
Prestige Volvo
East Hanover, NJ
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Debra was very attentive to our needs/likes. She did a great job explaining the different models/options and she was not pushy. We made it clear we were looking at several different vehicles and we were great job explaining the different models/options and she was not pushy. We made it clear we were looking at several different vehicles and we were planning on test-driving other vehicles as well as the Volvo S60. She followed up with us to see how we were doing and if she could answer any questions. She was very patient and thorough when she delivered the car to us. I would strongly recommend both Debra and the dealership to others. More
I would HIGHLY recommend Prestige Volvo. Leasing a new Volvo with Mr Curto and Mr Haiken was professional, courteous and an overall outstanding experience. The overall atmosphere is friendly and inviting Volvo with Mr Curto and Mr Haiken was professional, courteous and an overall outstanding experience. The overall atmosphere is friendly and inviting from the receptionist's offer of freshly brewed coffee toreceptionist to Rich Curto's exceptional manner in dealing with a client. They make it look easy. Jack C...new Volvo S60 More
Having my XC90 serviced at Prestige Volvo is always a pleasure. From the intial call and Lindsey setting up the appointment to working with Bob when I get there. I always know my car is in good hands a pleasure. From the intial call and Lindsey setting up the appointment to working with Bob when I get there. I always know my car is in good hands at Prestige Volvo. More
As always, all good.Quick, easy, congenial, thorough. As always, all good.Quick, easy, congenial, thorough. Always respond to my concerns and find things that need attention before they become issues. T As always, all good.Quick, easy, congenial, thorough. Always respond to my concerns and find things that need attention before they become issues. Thank you. More
Purchasing a new vehicle can be a very stressful time, especially when dealing with sales representatives who are trying to meet their “Quota”. This was definitely not the case when my wife and I walked i especially when dealing with sales representatives who are trying to meet their “Quota”. This was definitely not the case when my wife and I walked into Prestige Volvo. After meeting Deborah Amster-Smith, we quickly realized that she was not only genuine and sincere, but she truly was looking out for our best interest in helping us choose the right vehicle. Having never purchased a Volvo before, Deborah was very knowledgeable and patient when answering ours questions. We thank Deborah, Pat Mason and the entire Prestige team for making our first experience with Volvo a positive one. We will definitely recommend this dealership and especially Deborah to anyone looking to purchase a Volvo. The Aschenbach's More
The service manager, Jay is outstanding. He went above and beyond to help me with my Volvo ( which I purchased from them 4 years ago) tire problems. He saved me a ton of money by being creative and effic and beyond to help me with my Volvo ( which I purchased from them 4 years ago) tire problems. He saved me a ton of money by being creative and efficient in how he solved the problem. The problem also occurred during the Christmas season holidays, and he was incredibly responsive to my need to have the problem taken care of urgently. thank you. Forever a loyal customer. More
Prestige did a nice job working with my wife and I. The general manager and Tina were curteous and friendly. They did not apply pressure and were open to many suggestions. They gave us a very competitive general manager and Tina were curteous and friendly. They did not apply pressure and were open to many suggestions. They gave us a very competitive price. Their follow-up after the purchase was very good. More
After researching several dealerships, and based on the number of excellent reviews -- my husband and I decided to visit Prestige Volvo. When we arrived, we were warmly greeted by Deborah Amster-Smith. S number of excellent reviews -- my husband and I decided to visit Prestige Volvo. When we arrived, we were warmly greeted by Deborah Amster-Smith. She was so knowledgeable and confident when speaking to us about the new vehicle we were in search of -- and was quick to walk us through all of the standard features, options, packages and financing terms. It didn't take us long to decide where and from whom we wanted to purchase our new S60. In the two trips we had made to the dealership, we were approached by several employees -- the GM, other salespeople, receptionists, as well as the finance manager. Every single one of them greeted us with a smile and made sure we were being taken care of. Also, the amount of time we spent with the finance manager going through all of the paperwork was much less than what we had experienced at other dealerships. On the few occasions we tried contacting the dealership, our calls were returned in a timely manner. Matthew Haiken, the GM, even went as far as to call us back while he was out of the office -- just to make certain that all of our questions were answered, as well as to provide to most competitive pricing on the vehicle we wanted. We would rate the overall service and experience at this dealership as "OUTSTANDING" -- and would highly recommend purchasing your next vehicle from Deborah! She was terrific -- from start to finish, and went above and beyond in making sure our new car purchase was effortless and memorable! We are so thrilled with our new Volvo and are so happy to now be a part of the Prestige Family! More