
Prestige Volvo
East Hanover, NJ
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Working in Human Resources, I am definitely critical of the service that I receive. I can honestly say that the service that I received from Chris Parada and the rest of the sales team was extraordinary. the service that I receive. I can honestly say that the service that I received from Chris Parada and the rest of the sales team was extraordinary. They were honest, friendly and catered to our needs. They made me feel important and went out of their way to help. Due to this excellent customer service I would be a return customer and recommend your dealership to others. I commend everyone for the excellent service that we received. More
I WENT IN TO PRICE A NEW CAR, AND 3 HOURS LATER I DROVE THE CAR HOME. THE STAFF IS PHENOMENAL, THE PRICE I DON'T BELIEVE COULD BE BEAT ( I WENT IN WITH MY NUMBERS FROM EDMUNDS & KELLY.) THEY BEAT MY GREATE THE CAR HOME. THE STAFF IS PHENOMENAL, THE PRICE I DON'T BELIEVE COULD BE BEAT ( I WENT IN WITH MY NUMBERS FROM EDMUNDS & KELLY.) THEY BEAT MY GREATEST EXPECTATIONS. PATRICK IN THE FINANCE DEPARTMENT GOT THE PAPER WORK DONE FASTER THAN ANYONE I'D EVER DEALT WITH AND I'VE PURCHASED MORE THAN 75 CARS IN MY LIFE ( I'M OLD, AND USED TO HAVE FLEET VEHICLES FOR MY COMPANY) RICHARD, MY SALES CONSULTANT, WAS LIKE FAMILY , AND I'D NEVER MET HIM BEFORE. HE AND LEN HAIKEN ( THE OWNER ) WALKED ME THROUGH ALL THE OPTIONS AVAILABLE TO ME, AND DEALT WITH UNBELIEVABLE HONESTY, ACTUALLY TALKING ME OUT OF A PIECE OF EQUIPMENT I REALLY DIDN'T NEED. ALL THOSE CARTOONS ABOUT CAR DEALERS, ARE SIMPLY NOT THE WAY BUSINESS IS DONE AT PRESTIGE. IT IS CLICHED, BUT YOU REALLY WERE MADE TO FEEL THAT YOUR UNCLE OWNED A DEALERSHIP, AND HE WAS GOING TO TAKE GOOD CARE OF THE FAMILY. I HAVE never HAD SUCH A PLEASURABLE AND STRESSLESS BUSINESS DEALING IN MY LIFE. (AND I AM NOT A RELATIVE !) More
When I went to Prestige Volvo I felt very welcome and taken care of. Everyone was very nice. Christian Parada helped me to find the best car that fits my needs. Within a day of making a deal, the car was taken care of. Everyone was very nice. Christian Parada helped me to find the best car that fits my needs. Within a day of making a deal, the car was ready for me to take home! I loved that I was able to get my car as quickly as I did. Thank you to everyone at Prestige Volvo, I love my S40! More
Leased my third XC90 from Prestige. My experience with this dealer has always been exceptional. Service has been great. Sales person was very helpful. I believe that I negotiated a fair price for my curre this dealer has always been exceptional. Service has been great. Sales person was very helpful. I believe that I negotiated a fair price for my current lease. I would definitely recommend Preatige Volvo. More
I recently purchased a certified Volvo XC70 from Prestige Volvo in East Hanover, NJ. The sales department staffs were courteous and candid. They were helpful and candid(not too common in this business) and Volvo in East Hanover, NJ. The sales department staffs were courteous and candid. They were helpful and candid(not too common in this business) and delivered as promised. However, the reason I am writing this blog is to complement the service department. Jay Rosen the Service Manager was pleasure to interact with. While we've had many Volvo cars for over three decades Jay runs an exceptional service department. He was direct and professional. After the delivery Jay was eager to respond and offered prompt professional advice that was helpful and saved additional trips and my time. His demeanor has consistently been direct and very professional. While there are many other Volvo dealerships in nearby New York area I plan to use the prestige Volvo for my future needs. More
We have been working with Paul Davis for about 10 years now. We just purchased our fourth Volvo. Mr. Davis is an excellent sales person. He provides excellent service and has great knowledge. This is now. We just purchased our fourth Volvo. Mr. Davis is an excellent sales person. He provides excellent service and has great knowledge. This is our first time working with Pat Masone. He is excellent. He also provides excellent service. I would highly recommend Prestige Volvo to anyone interested in buying a Volvo. More
This is my third purchase from Prestige Volvo in 24 months. They always make the process 100% transparant. I have dealt with the GM Matthew and he treated me with honest and sincerety. In addition, he months. They always make the process 100% transparant. I have dealt with the GM Matthew and he treated me with honest and sincerety. In addition, he personally picks up my vehicles when it is time for service and drops a loaner vehicle in my garage. I highly recommend Matthew and the Prestige Volvo team to anyone in the tri-state area looking for a Volvo. More
The dealership and sales representative were most professional in initial visit, product presentation and completion of the sale. The prices and terms were quite fair for our new 2010 Volvo XC70 and professional in initial visit, product presentation and completion of the sale. The prices and terms were quite fair for our new 2010 Volvo XC70 and 2005 BMW X-3 trade. We left in our new XC70 within seven hours of our second visit. It was an unstressful and pleasant experience. More
Overall, I have had worse experiences with purchasing a new car at other dealers. Prestige do try and do the right thing to keep their clients happy. We were slightly disappointed on the value offered fo new car at other dealers. Prestige do try and do the right thing to keep their clients happy. We were slightly disappointed on the value offered for our trade-in, based on prior research, but we all agreed in the end. The folks at Prestige continue to treat us well, even after the sale has been completed. More
We had been researching cars for a few weeks prior to walking into Prestige. Our lease was up and this time we wanted to buy. Initially, we wanted an SUV. I told my husband that I would forgo the 3rd row walking into Prestige. Our lease was up and this time we wanted to buy. Initially, we wanted an SUV. I told my husband that I would forgo the 3rd row of seats and look at a Volvo wagon. I knew Volvos, as I had one for my first car and many people in my family have or had Volvos. We walked into Prestige, and were met by Rich. He was extremely professional, courteous and took the time to answer all our questions. I never thought we could financially be in a Volvo, but Rich worked with us. After test driving the XC70, we fell in love! We walked out 2 hours later owners of a new car. When we returned later that evening, Rich took the time to explain the car thoroughly. I love my Volvo and I have already referred my friend! More