Prestige Volvo

Three cheers for Prestige Volvo of East hanover NJ! Not only did they help us to maintain our Cross Ctry Wagon from 2000-2010, they helped our car needs grow with our family of 5. From the stellar support only did they help us to maintain our Cross Ctry Wagon from 2000-2010, they helped our car needs grow with our family of 5. From the stellar support of the service team for our old Wagon, including customer name recognition (how refreshing in this day and age) and prioritization of items to be maintained - we were never displeased and always felt that we had the correct advice from experts that knew Volvos explicitly! As our family has grown and the miles were added to the Wagon we had that important conversation with members of both sales and service -- were we at the break even point where ongoing maintenance for a volvo with heavy mileage exceeded the worth - was it time to move on within the volvo family to a new vehicle? The information was collected and shared in a neutral manner and all options were clearly discussed. The decision was easy with the right information and our opportunity to work again with Sales Associate Paul Davis (who sold us our original 2000 crss cntry wagon) and who again helped us to identify the value, affordability and useability of a new Volvo - this time an XC90. Perfect for our family of 5, busy life styles and accomodating of all needs. We are happy to be a part of the Prestige family and their loyalty has brought us back again and again (as well as the referrals we have sent their way). Hooray for a job very well done. Prestige Volvo understand customers and earns their respect daily. Thank you, The Riley Family More

We had a great experience at Prestige Volvo in East Hanover and highly recommend. We had been looking for a pre-owned car for several months and arrived at Prestige fairly discouraged but once we stepp Hanover and highly recommend. We had been looking for a pre-owned car for several months and arrived at Prestige fairly discouraged but once we stepped in the door that all changed. Our salesman, Steve Sargent, was friendly, informed, and most importantly, relaxed, which really helped since we were stressed out from the entire prior car-shopping experience. He understood our budget and our wants and needs, and went along with what we wanted to look at, completely informed all the way, but not at all pushy. We originally looked at the V50 & S80 and did test drive a S80 but ended up loving a V70 and turns out the Cross Country is definitely the right fit for our lifestyle and family. Pat Masone helped bring it all together with the finances and by the time we left, we felt like royalty. Thank you Steve & Pat and everyone at Prestige! More

We had a great experience with Prestige Volvo. Mark, the general manager, and Pat finance manager were very helpful in getting us a good deal on our new car and the trade in. Rich, the sales associate was v general manager, and Pat finance manager were very helpful in getting us a good deal on our new car and the trade in. Rich, the sales associate was very courteous and willing to work with us. This was our first time at Prestige Volvo dealership and so far it has been a pleasure. I am sure we will be back for our next car. We love our Volvo! More

My wife and I were in the Market for a new car. We are leaning towards a minivan as we have a 2 yr old and drive his grandparents on a regular basis. She's always liked the Volvo XC70 but always thought t leaning towards a minivan as we have a 2 yr old and drive his grandparents on a regular basis. She's always liked the Volvo XC70 but always thought the car was a little expensive for us. I told her she should look at the car anyways, maybe she'll change her mind once she looked at it. Our experience at Prestige was a pleasant one, Marilyn introduced herself and ask us what we were interested in. Afterward she led my wife out to a XC70 for a test drive and sat down at her desk to discuss the price. We were pleasantly surprised at the number she gave us (there was a 5K incentive in effect) and after very little negotiation we were able to come to a price ~9K off MSRP. This is in sharp contrast to the typical dealer (Honda, Toyota, Nissan, etc) negotiation where you bicker back and forth with the salesman and his Manager for hrs on end, listening to lie after lie spewed forth by the sales mgr. It also didn't hurt that we were there 8-31 at 7pm... The incentive ends that night and coupled with the 5 yr free maintenance and warranty we had a very attractive offer. The car was a little too small for us but we did not want to let this offer slip away as the incentive ends that night. To help us sleep on it, the Sales Manager offered us a refundable deposit to lock in the price tonight, and we had a few days to sleep on it. We literally decided to look at the Volvo, 1 hr before we went to the dealer, so were a little hesitant to commit. With the refundable deposit, it was a no-lose situation so we signed. Sure enough, the next day, the Incentive was down to $3000 so we saved 2000 dollars by placing our deposit that night. However, we had decided that the XC70 was not the right vehicle for us at this time. Our deposit was refunded promptly with a handshake. We have since bought a Toyota Sienna which was ironically more expensive that the Volvo in which we thought was too pricey! Even though we ultimately purchased another vehicle, I wanted to convey my pleasant experience at Prestige Volvo. They are professional throughout, which sharply contrasts to the Toyota Dealers that I recently dealt with.... I literally walked out on a few when the master goon (sales mgr) came out to do his "I can't give this to you at this price" " It's only 30 bucks more a month" nonsense. The only other dealer experience that compares is Lexus. When it comes time to replace our other car (Lexus RX), based on this experience; Volvo and Prestige Volvo will be on our short list (XC60 or XC90) More

We have visited one other Volvo dealer in the area and where very disappointed about service, interest and behavior. Visiting Prestige Volvo was completely the opposite. We where welcomed on the parking l where very disappointed about service, interest and behavior. Visiting Prestige Volvo was completely the opposite. We where welcomed on the parking lot by the salesman Paul Davis who assisted us in making our choice. Calm, relaxed, pleasant and not pushy. We bought the car. When picking up the car again the way you are addressed as a customer and the manner in which the car was delivered was very professional. We have visited several car dealers in the last months but Volvo prestige was compared with those outstanding More

The sales and finance reps were most helpful: very honest and straightforward. The website was also a great advantage, showing me the available stock before I visited. This really helped in my selection. and straightforward. The website was also a great advantage, showing me the available stock before I visited. This really helped in my selection. Prestige and Christian provided a very good car buying experience. More

I could not have been any more pleased with the experience I had at Prestige. At no time did I feel pressured or that I was being mislead. Customer service is certainly a priority and everyone I experience I had at Prestige. At no time did I feel pressured or that I was being mislead. Customer service is certainly a priority and everyone I interacted with made buying a car a pleasure. When I buy my next Volvo, I will be returning to Prestige. More

The sales experience was excellent and I was impressed in how my saleperson worked creatively to get me in the car at the price I wanted.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx how my saleperson worked creatively to get me in the car at the price I wanted.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

I completely loved my experience at this dealership which was not the first Volvo dealership I had gone to in search for vehicle. I received all what was promised and everything I expected which is very impo was not the first Volvo dealership I had gone to in search for vehicle. I received all what was promised and everything I expected which is very important to me. The sales transaction was fully explained to me before and after. I was offered several other products to add to my purchase with no pressure to buy which I did buy some anyway. Joel Casser is the best sales person I have worked with very professional and accomodating. Will recoment this Dealership and Joel to any body that needs to purchase a Volvo! More

Staff goes out of their way to accommodate the customers needs/wants. Very professional, efficient, friendly & willing to work with you. Not your typical car salesman mentality - this dealership goes above needs/wants. Very professional, efficient, friendly & willing to work with you. Not your typical car salesman mentality - this dealership goes above & beyond to please tough customers as myself. More