable when it came to lease rates and available Volvo lease options. There was absolutely no pressure, just a professional committed to offering first class customer service. I would certainly recommend Prestige Volvo to anyone in the market for a Volvo. More
One of the BEST buying experiences I've ever had! I started shopping for a new vehicle 3 months before my lease expired on my Mercedes Benz. I had high standards and huge wish list and I shopped many I started shopping for a new vehicle 3 months before my lease expired on my Mercedes Benz. I had high standards and huge wish list and I shopped many dealerships and brands. From the moment I was put in touch with Lindsey at Prestige I knew that she and the dealership she represented was something truly unique. Lindsey kicked off our relationship with a professional video introduction of herself. She then stayed closely in touch with me every step of the way to ensure that all my needs were met. I had a budget and Lindsey went above and beyond to hit the mark. She was communicative and reliable all the while not pushy and aggressive. Every individual I met at Prestige turned out to be top notch. Needless to say, I'd recommend this dealership to anyone. It was one of the best purchasing experiences I have ever had. More
Fantastic customer service and price We had a fantastic experience at Prestige Volvo. From the initial call, all the way to the pick of our new Volvo. No pressure, no gimmicks and they h We had a fantastic experience at Prestige Volvo. From the initial call, all the way to the pick of our new Volvo. No pressure, no gimmicks and they had what we were looking for. We can comfortably recommend doing business here. More
Incredible Customer Service My back right tire popped on the way home from work and I had to get home to pick up my kids. Roadside assistance said they would be there within an My back right tire popped on the way home from work and I had to get home to pick up my kids. Roadside assistance said they would be there within an hour which would not have worked for getting my kids on time. I called Prestige Volvo and within 15 minutes Jay Rosen drove to me, filled my tire, wasn't thrilled with the result so he drove my car back to Prestige to ensure my safety and let me drive his. They got my car in right away and I made it home to pick up my children on time, Not only did Jay go out of his way for me, he did it with a smile. This is my 3rd different car from Prestige Volvo and the entire process from leasing/buying to the maintenance and service is second to none. I could not imagine better customer service at any other dealership. More
Quick easy and very professional I bought my new volvo from Debra Amster. I bought many cars before and I have to say that she was the best sales person I've had ever had. Everything I bought my new volvo from Debra Amster. I bought many cars before and I have to say that she was the best sales person I've had ever had. Everything she said was right on and truthful thanks Debra for everything and I definitely will be back and recommend all my family and friends to you. More
Outstanding service by the best customer service department! I have had my Volvo serviced at Prestige Volvo for over 8 years and they have dispersed any misconceptions of car dealers being the too expensive when I have had my Volvo serviced at Prestige Volvo for over 8 years and they have dispersed any misconceptions of car dealers being the too expensive when it comes to car service. Everyone in the service department is helpful, but I would like to commend Patricia Sommerville for her incredible professionalism, expertise, dedication and friendliness. Patricia always seems to go above and beyond to help customers and she is always smiling, no matter what sort of challenges she may be facing. I can go to a service shop closer to my home, but I prefer going out of my way to Prestige because of their unparalleled service. More
Fabulous Service at Prestige Volvo (esp. Jay Rosen) Jay Rosen and his team at Prestige Volvo were terrific. They got my car in, diagnosed the transmission, and repaired it quickly. They were great at Jay Rosen and his team at Prestige Volvo were terrific. They got my car in, diagnosed the transmission, and repaired it quickly. They were great at communication. Jay also went above and beyond by making the repair more comprehensive yet much more cost-effective than going to the local transmission repair shops. What more could you ask? I am more than happy with my experience at Prestige Volvo due to the expertise and great customer service of Jay and his team (including Patricia Sommerville - who also deserves an honorable mention). More
Outstanding Service Today at 6:30am, my car decided to make an awful noise. Not wanting to risk breaking down, I took my partners car to drop off the kids at school. On Today at 6:30am, my car decided to make an awful noise. Not wanting to risk breaking down, I took my partners car to drop off the kids at school. On my way home I was dreading the extra work of waiting for the tow truck, and worse yet, wondering when I would get my car back. It was only reasonable to expect it wouldn't be looked at today. After running a few errands I called Prestige and spoke to Jay, much to my surprise the car was already on the lift. An hour later I received a call that the car was ready to be picked up. Ugh. It would have to wait a day until I could arrange a ride. Again to my surprise, Jay offered to have it dropped off. When I returned from home, there it was cleaner than when it was towed away. I couldn't have been more satisfied. More
Great Customer Service!!! I was referred to go to this location by a Family Member who works in Volvo's Marketing department. So my husband and I went and for some reason were I was referred to go to this location by a Family Member who works in Volvo's Marketing department. So my husband and I went and for some reason weren't as excited about the S60 T5 AWD as we thought we would be. I didn't care for the look and my Husband didn't enjoy the performance. When we explained our concerns to Chris, he immediately suggested for us to look into the S60 R-Design in order to please both of our needs. And OMG when we did, it was like a dream come true! He along with the owner worked with us on the price and were available at all times to speak to us! Chris made things as convenient as possible for us. We didn't feel pressured at all. Once we purchased the car, Tina was the encyclopedia of Volvo who showed us all and each feature of the car. She was so patient with us and even took pictures of me with my old and new car :) Since then, she has been available at all times to answer any question I have via text or phone. This is a great dealership to work with! More