
Prestige Volvo
East Hanover, NJ
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Lindsey was extraordinarily personable and helpful. She took the time email me videos of both used vehicles I was interested in prior to my arrival at the dealership, and did not attempt to hide their impe took the time email me videos of both used vehicles I was interested in prior to my arrival at the dealership, and did not attempt to hide their imperfections. Lindsey seemed to understand the brand and its attraction to customers. It was a much easier experience than I anticipated and I feel supported by her even post-purchase. I also very much appreciated Lindsey putting me in touch with Jay, the head of repairs. Jay was able to tell me how to best maintain my particular model and listened to my concerns. Well done, indeed. Nora W., Brooklyn, NY More
It was a very easy and pleasant experience to select and purchase the new car with the help provided by Lindsey. I will certainly recommend her to any of my friends that are looking for a Volvo car. purchase the new car with the help provided by Lindsey. I will certainly recommend her to any of my friends that are looking for a Volvo car. More
Lindsay was am amazing Sales Associate to work with. She was friendly, professional, considerate and honest. All that I would like and want in a SA while buying a car! I bought a used in car in impeccable c was friendly, professional, considerate and honest. All that I would like and want in a SA while buying a car! I bought a used in car in impeccable condition, at a wonderful price, and felt taken care of 110%. Chris Frangipane made an appearance or two during my excursion, and was quite receptive and open to discussions on my issues. He too was professional and considerate. I would highly recommend the Prestige Volvo dealership, as well as and Lindsay Mastoainni as a fabulous Sales Associate, to anyone interested in buying a new or used car. More
Finalization of repair within 45 minutes of appointment. Issue resolved after first time fix. Free coffee and water while waiting. Can't ask for more. Issue resolved after first time fix. Free coffee and water while waiting. Can't ask for more. More
I have been dealing with Prestige Volvo for more than 30 years and have bought many cars at their dealership. I have also recommended family and friends. From the management, to sales to service, the typic years and have bought many cars at their dealership. I have also recommended family and friends. From the management, to sales to service, the typical stress of dealing with a car dealership never enters the picture. The staff really has made me feel as though they always have my best interest and safety in mind. I have just bought another Volvo, and when I'm ready for the next new car, I know where I will go! I think that I am Prestige's best customer and biggest fan! All of which they have earned time and time again. More
I contacted Prestige Volvo via email. I received an immediate reply from Tina Bilokin. We conducted all of our negotiations via email. She was incredibly responsive, i.e. she replied immediately to e immediate reply from Tina Bilokin. We conducted all of our negotiations via email. She was incredibly responsive, i.e. she replied immediately to every email. She was knowledgeable, charming, and a complete delight to work with. This excellent service continued through the time that the car was picked up. I cannot recommend a dealer and a salesperson any more enthusiastically than Tina at Prestige Volvo. More
I had a scheduled appointment for service on Saturday 2/22 at 8 am. I cannot express how impressed I was with Patricia Somerville the Assistant Service Manager. She knew her job and did it with a smile o 2/22 at 8 am. I cannot express how impressed I was with Patricia Somerville the Assistant Service Manager. She knew her job and did it with a smile on her face even at 8 am. She was extremely helpful in answering all my questions and handling my service. She appeared to really love her job and had a contagious positive attitude. In the end, I had a great customer service experience at Prestige and will recommend it to all. Thanks, Rich Aschenbach More
I had a great experience working with Tina. First of all she responded to my initial email in under 10 minutes which impressed me. She really helped me make a big decision to lease my 2014 S60. She was real she responded to my initial email in under 10 minutes which impressed me. She really helped me make a big decision to lease my 2014 S60. She was really accommodating with all of my requests, knowledgable about the car and super approachable and responsive to all of my emails/phone calls. This was an easy and positive experience and really thank Tina for all of her help. More
The customer service was outstanding, with a genuine interest in meeting the customer's needs. The staff answered all of my questions with professionalism and were enthusiastic when my daughter and I t interest in meeting the customer's needs. The staff answered all of my questions with professionalism and were enthusiastic when my daughter and I took delivery of the car. More
when i walked into Volvo on monday, it seemed as if everyone in the world was there. not sure exactly where to go. i looked for a smiling face, and i found it with Jenelle. told her i was there for se everyone in the world was there. not sure exactly where to go. i looked for a smiling face, and i found it with Jenelle. told her i was there for service and had an appointment. she took care of me knowing i had an appointment as a business person. and also took care of me as a friend. although there seemed to be some people not in a good mood. It was Jenelle who made my experience at Volvo a really outstanding visit. GREAT JOB Jenelle. More