
Prestige Volvo
East Hanover, NJ
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My wife and I bought two cars (XC90 and S60) at this dealership in March 2004. By now, both cars have over 100,000 miles and, having followed the recommended service schedule, we've been problem free du dealership in March 2004. By now, both cars have over 100,000 miles and, having followed the recommended service schedule, we've been problem free during all these years. The service team is friendly, accommodating and receptive to suggestions. At the same time, their recommendations have always proven to be accurate. Above all, they are very professional. The scheduling process is easy and the car is ready when promised. I haven't met the mechanics, but their job is just superb because the cars run like new and, unfortunately for me, they are not any more. I would recommend this Service Department to anybody looking for first class service, not just for their cars but for themselves. More
We just bought a new XC60 and couldn't be happier with the experience at Prestige. After our 2004 XC90 was totaled in an bad accident and we walked away without a scratch we were committed to buying anot the experience at Prestige. After our 2004 XC90 was totaled in an bad accident and we walked away without a scratch we were committed to buying another Volvo. Although we live in NYC we'd had our XC90 serviced at Prestige on a friend's recommendation after bad experiences in Manhattan. Prestige has a great service department that was worth the drive out and we decided to see what they could do for us on a new car. We dealt with PJ Lee, who was absolutely terrific. Our negotiations ended up being by phone and PJ was helpful and accommodating throughout and arranged for us to order exactly the car that we wanted. Prestige's price was excellent and the whole experience from beginning to end was great: efficient, friendly and attentive. We'd been to other dealers and at Prestige we experienced none of the high-pressure and ethically questionable tactics we saw elsewhere. When we went to pick up the car PJ was great in getting everything done quickly and easily and explained everything about the new car. Pat Massone was also efficient and helpful with financing and related matters. Prestige is an outstanding and ethical dealership. We'd recommend them and PJ to anyone. We love the XC60 and will definitely go back to Prestige in the future. More
My 2004 Volvo S60-R did not pass the annual NY State inspection because of several issues with the car. I made an appointment with Prestige Volvo so that I could get the issues corrected. When I arrived inspection because of several issues with the car. I made an appointment with Prestige Volvo so that I could get the issues corrected. When I arrived, I received very prompt and courteous service. Everyone I met at Prestige was very professional. I was also able to watch TV and use free wireless internet while I was in the waiting room waiting for my car to be finished. Needless to say, after the mechanics at Prestige worked on my car, it was able to pass the New York State inspection without a problem. Matt Haiken and Jay Rosen were a pleasure to work with. I look forward to working with Prestige in the future. More
Jeff and the sales team at Prestige Volvo were great! This is the fouth Volvo we have acquired from the dealership and we recommend them highly. This is the fouth Volvo we have acquired from the dealership and we recommend them highly. More
Deborah is a great salesperson and a delightful person who is very professional and knowledgeable in providing the informatiion a buyer needs to be asssured you have made a good decision in your purchas who is very professional and knowledgeable in providing the informatiion a buyer needs to be asssured you have made a good decision in your purchase. The moment I arrived at Prestige I was greeted warmly and enthusiastically by Deborah. I owned a Volvo for ten years and in updating my car made my first visit to Prestige in July and had a very unsatisfactory experience. After a tour of dealerships I decided to make another visit to Prestige and met Deborah. The rest is history. I bought my car in one hour. She is the greatest and continues to help with any questions I've had. More
My experience with Prestige Volvo was incredible. Matt Haiken & Debra Smith were extremely knowledgeable and helpful in every aspect of a new car purchase. They made me feel comfortable and walked me thr Haiken & Debra Smith were extremely knowledgeable and helpful in every aspect of a new car purchase. They made me feel comfortable and walked me through the process every step of the way. I would HIGHLY recommend people purchase their new Volvo through Prestige Volvo. More
My wife and I were shopping for a used vehicle and it was important to us to find a dealer we were comfortable working with. Prestige Volvo was excellent in every way. John was very courteous throughout th important to us to find a dealer we were comfortable working with. Prestige Volvo was excellent in every way. John was very courteous throughout the whole process and everything from the financing to taking delivery of the vehicle went beyond our expecatations. It was the easiest car purchase I have ever had. Not only was the transaction smooth, Prestige and John went above and beyond a typical dealer. Because we couldn't take posession of the car immediately they allowed us to leave the car in their possesion for a couple weeks until we were able to pick it up. Then when we were able to pick it up they met us at a New Jersey Transit station so we wouldn't have to take a cab to the dealership. John even took my car down the street after I purchased it to have it inspected for my insurance company because I wasn't able to as I was out of town. I highly recommend Prestige Volvo. More
My husband and I recently purchased a new 2012 XC90 from Deborah. After meeting with her, we were certain we had found the right person and the right dealership. She was friendly and straight forward with Deborah. After meeting with her, we were certain we had found the right person and the right dealership. She was friendly and straight forward with us. She was informed about the vehicle and expedited the process so that it was seamless. She introduced us to Pat in the financing department who also got us in and out in no time which is what we needed to do with 2 young kids. The exact car we wanted was brought in faster than we had expected and at the end of the day, we got the best car for the best price - hands down. We couldn't ask for anything more! More
When we walked into the showroom we were looking for a different model from what we actually bought; however, based on Chris's explanations and recommendations that made good sense to us, we were able to different model from what we actually bought; however, based on Chris's explanations and recommendations that made good sense to us, we were able to buy an outstanding in stock vehicle. The service department promptly prepped the car and two days later we drove our Volvo XC60 home. When we picked the car up, Chris spent a good deal of time with us to explain the many functions of the car. He was most helpful and patient with our many questions. Both Matthew and Chris were most hospitable and made the difficult process of buying a car an enjoyable one. More
Debra is fantastic. I hate shopping for cars; however, Debra and the Prestige team made my experience a positive one. Debra if friendly, knows her Volvos and is professional. Debra went out of her way to Debra and the Prestige team made my experience a positive one. Debra if friendly, knows her Volvos and is professional. Debra went out of her way to make sure that I was comfortable with my decision and made the return of my old Volvo seamless. I switched from my old Volvo dealer to Presitge because of the excellent service that I received from Debra and the rest of the Prestige team staff! I highly recommend Debra and Prestige Volvo. More