
Prestige Volvo
East Hanover, NJ
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My husband and I recently purchased our first Volvo. Deborah Amster-Smith helped us. She was professional, knowledgeable, and always on top of the details. We have had the car for two days, so we can Deborah Amster-Smith helped us. She was professional, knowledgeable, and always on top of the details. We have had the car for two days, so we can not adequately review the service department at Prestige, however, the process of purchasing this car was a breeze, thanks to Deborah. More
I love this dealership, and I love that they wash my car every time that I bring my car in for service. Everyone at Prestige is very nice and pleasant to deal with. every time that I bring my car in for service. Everyone at Prestige is very nice and pleasant to deal with. More
Recently I had two service appointments. The first was for a blown out tire that was covered in full because Christian suggested I talk to Pat about tire insurance when I purchased my wagon through Christ for a blown out tire that was covered in full because Christian suggested I talk to Pat about tire insurance when I purchased my wagon through Christian in January. The insurance is awesome and well worth it after having hit something sharp on the road and ruined a wheel and tire. I spoke with Matt on the phone when that happened and he made sure I got a loaner even though it was a last minute request. Bob was great when I brought my car in after roadside assistance put the spare on, and the new wheel was taken off a car on the lot so I did not have to wait for one to be ordered. Professionalism, service, personableness and kindness could not have been any better. The second service appointment was for the replacement of the rear bumper (s) due to a minor collision which the other party's insurance paid for. Bill handled this and was terrific. Lindsey helped in person and on the phone with both service appointments. More
My visit was an extremely positive experience. My car was ready for it's 7,500 service appointment. The service department (Bob Knott) was extremely customer friendly, very easy to work with, called me was ready for it's 7,500 service appointment. The service department (Bob Knott) was extremely customer friendly, very easy to work with, called me immediately following my car being ready to be pick up, and had my car at the foot of the door once I arrived. My car was clean and in perfect condition. Deborah Amster-Smith recongnized me while I was in the service department and asked me how I was and asked how my car was doing. Deborah was the best sales associate I have ever worked with and this is my third Volvo. I am very pleased with Prestige Volvo Of East Hanover, and I would recommend all friends and family members to visit them for a car. More
This is the 3rd Volvo I have bought from this dealership. All of my experiences have been excellent. Dealing with Deborah Smith was a particularly pleasant experience. She is professional, helpful and All of my experiences have been excellent. Dealing with Deborah Smith was a particularly pleasant experience. She is professional, helpful and friendly. She goes the extra mile. Daniel Kram More
We live in Manhattan and never thought that getting a car from NJ would be more convenient than getting one in the City but because of Prestige Volvo and Matt Haiken it is. We just leased our 2nd volvo from from NJ would be more convenient than getting one in the City but because of Prestige Volvo and Matt Haiken it is. We just leased our 2nd volvo from Prestige and we have only been to the dealership 1 time and that was to get our first volvo 3 years ago. They really cater to you and want to make sure you are pleased so they will go above and beyond to make the process as easy for you as possible and service maintenance is done without ever having to go to the dealership, they will come to you in the City. Matt is honest, fair, friendly and he will work with you to make sure you not only get the best car for you and your family but that you are happy with the deal you have gotten. We have had a great experience with the customer service and service department over the last several years and know that our next car will be from Prestige. We highly recommend this dealership. More
Service was taken care of promptly, options about further care was discussed and any recommendations about how to get more miles per gallon. The service was finished within the time frame given. The servic care was discussed and any recommendations about how to get more miles per gallon. The service was finished within the time frame given. The service representative was informative and very pleasant. More
My S60 was recalled. A software update was also available. Service was performed in a pleasant and timely manner. An appointment was made quickly with many days to choose from. available. Service was performed in a pleasant and timely manner. An appointment was made quickly with many days to choose from. More
We had a terrific experience at Prestige; it exceeded our high expectations. We were pretty sure that we wanted to purchase an XC90 before we got to the dealership - and they eliminated any doubts by the ti high expectations. We were pretty sure that we wanted to purchase an XC90 before we got to the dealership - and they eliminated any doubts by the time we left. They were professional, pleasant and dedicated to our needs. We'd definitely recommend them. More