Prestige Volvo

Excellent Service Department! The customer service you will find at Prestige Volvo is tremendous. The service manager Jay Rosen made sure I was a completely satisfied customer. Ove The customer service you will find at Prestige Volvo is tremendous. The service manager Jay Rosen made sure I was a completely satisfied customer. Overall Prestige is a wonderful experience and a class act establishment. I would HIGHLY recommend Prestige Volvo to anyone looking to purchase a new care or who is looking for a great service experience! More

Fantastic experience leasing my third Volvo The lease on my 2nd Volvo was almost up and I was debating on switching to a different car. Lindsey Mastroianni had me test drive a new 2015 S60 and w The lease on my 2nd Volvo was almost up and I was debating on switching to a different car. Lindsey Mastroianni had me test drive a new 2015 S60 and was extremely knowledgable on the new model and reminded me why I loved my S60 to begin with. She made the experience of leasing another Volvo very easy and comfortable. I recommend going to see her along with Joel Casser who was able to get my everything I wanted in my new car and actually caring about me as a customer. Thanks for your excellent customer service and knowing how to keep a good customer happy!! More

Continued outstanding service from Prestige We just purchased our second new car from Prestige Volvo. Our former sales rep had retired so we were introduced to Deborah Amster-Smith, who took us We just purchased our second new car from Prestige Volvo. Our former sales rep had retired so we were introduced to Deborah Amster-Smith, who took us through the available inventory and helped us find the car we liked. Deborah was enthusiastic and knowledgeable about the various models we were considering and worked with us for a couple of hours going through how each model might fit into our family's lifestyle. We liked an XC60 that was listed as a demonstrator. We came to what we felt was a good deal. taking advantage of several Volvo-offered incentives, including five years of worry free maintenance. In picking up the car, Deborah had it well prepared and spent 90 minutes with us making sure that the electronics, sound, nav system and the like were ready to go. She even programmed the Sirius radio system to our taste. I was impressed by her professionalism and customer sensitivity. I also want to commend Pat Masone, the finance manager, who found us an interest rate well below what we expected, saving us hundreds of dollars over the life of our loan. We have had good experiences with Prestige Volvo and look forward to a continued strong relationship. More

Deborah is Great I came into Prestige Volvo with my cousin on a whim. Volvos had been suggested several times over, but I wasn't really interested. Prestige Volvo, sp I came into Prestige Volvo with my cousin on a whim. Volvos had been suggested several times over, but I wasn't really interested. Prestige Volvo, specifically, is where my cousin would get her Volvo serviced when she lived in the area and she remembered how great their service was and suggested we check them out. We walked in, and we met Deborah. Knowledgeable, friendly, warm, professional Deborah. A woman about her business but also understanding in what it means to provide a great car shopping experience. I'd been dreading car shopping and pushed it off until the last possible minute (I was in a rental car). Had I known about Deborah, I would have had my new S60 a lot sooner. For over a week, I was on a rollercoaster with an Audi dealership after putting down a deposit only to get fed up and obviously just ask for my deposit back. Frustrated with having to start all over again in my car search, I was 100% skeptical walking into Prestige Volvo. Meeting Deborah alleviated all of that frustration. She took her time to talk with and answer any questions from my family who were also apart of the experience. And before I drove away, I had the most thorough orientation on my car. She even set up my radio stations and taught me how to "memorize" my seat. As she put it, she set up my car "just like I would set up my own car," insisting that I understood all the safety features and its importance. I am grateful my cousin convinced me to stop in and even more THANKFUL that Deborah took the time to simply introduce herself. She is truly a wonderful sales consultant and person. As I told Deborah, I am now a Volvo lifer for sure and the brand has her to thank for that. More

Excellent Service from Deborah! Having experience pushy car salespeople, and also those that seemed not care, coming across Deborach at Prestige Volvo was a breath of fresh air. She Having experience pushy car salespeople, and also those that seemed not care, coming across Deborach at Prestige Volvo was a breath of fresh air. She was wonderful. Caring but not pushy, and straight forward. Would definitely recommend! More

Great Internet Car Buying Experience! I got in touch with Prestige Volvo through Edmunds.com. Tina Bilokin got in touch with us and was very helpful and patient in helping us learn more ab I got in touch with Prestige Volvo through Edmunds.com. Tina Bilokin got in touch with us and was very helpful and patient in helping us learn more about the XC70, its options, its pricing, and its reliability. She was very courteous throughout the process and answered every question we had on the car and the lease. It didn't feel like a stereotypical car salesman was trying to push a car on us. It felt more like a friendly negotiation at a local yard sale. After we agreed on the price, we drove down to Prestige Volvo and signed the confirmation order. Tina kept us updated on the status of the car over the next few days, and once the car came in, we made an appointment to sign the paperwork and get an overview of the car. I was surprised that Tina spent over an hour describing the entire car and its features to myself and my inpatient father. I really appreciated that overview. Its something that most car salesmen never do. It felt like a very personalized experience. I knew the car pretty well when I left the dealership and didn't feel like I had to spend the first month learning about the car. Tina followed up after we took the car home and told me to call her anytime I had issues or questions with the car. The Safe and Sound program and the first month lease discount were great incentives as well in terms of getting us to lease the car, along with the safety record, the cargo space, and all wheel drive. Overall, a great expeience getting the car. The car does eat a bit of gas, but all the other positives more than make up for it. Overall, a great expeience and a great car. I would recommend Tina, Prestige Volvo, and the XC70 to anyone looking for a family friendly car with a great buying experience. More

This Dealership Makes Me Want to Buy ONLY Volvo... HERE! The service at Prestige Volvo is ALWAYS superior. Today, it was Pat Sommerville who handled my problem, promptly and efficiently...but Bill Dempsey i The service at Prestige Volvo is ALWAYS superior. Today, it was Pat Sommerville who handled my problem, promptly and efficiently...but Bill Dempsey is great too. They are friendly, knowledgeable, accommodating and responsive. They are a BIG part of the reason why I am a repeat Prestige Volvo customer... and I recommend them without reservations. More

Excellent Experience WE had a wonderful experience dealing with Prestige Volvo. We wound up leasing a 2015 S80 AWD. Our salesperson was Rich Curto and he was the most hel WE had a wonderful experience dealing with Prestige Volvo. We wound up leasing a 2015 S80 AWD. Our salesperson was Rich Curto and he was the most helpful and pleasant car salesperson we have ever dealt with over more than 50 years. The business manager Pat Masone was easy to work with and very efficient. More

THIS IS THE BEST DEALERSHIP I'VE EVER DEALT WITH This is my 2nd Volvo lease from Prestige and it has to be the best leasing experience I've ever had!!! And I've leased a lot of cars! TINA WAS GREAT! This is my 2nd Volvo lease from Prestige and it has to be the best leasing experience I've ever had!!! And I've leased a lot of cars! TINA WAS GREAT! More

Brand new baby and car battery died! I could not be any more grateful to Prestige Volvo. Right after my precious baby was born, my battery on my car died. JAY& MATT ARE AMAZING!!! I am so I could not be any more grateful to Prestige Volvo. Right after my precious baby was born, my battery on my car died. JAY& MATT ARE AMAZING!!! I am so grateful for both of them. Prestige Volvo literally drove over an hour to pick up the car, took 1 day to fix it, and brought the car all the way back to me in less than 48 hours total. Their patience (crying baby in the back ground on our calls) and kindness blew me away....I've never been treated better at ANY other dealership. Including Mercedes, Porsche, and Range Rover. Their customer service is EXCEPTIONAL, and they truly care and do anything they can to help...even if the circumstances are hugely inconvenient for them. AND they saved me so much $ from the local shop. So much gratitude and loyalty to Prestige!!! More