
Prestige Volvo
East Hanover, NJ
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Our buying experience was an excellent one from the time we first arrived until we returned to pick up our registration. Everyone at Prestige Volvo was friendly and helpful and really made us feel welcome. we first arrived until we returned to pick up our registration. Everyone at Prestige Volvo was friendly and helpful and really made us feel welcome. We considered other vehicles but have had such great experiences with Volvos that we decided to purchase another one. Deborah Amster-Smith was a delight to work with. She is extremely knowledgeable about the vehicles and didn't mind answering even our most absurd questions. She was a great help in programming and explaining all the technical features of our new XC60. Marc Apirian was very helpful in finalizing the deal. We also enjoyed meeting the service manager and look forward to working with the service department in the future. More
As always, I always get great service from Prestige Volvo. Patricia Sommerville always goes out of her way to make sure the client is well taken cared of, like getting the loaner car ready so I don't h Volvo. Patricia Sommerville always goes out of her way to make sure the client is well taken cared of, like getting the loaner car ready so I don't have to wait. She does it effortlessly, always pleasant and professional. That's why I keep coming back to Prestige Volvo. Jay Rosen, very helpful. What a great team you have. Kudos to you all. More
Fantastic dealership. Joel and Todd were well versed, provided a fair price and consummated the deal within several hours. This is my second purchase from Prestige separated by 19 years, overall, the cus provided a fair price and consummated the deal within several hours. This is my second purchase from Prestige separated by 19 years, overall, the customer service has improved - the staff were friendly, supportive and there was no real need for negotiation. there is a friendly, almost a family type of atmosphere. I would definitely recommend this dealership to my friends and acquaintances. Their service is well above average to-excellent in my almost 20 years of dealing with this dealership. More
Bill was very professional and friendly. I liked that he checked in with me periodically to let me know what is going on. I will def come back again for my next service. checked in with me periodically to let me know what is going on. I will def come back again for my next service. More
Mr. Jay Rosen(Service Manager), Mr. Pat Masone(Business Manager) and Mr. Rich Curto(Sales Consultant) are all OUTSTANDING! Mr. Rosen talked to me about Volvo's excellent performance, reliability, safety/se Manager) and Mr. Rich Curto(Sales Consultant) are all OUTSTANDING! Mr. Rosen talked to me about Volvo's excellent performance, reliability, safety/security, and Volvo's 5 year scheduled maintenance. His input inspired me to purchase a 2012 Volvo XC60 crossover SUV. Mr. Curto is honest and aims to please. He will make sure you get exactly what you ask for. Mr. Masone is also a man of integrity. He does not try to trick you with financial bait-and-switch tactics when it is time to close the deal. I felt very comfortable working with all three gentlemen. They are very professional. My buying experience was more than I could have asked for. I am now a Volvo customer for life!!!! More
I needed to have 15000 mile check. I called in the morning an Prestige Volvo fit me right into the schedule on the same day. They answered all my questions and responded quickly to my calls. The car w morning an Prestige Volvo fit me right into the schedule on the same day. They answered all my questions and responded quickly to my calls. The car wass ready at the time promises. The service was great! More
I have purchased my Volvo from Prestige 8 years ago and have always serviced my vehicle there. As always, I was treated courteously and professionally. The service is great and done right the first time. W have always serviced my vehicle there. As always, I was treated courteously and professionally. The service is great and done right the first time. Would highly recommend Prestige to family and friends. More
Jay is very thorough and professional. He is always willing to go the extra mile to ensure the customer is happy. Jay is a pleasure to work with! willing to go the extra mile to ensure the customer is happy. Jay is a pleasure to work with! More
My wife and I have owned 4 Volvo's all but mine purchased elsewhere. We now use Prestige for all of our service. Recently my wife's car died, we used the Volvo Roadside assistance and the car was towed to a elsewhere. We now use Prestige for all of our service. Recently my wife's car died, we used the Volvo Roadside assistance and the car was towed to a nearby dealer who informed us that it would take several days for them to assess the car. I called Jay Rosen and he immediately arranged for the car to be picked up. We had it the following morning. The service team is absolutely professional and a pleasure to deal with--they keep you informed on the progress of the repairs and deliver on time More
I called on a Friday for an emergency appointment for a broken air conditioner during a heat wave. The service manager, Jay Rosen, happened to answer my call, and all I can say is that he was fantastic. broken air conditioner during a heat wave. The service manager, Jay Rosen, happened to answer my call, and all I can say is that he was fantastic. Despite the fact that the shop was full, my car was taken immediately and I received personal attention from beginning to end. I was encouraged to contact Jay personally with any concerns or problems, and while my car ended up needing a new compressor (not an inexpensive repair), I had complete confidence that it was necessary because the service department had first tried, unfortunately unsuccessfully, to resolve the problem without replacing the compressor. I am sure from my contacts with Jay, who takes tremendous pride in his department, as well as Bill(I'm sorry I can't remember his last name) who I dealt with on the return visit on Saturday, that everyone in service is held to very high standards. I'm sure I'll be back (my car is a 2004), and have no hesitation in recommending Prestige Volvo for any and all repairs. Thank you again, Jay, Bill and your entire team! More