Prestige Volvo

Professional and very helpful with our Volvo repairs. Thank you for your help with loaner and helping with repairs and replacement of bumper. I would strongly recommend you to my friends. Thank you for your help with loaner and helping with repairs and replacement of bumper. I would strongly recommend you to my friends. More

So fast and efficient. I truly appreciated the customer service! Will definitely recommend to a family or frI end! I truly appreciated the customer service! Will definitely recommend to a family or frI end! More

Our multigenerational family has owned many Volvos from this dealership. We have been purchasing, leasing and enjoying Volvos from here for almost 20 years. Our cars are not new. 2011, 2011, and a 2006. Th this dealership. We have been purchasing, leasing and enjoying Volvos from here for almost 20 years. Our cars are not new. 2011, 2011, and a 2006. This review at this moment is really for the service department. Special commendation goes directly to JAY Rosen, chief of service. He has demonstrated repeated and sustained substantial effort every time we have needed service. Our cars are old and have upwards of 160,000 miles on 2 of them. Jay has made it possible to get my car in there immediately to help get me back driving again. When there was ever a slight recurrence of a problem, Jay makes sure to get to the root of it-he is on site and actually looks at the car for me. Photos when needed. He is so very fair. He did not charge me last time and I really appreciated that extension of his courtesy. He makes things happen. He is a DO-ER. He is transparent-no wasted time or words-exactly what I want in someone taking care of my car. He also takes care of us as people. He cares, truly. He asks about our family, our kid, and he has helped me when in a bind-even helped empty my car out in the rain because I was alone. I hope he is recognized for all he does for loyal customers. I do wish that corporate would give more loaners to this dealership -used to always have one easily-since COVID, they are few and far between, but this is all over the nation I believe. Let’s see….he also is very present at the desk. I was trying to explain a problem to someone-I was having a bad day -he shows up like a knight to rescue me-and rescue the girl at the desk-just leave me the key-I will handle it. And he did. Just couldn’t ask for a better person to help us with our old but everlasting Volvos! Oh and they even do an amazing inside detail-who knew you could get that done too and it wasn’t so much. Jay is just a solid good guy. The dealership has courteous people. They work with you until you are happy. Customer service in service is truly their total mission (well along with fixing cars of course). However if you have to get a car, may as well get it at a place that has people you can trust and who look out for you. Once around 2012 I thought I would try a cheaper car and got a Nissan. What a disaster. Got rid of it so fast…not because of the car-the car was just ok. It was the service department. I dropped them like a hot Nissan and went right back to Volvo. I am always happy with them. Bob in service and Andy as well are always helpful -high ratings for Prestige in East Hanover! More

I had a great experience buying my new car from prestige Volvo. My salesman mike was super helpful and made the whole process less stressful. Shout out to prestige I’ll be back for my next car for sure! Volvo. My salesman mike was super helpful and made the whole process less stressful. Shout out to prestige I’ll be back for my next car for sure! More

Order my daughter a new car. Was contact by Michael and he made everything easy. Other places weren’t so easy to get an eta on my order but michale and Prestige were in contact t Was contact by Michael and he made everything easy. Other places weren’t so easy to get an eta on my order but michale and Prestige were in contact throughout the entire order and made my daughter so happy. Will recommend and may look her for my own car soon. Will be back! More

Mike was Great. Prestige Volvo is the Best. Mike and Jake are Awesome ! They are so professional and amazing! Prestige Volvo is the Best. Mike and Jake are Awesome ! They are so professional and amazing! More

The whole experience was very smooth and progressed like clockwork. The agent was professional, respectful and took care of our every request. clockwork. The agent was professional, respectful and took care of our every request. More

There aren't enough adjectives to describe Ron Landstrom who coordinated my lease and then purchase of my Volvo. From the moment we met Ron, we felt like we've known him all our lives. He was both courte who coordinated my lease and then purchase of my Volvo. From the moment we met Ron, we felt like we've known him all our lives. He was both courteous, professional, friendly and extremely knowledgeable and provided exceptional customer service to us. I can't say enough about Ron and Prestige but I can share this. You are without a doubt an exceptional organization and Ron is without a doubt an exceptional asset to your dealership. He far exceeded my expectations with his attention to detail and outstanding customer service. We hope to continue our wonderful relationship with Prestige and will highly recommend Ron to all. He deserves 10 STARS! More

Family friendly place! Ronnie & Jake helped get my first car and worked with me rather than the other way around. Definitely 5 star, would definitely recommend coming here Ronnie & Jake helped get my first car and worked with me rather than the other way around. Definitely 5 star, would definitely recommend coming here if you’re considering getting a car! More

Jay Rosen is the epitome of professionalism, friendliness, compassion (when you hit your own car), and provides excellent customer service. Jay was my Service Consultant while my car was being f friendliness, compassion (when you hit your own car), and provides excellent customer service. Jay was my Service Consultant while my car was being fixed at Volvo. He ALWAYS answered the phone when I called and provided timely progress on the state of my vehicle. You can just tell that Jay cares about his customers and that can honestly make all the difference as to whether a customer will return for service. At Prestige, I always will! Thanks Jay!! More