
Prestige Volvo
East Hanover, NJ
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In August 2012, my truck was taken to Prestige Volvo for a computer update. I appreciate Ms. Lindsey Mastroianni and Mr. Jay Rosen for explaining to me what the computer update entailed. In addition, I appr a computer update. I appreciate Ms. Lindsey Mastroianni and Mr. Jay Rosen for explaining to me what the computer update entailed. In addition, I appreciate Mr. Jay Rosen's strong work ethic. He is the best Service Manager I have ever done business with...ever! I trust his expertise and honesty completely. I love Prestige Volvo. The service is ALWAYS OUTSTANDING!!! More
Deborah Amster-Smith and Pat Masone.....what a team! We worked with both of these Prestige employees and found ourselves driving away in the perfect car for our family. To be very honest, there were many worked with both of these Prestige employees and found ourselves driving away in the perfect car for our family. To be very honest, there were many cars we were interested in buying and not all were a Volvo. It was the service, attentiveness,and overall willingness to please that won our hearts to purchase at Prestige Volvo. Deborah and Pat could not have been any more accommodating to our needs. Having purchased many cars, we found there are good and bad experiences as well as salespeople......Deborah and Pat happen to be the best! We HIGHLY recommend this dealership and especially, Deborah and Pat! Debra and Mike Snyder More
Excellent experience from the time I walked in the door to the dealership to when I drove my new XC90 off the lot! PJ Lee was straight-forward and a pleasure to work with and Pat Masone made closing the d to the dealership to when I drove my new XC90 off the lot! PJ Lee was straight-forward and a pleasure to work with and Pat Masone made closing the deal a very smooth experience! Highly recommended! More
In the summer of 2012, I began shopping for a new car as my lease was up in the fall. I ended up being between two cars after a few weeks of educating myself. One of which was the Volvo XC90. I'm an email my lease was up in the fall. I ended up being between two cars after a few weeks of educating myself. One of which was the Volvo XC90. I'm an email person and emailed Prestige with some questions about pricing, leasing options, pre-owned option, etc. I received an email back from Joel Casser who was extraordinary in answering questions with patience and friendliness. I had so many questions and things I didn't really understand. I was taken back by the lengthy, informative explanation I received back. He really took the time with me and did not pressure me at all. I would highly recommend this dealership and dealing with Joel personally. More
Steps taken to service my car was car was made easy and Steps taken to service my car was car was made easy and efficient. Dropped car off night before, loaner was ready for my pick up, car was ready i Steps taken to service my car was car was made easy and efficient. Dropped car off night before, loaner was ready for my pick up, car was ready in the time I asked for, pickup was fast. No waiting in any of the mentioned steps. Staff was friendly and very willing to answer any questions I had. More
The dealer gave me excellent service it was a smooth transaction from beginning to end I am Very pleased with the service. I will recommend the dealer to other people. transaction from beginning to end I am Very pleased with the service. I will recommend the dealer to other people. More
Prestige always gives great service. They do their best to fit you in to your schedule. They explain thwe work and get it done in a timely and professional matter and the car is always sparkling clean upo to fit you in to your schedule. They explain thwe work and get it done in a timely and professional matter and the car is always sparkling clean upon return. Their loaner cars are all very newish Volvo's always. More
called for service day before there was no problem went in had 8ooo mile service . about an hour i was out.. i feel the service was prompt friendly . in had 8ooo mile service . about an hour i was out.. i feel the service was prompt friendly . More
This was a routine service visit. However, the service group identified and serviced a recall item I had not yet heard of. All was done in a friendly and timely manner. group identified and serviced a recall item I had not yet heard of. All was done in a friendly and timely manner. More