
Prestige Volvo
East Hanover, NJ
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Outstanding service. Friendly, professional, considerate of customer priorities: I was hesitant to have the transmission replaced due to cost and age of car. Service professional suggested to replace with u of customer priorities: I was hesitant to have the transmission replaced due to cost and age of car. Service professional suggested to replace with used transmission with lifetime warranty on the part. That might not be the right solution for everyone but it was for me. Zero issues afterwards. Feels like new. I truly appreciate the outstanding quality of work and customer service Prestige Volvo provides. More
After going to different dealerships I came to Prestige and I would highly recommend anyone to go there. Their knowledge, attentiveness and courtesy were outstanding. They were patient with my changing and I would highly recommend anyone to go there. Their knowledge, attentiveness and courtesy were outstanding. They were patient with my changing needs and unbelievably responsive. Don and Matthew were a pleasure to deal with and I can't say enough about their professionalism. They were not trying to "sell me" and the showroom and service areas are immaculate, which means a lot to me and says a lot about the pride that Prestige takes in its appearance. Well done! More
If anyone is looking for a Volvo dealership to either purchase a car or service an existing, this is the place! I would drive miles out of my way just to come back to this dealership. Not only do their purchase a car or service an existing, this is the place! I would drive miles out of my way just to come back to this dealership. Not only do their service technicians and manager actually explain the issue in an understandable manner, but you really get the feeling that they care about your car and what you are going through. (Especially for someone who is not knowledgable about cars). I recently had a major issue with my car and they kept their word when they said they weren't going to rest until they fixed it. They gave me the confidence and security that my car was in good hands and that they would help me through the major issue it was experiencing. Jay and his team are the best around, and I would highly recommend them to anyone! They have made me a Prestige Volvo customer for life! More
It was a pleasure to work with Deborah and Pat during my recent vehicle purchase. They are both extremely courteous, knowledgeable and professional. I would definitely recommend Prestige Volvo and specifica recent vehicle purchase. They are both extremely courteous, knowledgeable and professional. I would definitely recommend Prestige Volvo and specifically Deborah and Pat to anyone looking to buy a car. More
Very professional, friendly and informative dealership. Very organized and customer friendly. Clean facility and good hours of operation. One of the nicest car experiences I've ever had!! Very organized and customer friendly. Clean facility and good hours of operation. One of the nicest car experiences I've ever had!! More
My experience with this dealerships service department far exceeded my expectations. The staff was especially accommodating and tended to find exactly what was wrong with my S80.Jay in particular helped w far exceeded my expectations. The staff was especially accommodating and tended to find exactly what was wrong with my S80.Jay in particular helped with my situation in finding out was wrong in causing my check engine light to be on...He also reprogrammed my computer ,which I was told at the dealership I bought the vehicle at that it would cost me to fix. I have full confidence in Jay and his staff to service my S80 at all times. Because of Jay's customer service,I will be a returning customer here at Prestige and to the Volvo brand ! More
Leased my 3rd car from Prestige a 2014 Volvo XC 70. Quite simply the team gets it done every time with the most favorable pricing, the most professional process and the most courteous service. The fantastic simply the team gets it done every time with the most favorable pricing, the most professional process and the most courteous service. The fantastic vehicles aside this is a dealership that you want to have a long term relationship with. Thank you again Prestige! More
We recently purchased our 10th volvo, a new S60 from Prestige. Since we live on eastern long island the entire procedure was conducted via telephone, e-mail and fax. Matthew proved to be reliable, knowl Prestige. Since we live on eastern long island the entire procedure was conducted via telephone, e-mail and fax. Matthew proved to be reliable, knowledgeable and instantly responsive, especially after hours on line! The Prestige purchase price offered a considerable savings compared to other dealers. Pat Masone went out of his way to satisfy us and have the car delivered in perfect condition. The entire purchasing experience could not have been easier! More
Prestige Volvo is always an easy car buying/leasing experience with great customer service and fair pricing (4 cars so far). Matt, Tina and Pat were all pleasant to work with and very helpful. Also, th experience with great customer service and fair pricing (4 cars so far). Matt, Tina and Pat were all pleasant to work with and very helpful. Also, the service department is very responsive if an issue does arise. I highly recommend Prestige Volvo. More
After my 2001 S40 told me it was time to move on, I found myself at Prestige Volvo checking out the new XC60s. It was a natural option to go there since I serviced my S40 there all the time and I found out myself at Prestige Volvo checking out the new XC60s. It was a natural option to go there since I serviced my S40 there all the time and I found out that they participated in the Costco auto program. All of this led me to meeting with Tina Bilokin. She was a pleasure to deal with. Tina then introduced me to Rich Curto to assist with the car buying process. Rich was also a pleasure to work with. They were both patient with me as I thoroughly did my research and as I "toyed" with the idea of a Toyota Highlander vs. the Volvo XC60 vs. the BMW X3. I never felt any of the stereotypical negative feelings one may get when shopping for a new car while dealing with Tina, Rich or Prestige in general. Unfortunately for me, but fortunately for Prestige, they did not have the XC60 in their current inventory that met my needs. I say fortunately for them because that shows to me that they are good at selling their vehicles! Long story short, I did have to go to another Volvo dealer to get the XC60 that I wanted, but if they would have been able to get the one I wanted (2013 XC60 demo), I would have purchased it from them. I would highly recommend going to Prestige and working with Tina and/or Rich! I also plan to have Prestige do the maintenance on my new XC60 since I had to buy the car from a dealer 1.5 hours away from me. On a final note, the Volvo owner loyalty program is an awesome one and neither Toyota nor BMW would match it for my business. Go Volvo! More