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Prestige Volvo

East Hanover, NJ

4.9
2,883 Reviews

285 State Route 10

East Hanover, NJ

07936

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Showing 2,883 reviews

September 08, 2012

P J Lee went above and beyond to make this Volvo happen for us, thrilled with car and service. Highly recommend Prestige Volvo and staff. More

by capuano105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2012 -

Prestige Volvo responded

I am happy to hear that PJ was accommodating to your needs during your vehicle search. If you have any questions about your vehicle in the future, a member of the Prestige team will be happy to help you. When your new vehicle is approaching its regularly scheduled maintenance, the Prestige service department will surely be as helpful as PJ was. Lauren Gurry Digital Marketing Coordinator

September 08, 2012

In August 2012, my truck was taken to Prestige Volvo for a computer update. I appreciate Ms. Lindsey Mastroianni and Mr. Jay Rosen for explaining to me what the computer update entailed. In addition, I appr More

by Mstiawashington7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rosen
Sep 27, 2012 -

Prestige Volvo responded

Thank you for your high compliments to Prestige Volvo's service department and your continued customer loyalty. Jay will be thrilled to learn how much you appreciate all of his hard work and his continued customer care practices. We thank you so much for singing our service department's praises and look forward to assisting you in the future. Lauren Gurry Digital Marketing Coordinator

September 08, 2012

Deborah Amster-Smith and Pat Masone.....what a team! We worked with both of these Prestige employees and found ourselves driving away in the perfect car for our family. To be very honest, there were many More

by dsnyder31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Masone, Deborah Amster
Sep 27, 2012 -

Prestige Volvo responded

It sounds like you had a great experience with our sales team at Prestige Volvo! Deb is always 100% attentive to her customers needs and concerns, and I am happy to hear that this commitment is what made you feel comfortable buying a vehicle at Prestige. I thank you for the feedback about your car-buying experience and encourage you to check in with our service department when it comes time for your vehicle's regularly scheduled maintenance. Lauren Gurry Digital Marketing Coordinator

September 06, 2012

Excellent experience from the time I walked in the door to the dealership to when I drove my new XC90 off the lot! PJ Lee was straight-forward and a pleasure to work with and Pat Masone made closing the d More

by amgk39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Masone
Sep 27, 2012 -

Prestige Volvo responded

Thank you for choosing Prestige Volvo for your car-buying experience! I am happy to hear you were please with the dealership as a whole, and specifically with the assistance that PJ and Pat provided. We aim to provide a smooth, pleasant experience like you had to all of our customers, and I thank you for your positive feedback! Lauren Gurry Digital Marketing Coordinator

August 30, 2012

In the summer of 2012, I began shopping for a new car as my lease was up in the fall. I ended up being between two cars after a few weeks of educating myself. One of which was the Volvo XC90. I'm an email More

by mloiacono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Casser
Sep 27, 2012 -

Prestige Volvo responded

I am thrilled to hear that your experience with Prestige Volvo and Joel Casser was so thorough. I know that Joel always strives to present customers with all of their possible options and makes sure all of the details are understood. I am glad to hear that Joel was so attentive in his responses to you and thank you for your recommendation of our dealership. Lauren Gurry Digital Marketing Coordinator

August 23, 2012

Steps taken to service my car was car was made easy and Steps taken to service my car was car was made easy and efficient. Dropped car off night before, loaner was ready for my pick up, car was ready i More

by mitaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Knott
Sep 27, 2012 -

Prestige Volvo responded

Thank you for choosing to have your vehicle cared for in the Prestige Volvo service department. We are happy to hear that you found our service friendly and efficient, and we look forward to seeing you in the future. Lauren Gurry Digital Marketing Coordinator

August 20, 2012

The dealer gave me excellent service it was a smooth transaction from beginning to end I am Very pleased with the service. I will recommend the dealer to other people. More

by Ssaravia8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Apirian, Jeff Barish and Pat Masone, Pat Masone
Aug 20, 2012 -

Prestige Volvo responded

Thank you for choosing Prestige Volvo to service your vehicle and for taking the time to send us a review. We're happy to hear you had a positive experience with us and that the process was smooth. Thank you again for your review and please don't hesitate to give us a call if any issues every arise.

August 16, 2012

Prestige always gives great service. They do their best to fit you in to your schedule. They explain thwe work and get it done in a timely and professional matter and the car is always sparkling clean upo More

by bsuchoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Sommerville
Aug 20, 2012 -

Prestige Volvo responded

Thank you for your review and for choosing Prestige Volvo for service. We're happy to hear you always have a positive experience with us and we hope that continues! If any issues or questions arise about your vehicle please don't hesitate to contact us. Melissa Virzi Digital Marketing Assistant

August 16, 2012

called for service day before there was no problem went in had 8ooo mile service . about an hour i was out.. i feel the service was prompt friendly . More

by to7445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill dempsey
Aug 20, 2012 -

Prestige Volvo responded

Thank you for taking the time to write us a review and for choosing Prestige Volvo to service your vehicle! We're happy to hear your experience with service was very prompt and friendly. We hope you choose us again in the future! If you have any questions about your Volvo please don't hesitate to give us a call. Melissa Virzi Digital Marketing Assistant

August 15, 2012

This was a routine service visit. However, the service group identified and serviced a recall item I had not yet heard of. All was done in a friendly and timely manner. More

by lmlieb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2012 -

Prestige Volvo responded

We're happy to hear you had a positive experience with our service department during your scheduled maintenance visit and that we were able to identify a recalled item for you. We hope you choose us again for service in the future! If any issues should arise with your car please don't hesitate to give us a call! Melissa Virzi Digital Marketing Assistant

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