Prestige Volvo

Jay Rosen service manager is one of the best! I have had the pleasure of dealing with Jay for the past year and a half after purchasing my first new Volvo car.We first met under some unpleasant circumstance the pleasure of dealing with Jay for the past year and a half after purchasing my first new Volvo car.We first met under some unpleasant circumstances with a window issue.He fully resolved the issue to my satisfaction and went above and beyond to do so.He is a man whos actions speeker louder than words, and always has you walk away satisfied. His service department is a pleasure to visit. All the service advisors act in a professional friendly manner.Even when calling to schedule an appointment the girls couldn't be any nicer.Kudos to the entire depatment and keep up the good work prestige!!! Debbie G. More

Outstanding customer service and salesmanship. The dealer treated me with courtesy and respect. I had been shopping for several makes and models from several dealers, and Chris was the only who treat dealer treated me with courtesy and respect. I had been shopping for several makes and models from several dealers, and Chris was the only who treated me seriously. I test drove the vehicle, and took delivery the next day. A big part of the reason I bought this car was the service I received from Chris. Outstanding customer service. He called me regularly to keep apprised of the progress of the paperwork. Returned my calls promptly. Did not make me wait at all. The test drive and papers took less than an hour. Delivery of the vehicle the following day took less than 30 minutes. He took the time to show me all the features in the car before I left. The car was spotless clean. My mother went with me to pick up the car and was instantly impressed by the level of service and respect we received. The other luxury brands did not offer this level of service. I cannot say enough good things about this experience. By far and way the BEST car buying experience I have had to date. More

Of all the redesigned vehicles for 2012, I found the S60 to the sportiest lines. That being said I chose Prestige Volvo because I would pass the dealership many times during the week and its proximity to w to the sportiest lines. That being said I chose Prestige Volvo because I would pass the dealership many times during the week and its proximity to where I live. Luckily I found Chris Parada when I entered the showroom (his desk is right by the front door). Chris is extremely knowledgeable about the Volvo line, especially the S60. He is not a high pressure salesperson, and, was willing to take as much time as necessary in answering all my questions. When it came time for delivery of the S60 that I chose, Chris went above and beyond the normal delivery time period. Much thanks goes to Marc Aperian for his input in closing the deal. In short, I would recommentd Chris Parada, Marc Aperian and the rest of the Volvo team to anyone who is considering a new vehicle. More

The experience with buying my first Volvo at Prestige was the best I've ever had. Generally, I dread going to a car dealer because I hate haggling and game playing, and never can be sure I wasn't taken adva the best I've ever had. Generally, I dread going to a car dealer because I hate haggling and game playing, and never can be sure I wasn't taken advantage of. In contrast to previous experiences, Paul Davis made buying this car so painless, smooth and pressure-free. He is a very friendly person and answered all my questions and took the time to explain the features of the car the first day I walked in to see the S60 that I'd read about. There was absolutely no pressure. When I made my decision and went back a few days later to buy the car, Paul and I discussed the 'must-have' and optional features for the new car, as well as trade-in value for my old car. Upon leaving, I felt that I had been given a fair price for the new and trade-in, and was prepared to wait a few weeks. Much to my surprise, Paul called me the same evening and said he found the exact car I wanted and it would be at Prestige the next day. All of the people I interacted with at Prestige, from the guys in the Service Dept. who directed me to Sales when I walked in the wrong door on the first visit, to the receptionist who greeted me and offered something to drink, Paul and the finance manager, were very friendly, helpful and professional, even on a very busy Friday when I picked up the car. More

This morning I got the general manager of Prestige Volvo's follow-up email. Long story short, I had some problems with my brand new XC60 and got very disappointed with Volvo. So I contacted Volvo. T Volvo's follow-up email. Long story short, I had some problems with my brand new XC60 and got very disappointed with Volvo. So I contacted Volvo. The next day, the rep from Volvo called me. But to my surprise, the general manager of my dealer also contacted me. And actually, he and his team acted as the best middlemen I've ever seen. You know, it is always nice to have some people you can trust and count on when you get into trouble. Finally, you bet, this dealership became my favorite and most trust one. One of my friend even asked me to go to the dealer with him and immediately bought a XC90 in an hour. I believe it is not only because I recommended this dealer to my friends but also because they really are doing an excellent business. So, when I replied to his email, I decided to post the original one to the Dealerrater because I want to share my true experience and feeling about the dealer with more friends. The following is the original... Good morning Matt, I am so glad to receive your follow-up email! So far, everything is going well with the new car. Although I got a little pity, ha-ha, yet I can understand it when I put my feet into Volvo's shoes, and I can feel that Volvo did try to do something to show her care about customers. Anyway, it is a well done! And a new page just came. I really hope it is a good one! Most importantly, during this issue, I got a chance to know your dealership more. I feel lucky that I decided to choose your dealership at the very beginning. You and your people didn't let me down! Your dealership is really the best!! Please bring my sincere thanks and greetings to Jay and John (with Volvo). With your parties' true efforts, this nice page was made. And also I should congratulate you that you have so many nice people around you, such like Paul, Pat, Mark, Marylin, Joanna, Bob, David and so many others that I don't know their names, such like the gentleman who picked me up with Jay when I ran into the trouble, but they gave me the warmest hand and smile. Thanks again and best wishes to your business! More

I had an awesome experience shopping for and purchasing my new car at Prestige Volvo. Christian Parada was fully knowledgeable about the Volvo S60 that I was interested in, explained the options and provid my new car at Prestige Volvo. Christian Parada was fully knowledgeable about the Volvo S60 that I was interested in, explained the options and provided valuable advice. Above all, I paid a fair price. They also handled my trade-in with ease, and I drove away in my new Volvo the same day. I would recommend Prestige Volvo, and Christian Parada in particular. More

Rich was a pleasure to work with. He was friendly,helpful and very concerned with matching our needs to the perfect car. He was helpful in working within our price range and never pushed us friendly,helpful and very concerned with matching our needs to the perfect car. He was helpful in working within our price range and never pushed us to an uncomfortable position. The entire process was quick and easy. There were no surprises. Overall it was a wonderful experience for us. Thanks, Darlene Fasciani More

Buying a car can be tedious and time consuming, but Joel Casser made this experience seamless. The service level was so superior I had no problem using Prestige even though I live five miles from the CT dea Casser made this experience seamless. The service level was so superior I had no problem using Prestige even though I live five miles from the CT dealer. From the initial phone call to the signing of the documents, and the subsequent drive away, I was extremely pleased. Congratulations to a job well done from a superior team at Prestige Volvo. You have earned a client for life. More

We had a very positive experience at Prestige Volvo. Our salesperson PJ was friendly and knowledgeable. Even though we were purchasing a used Volvo, he walked us through all the features of the car as thoug salesperson PJ was friendly and knowledgeable. Even though we were purchasing a used Volvo, he walked us through all the features of the car as though we were buying a new one. We liked the no pressure atmosphere - despite our indecisiveness about the purchase we were about to make, PJ made us feel comfortable and let us make our decision on our own time. Now we love the Volvo and are confident we made the right choice. More

Recently, I bought my second Volvo. I never thought the phrase "Volvo for life" would hold true for me but it looks like that's the case. For this purchase, I dealt with Paul Davis who was recommended to phrase "Volvo for life" would hold true for me but it looks like that's the case. For this purchase, I dealt with Paul Davis who was recommended to me by Patricia from Prestige's maintenance department. Paul was kind, friendly and overall just great to work with. Unlike other dealers and those in auto sales, there was no haggling, wasting of my time and games. Paul was straightforward and worked with me to make sure I was happy with my purchase. Thanks to Paul, Patricia and Prestige, I'm a "Volvo for life" person! More