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Prestige Volvo

East Hanover, NJ

4.9
2,876 Reviews

285 State Route 10

East Hanover, NJ

07936

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Showing 2,876 reviews

February 29, 2012

Working with this dealership has been a pleasure. From a service standpoint, it is very easy to make an appointment. Once at the dealership, it's easy to sit and wait until the car service is complete and More

by sarcic
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 03, 2012 -

Prestige Volvo responded

We thank you for the compliments regarding our service department. We always aim to completely please our customers and are happy to know we have consistently satisfied your needs.

February 28, 2012

It was such a pleasure working with Deborah at Prestige. She was extremely knowledgeable about the S60 and assisted me in working out a lease to fit my budget with everything I wanted. I am a first time Vol More

by tomschneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Smith, Deborah Amster
Mar 03, 2012 -

Prestige Volvo responded

Congratulations on your new Volvo! We are happy to hear you were completely satisfied with your experience at Prestige and with Deborah. She will be thrilled to hear the positive things you have to say about her!

February 28, 2012

Relationship management seems to be a priority at Prestige. They do what they undertake to do and always with courtesy and a smile. I have experienced their interactions with other clients as well an More

by coineeze
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Rosen and Patricia Sommerville, Jay Rosen, Patricia Sommerville
Mar 03, 2012 -

Prestige Volvo responded

Thank you for your highest compliments of our dealership's customer service. Our goal is always complete customer satisfaction, and we thank you for being a testament to the fact that is something we take very seriously to achieve.

February 27, 2012

Patricia and Lindsey are phenomenal; in no small part for they tolerate me and put up with all my individual quirks. on a different note, the labor rates seem to be completely out of control. I drive a l More

by mlissaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia SOmmerville, Lindsey Mastroianni & Jay Rosen, Jay Rosen, Patricia Sommerville, Lindsey Mastroianni
Feb 27, 2012 -

Prestige Volvo responded

Thank you for your continued loyalty to the Prestige Volvo service department. Patricia and Lindsey will be thrilled to know you have such wonderful things to say about them! We understand that cost of maintenance is a concern for you. We are more than happy to work with you to see how we can control these costs. Please be in touch with the Prestige Volvo service department if you have any concerns.

February 26, 2012

Prestige Volvo's Service Dept is TOP NOTCH!!! I have never experienced a dealership work so hard to SAVE you money. My experience has always been they only service what is needed, never adding on stuff More

by GHunter73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrica Sommerville, Patricia Sommerville
Feb 27, 2012 -

Prestige Volvo responded

Thank you for your highest praises of the Prestige Volvo service department! Everyone in service is dedicated to making sure our customers are completely satisfied, and we will be more than happy to help you in sales when you are ready for a new Volvo!

February 25, 2012

My whole experience with prestige Volvo, from start to finish, was terrific. Matt Haiken is a real pro...honest, courteous, knowledgeable and professional. I feel at hat I was dealt with fairly and hone More

by Levinm0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Haiken and Pat (finance mgr), Matthew Haiken, Pat Masone
Feb 25, 2012 -

Prestige Volvo responded

Thank you for your high praise of our service at Prestige Volvo. You seem to have had the exact customer experience we aim for, and are very happy you chose to share it. We hope to serve you during your relationship with your Volvo; please remember we have an excellent service department that will take care of you!

February 24, 2012

I can't say enough about the experience I get each and every time I am at Prestige. Every person there is amazing - from the service technicians to the customer service people to even the service manager More

by drew020163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrica Sommerville, Matthew Haiken, Jay Rosen, Patricia Sommerville
Feb 25, 2012 -

Prestige Volvo responded

Thank you so much for your glowing review of the Prestige Volvo service department, and our dealership as a whole. It is the highest compliment for us to know that you have been fully satisfied. We look forward to seeing you in the future.

February 23, 2012

I brought my car in to replace a flat tire. As this is the second time it happened, we inspected the affected tire to make sure there were no scratches simlar to the one we found last time. To our dismay More

by echiang4280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia and service manager, Jay Rosen, Patricia Sommerville
Feb 25, 2012 -

Prestige Volvo responded

We are glad to hear that Patricia and the other members of our service department were able to correct the issue. We always aim to satisfy our customers completely, and we hope your experiences with us continue to be positive.

February 22, 2012

Deborah Smith was amazing and it was a pleasure to find a woman knowlegeable about cars and money! She helped me find my dream car, offering to help me find out which was was better to purchase it. She took More

by gale schulman
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Smith, Deborah Amster
Feb 22, 2012 -

Prestige Volvo responded

Congratulations on your new Volvo! Thank you for your high praise of Deb as a salesperson to work with; it will truly brighten her day to hear you feel that way! Please be sure to contact us with any questions you may have in the future.

February 22, 2012

I have been a Prestige Volvo customer for 12 years. Everyone in the service department are always friendly and professional. Patricia is extremely helpful, friendly and professional. They take good c More

by Virgie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Patricia Sommerville
Feb 23, 2012 -

Prestige Volvo responded

A big thank you for your continued business over the years and for your glowing review! Patricia will be happy to hear you had great things to say about her. We look forward to seeing you in the future!

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