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Prestige Volvo

East Hanover, NJ

4.9
2,883 Reviews

285 State Route 10

East Hanover, NJ

07936

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Showing 2,883 reviews

May 06, 2013

Debra was very attentive to our needs/likes. She did a great job explaining the different models/options and she was not pushy. We made it clear we were looking at several different vehicles and we were More

by hmacblane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Jul 01, 2013 -

Prestige Volvo responded

Thank you so much for such a positive review! Here at Prestige Volvo, we try our best to not rush any of our customers while also being as thorough as possible, and I am glad that this is well communicated. We really appreciate your decision to choose the S60, a great vehicle. Make sure you visit our award-winning Service Department to keep your vehicle like new. Happy driving, and welcome to the Prestige Volvo Family! Brisi Sono Client Care Representative

May 01, 2013

Like I told Tina, "Thanks for not treating me like a customer but more like someone who worked to earn my trust," - which she did. More

by DarrylThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Bilokin
Jun 11, 2013 -

Prestige Volvo responded

Darryl, Thank you so much for putting this review up for me! I can personally thank you. You were such a pleasure to speak with and we all wish you nothing but the best with your new Book and your Murano! Best of luck!! Tina Bilokin Internet Sales Consultant

April 30, 2013

My service expereince was very pleasant. The waiting room was great and the pesonal care and service I received was great as well. No complaints. More

by TaylorJazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Knott
Jun 11, 2013 -

Prestige Volvo responded

Thank you for your review! I am pleased to know that you had a pleasant experience with our service department and with Bob Knott. Thank you for having your vehicle serviced with us! Happy & Safe driving! Tina Bilokin Internet Sales Consultant

April 24, 2013

I would HIGHLY recommend Prestige Volvo. Leasing a new Volvo with Mr Curto and Mr Haiken was professional, courteous and an overall outstanding experience. The overall atmosphere is friendly and inviting More

by jackal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Haiken, Pat Masone, Rich Curto
Jun 11, 2013 -

Prestige Volvo responded

Thank you so much for such a positive review! Congratulations on your new S60, I am pleased to know that both Matt and Rich were accommodating to your needs. We strive to make our customers feel at home and welcomed and I am glad you noticed! We wish you nothing but the best and happy and safe driving! Welcome to the Prestige Volvo Family. Tina Bilokin Internet Sales Consultant

April 24, 2013

Having my XC90 serviced at Prestige Volvo is always a pleasure. From the intial call and Lindsey setting up the appointment to working with Bob when I get there. I always know my car is in good hands a More

by Jayson452
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Mastroianni, Bob Knott
May 22, 2013 -

Prestige Volvo responded

Thank you for your positive review! I'm glad that the process is forever smooth and painless when getting your vehicle serviced. Lindsey and Bob, along with all the fellow service writers and technicians, really go the extra mile to make sure every customer's needs are met. Thank you so much for your business! Brisi Sono Client Care Representative

April 11, 2013

As always, all good.Quick, easy, congenial, thorough. As always, all good.Quick, easy, congenial, thorough. Always respond to my concerns and find things that need attention before they become issues. T More

by Bdembo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Knott
May 22, 2013 -

Prestige Volvo responded

Your positive and gracious review is greatly appreciated. It brings me great pleasure to know that our Service Department continues to satisfy your needs in the most convenient and efficient way possible. Thank you so much for your loyalty! Brisi Sono Client Care Representative

April 08, 2013

Purchasing a new vehicle can be a very stressful time, especially when dealing with sales representatives who are trying to meet their “Quota”. This was definitely not the case when my wife and I walked i More

by aschy4265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Masone, Deborah Amster
Apr 11, 2013 -

Prestige Volvo responded

Thank you so much for your kind review and future recommendation, Mr. & Mrs. Aschenbach! It pleases me to know that Deborah and Pat took such great care of you during your time with us. We really try our best to give our customers as much time and information as they need, and I am glad that was conveyed so easily to you both. Happy driving, and welcome to the Prestige Volvo Family! Brisi Sono Customer Care Representative

April 07, 2013

The service manager, Jay is outstanding. He went above and beyond to help me with my Volvo ( which I purchased from them 4 years ago) tire problems. He saved me a ton of money by being creative and effic More

by Lilysno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rosen
Apr 10, 2013 -

Prestige Volvo responded

Thank you so much for your positive review! Jay always does what is best for the customer. I am so glad that he and the entire Service Department staff continue to satisfy your needs and more. Thank you once again for your kind words and your continued loyalty as well! Brisi Sono Customer Care Representative

April 02, 2013

Prestige did a nice job working with my wife and I. The general manager and Tina were curteous and friendly. They did not apply pressure and were open to many suggestions. They gave us a very competitive More

by MUnger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Bilokin
Apr 11, 2013 -

Prestige Volvo responded

It pleases me to know that you had a very comfortable, pressure-free, and smooth experience with Matthew and Tina. Thank you so much for your positive review! Please do not hesitate to contact our award-winning Service Department for maintenance of your new vehicle. Happy driving, and welcome to the Prestige Volvo Family! Brisi Sono Customer Care Representative

April 01, 2013

After researching several dealerships, and based on the number of excellent reviews -- my husband and I decided to visit Prestige Volvo. When we arrived, we were warmly greeted by Deborah Amster-Smith. S More

by annmcooper_05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Haiken, Pat Masone, Deborah Amster
Apr 11, 2013 -

Prestige Volvo responded

Thank you very kindly for this detailed, and well thought-out review! I am so glad to know that our reputation precedes us and that Matthew, Deborah, and Pat were their usual outstanding selves. Here at Prestige, we definitely make it a point to cover all our bases and provide the most competitive deals, while also putting our customers' satisfaction at the top of our priorities. Thank you once again for your kind words and warm recommendation. Enjoy your beautiful new S60, and make sure to visit our award-winning Service Department to keep your vehicle in tip-top shape! We are so ecstatic to have you join our family! Brisi Sono Customer Care Representative

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