
Prestige Volvo
East Hanover, NJ
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Bob Knott is an exceptional customer facing resource that any dealership should try to replicate. He is trusting, matter of fact, down to earth and a caring person. He spends the time to educate and is dil any dealership should try to replicate. He is trusting, matter of fact, down to earth and a caring person. He spends the time to educate and is diligent with the details. He is a good person that we appreciate when we visit Volvo for service. Thanks for caring Bob and going the extra step, you're becoming an anomaly in the Car business any dealership would be lucky to have you. Also, Jay is in the same category, you guys care about your customers, that's what matters to most people. Thank you for that. This is one dealership and it may sound strange that likely helps drive sales. It's abnormal for most dealerships we have dealt with, not with Volvo Service, they're an exceptional team with the attitude of The customer comes 1st mentality that most businesses lost over the last decade or so. If I owned a dealership I would ask that entire service team to run the operation, they're that good!!! More
Don Chopoorian could not have been more helpful in helping us replace our ancient convertible. We were impressed with the availability of models, new and used and their excellent condition. We visited helping us replace our ancient convertible. We were impressed with the availability of models, new and used and their excellent condition. We visited a number of competitors, but nowhere did we find anyone to match Don's professionalism and personal interest in our quest. We would recommend him with reservation to anyone in the market for a car. More
I highly recommend working with Deborah Amster-Smith; she is extremely knowledgeable, professional and caring and helped me to find the perfect vehicle for me. is extremely knowledgeable, professional and caring and helped me to find the perfect vehicle for me. More
I gave the survey all "great" reviews. The reason being, is that my husband and I had an easy and quick purchasing experience. The salesman worked with our needs financially and executed the d reason being, is that my husband and I had an easy and quick purchasing experience. The salesman worked with our needs financially and executed the deal very smoothly. We will continue to be repeat customers in the future. More
We had contacted several volvo dealers in our area, and this is the best volvo dealer. We had done our research and Joel's quote was the best price and unlike some other quotes we received were marked up this is the best volvo dealer. We had done our research and Joel's quote was the best price and unlike some other quotes we received were marked up alot. Joel was very nice and responded to our emails fast. On the day of our pick up, Joel had his day off, my husband could not change his day off, Joel went out of his way to come to work that day to accommodate our schedule. They also have a great pick up service, we're picked up from the train station by their friendly staff Joe. We would definitely recommend Joel to anyone who wishes to purchase a volvo and will come back in the future for any volvo purchase! More
I recently traded my 2000 Volvo S70 for a 2013 Volvo C30-R. My S70 and I have taken care of one another for the last 13 years. When it was time to get into a newer car, I thought about a number of makes C30-R. My S70 and I have taken care of one another for the last 13 years. When it was time to get into a newer car, I thought about a number of makes and models, but I kept gravitating back to Volvo. I requested some information about trading to a C30 online through the Prestige Volvo’s website. I received a telephone response from Joel Casser the very next day. Soon after, I took a trip to Prestige Volvo and looked at my options with Joel. I left that day having signed a deal that I found both reasonable and exciting. I absolutely loved my experience at Prestige. Everyone was excited for me and extremely helpful and friendly through the entire experience. No one made unreasonable and dishonest promises, just to move me along or twist my arm. Joel answered every one of my questions precisely and addressed all my concerns thoroughly, with professionalism, patience, understanding, and obvious expertise. I felt safe and respected as a customer. I would recommend Prestige Volvo without reservation. More
Without a doubt the easiest car buying experience you could ask for! Tina did an incredible job of following through with all my questions and was able to get the price I wanted! could ask for! Tina did an incredible job of following through with all my questions and was able to get the price I wanted! More
Most stress free car purchase I've ever had. From the price to the pick up, things were handled with lightening speed and professionally. All handled on the phone from the comfort of my home. This is the price to the pick up, things were handled with lightening speed and professionally. All handled on the phone from the comfort of my home. This is the way car sales should be done. I'm still in shock!! Tina was warm , friendly, helpful and patient with my questions and Pat had the finance package ready to go. It took longer to learn about the "bells and whistles" of the car than it did to seal the deal. I know now that a woman can buy a car and get the right color, model and price without being taken advantage of. Thanks! More
Prestige Volvo has outstanding service, quality cars, wonderful salesmen. We purchased a Volvo 3 years ago and was so pleased with it's service that we returned to lease another car from them. Again, w wonderful salesmen. We purchased a Volvo 3 years ago and was so pleased with it's service that we returned to lease another car from them. Again, we were greeted warmly and with such professionalism that we decided we made the right choice in returning. Todd Garno went out of his way, without any pressure, to assure us of our decision. He carefully explained all the new options in the platinum package. Chris Parada made sure we got the best deal and Pat Masone also walked us carefully through the financial end. They even took care of transferring our car insurance to our new car. In fact, they took care of everything! In three years when our lease is up...God willing....we will be back again to Prestige Volvo! More
Great service, great experience with a Prestige Volvo. Full transparency, no hidden terms or non-mentioned conditional discounts in the announced price. I was looking for a first, used car for my son, and Full transparency, no hidden terms or non-mentioned conditional discounts in the announced price. I was looking for a first, used car for my son, and Tina provided an outstanding sale experience. From the initial contact going to the dealer at 5 for a test drive, then negotiation, followed by assisting with the insurance company while the car had a final cleaning/washing so we could leave the store driving and with all the complete paperwork in less than a couple hours. Great job Tina and the Prestige Volvo team. I definitively would recommend this dealer. More