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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.3
608 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 608 reviews

December 01, 2017

New Toyota Tundra I went to Preston to look at trucks. Was greeted by Nick Turco . He made the buying experience very easy & enjoyable . Everyone was very friendly . More

by Bob T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Turco
Dec 05, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your purchase, Bob! We're very happy to hear that you pleased your visit here with us at Preston Toyota. We are driven to offer great customer care and we strive to provide an easy and enjoyable experience. It was a pleasure to assist you and please let us know when we can do so again! Best, Kevin Preston - General Sales Manager - 724-510-0249

November 22, 2017

Good Experience I really appreciated the Sales Staff especially Brandon, Ravi, and Allison - they made the experience of shopping for a new van very enjoyable. They More

by Donald Gold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison, Brandon Marinelli, Ravi Amina
Nov 29, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for providing us with feedback regarding your recent visit, Don! Our team works hard to keep our customers coming back and it’s great to hear of your continued business. Brandon, Ravi, and Allison are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to Preston Toyota. Regards, Kevin Preston - General Sales Manager - 724-510-0249

November 21, 2017

After the Sale! I bought a jeep from Nick last summer and I didn't realize I could write this review. I can buy a new/used car anywhere I want but when Nick saw me w More

by Cyndi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Turco
Nov 22, 2017 -

Preston Chrysler Dodge Jeep Ram responded

We are truly dedicated to providing quality customer service in all areas of Preston Toyota. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Kevin Preston - General Sales Manager - 724-510-0249

November 04, 2017

new 4 runner Everyone was very friendly and accommodating. Best car buying experience since 1998. Would certainly recommend this dealership to anyone looking for More

by 172nd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Turco, Ravi Amina
Nov 06, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for your business and this review! I am happy to hear our team was able to serve you and demonstrate how we do business here at Preston Toyota. If there is anything we can assist you with in the future, please let us know. Sincerely, Kevin Preston - General Sales Manager - 724-510-0249

November 03, 2017

Positive experience I narrowed my selection to a Toyota Tacoma or Chevy Colorado prior to my first visit to Preston Toyota. Met Tashan during my first visit and was very More

by Edward M Champney
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tashan Rankin, Chuck Warren
Nov 06, 2017 -

Preston Chrysler Dodge Jeep Ram responded

I am happy to hear your time spent with our staff was pleasant here at Preston Toyota. Congratulations on your new Tacoma! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Kevin Preston - General Sales Manager - 724-510-0249

October 24, 2017

Good turned bad Was originally pleased with our experience. Ricki worked with us on pricing and getting us the car we wanted. Found out two months down the road they More

by jen524
Customer Service
Recommend Dealer
No
Employees Worked With
Ricki Ferrari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Preston Chrysler Dodge Jeep Ram responded

I am so sorry to hear about your poor experience with our dealership. As the sales manager I take full responsibility for this and I truly do apologize. I do appreciate your feedback as it helps me to improve my organization. The worst problem to have is the one we don’t know about so thank you for bringing this to my attention. First and foremost we want you and every customer to be completely satisfied. I’d love to chat with you further on this so feel free to call me at (888) 709-3563 and ask for Brad. My apologies again, Brad Cain Sales Manager Preston Motors

October 21, 2017

Enjoyable car-buying experience with absolutely no stress I was in good hands with Matt Sellers. He was very friendly and never pressured me. He answered every question I had and pointed out all the great fea More

by Dale Willy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sellers, Ravi Amina
Oct 23, 2017 -

Preston Chrysler Dodge Jeep Ram responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Preston Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Kevin Preston - General Sales Manager - 724-510-0249

October 02, 2017

Very good Keith Cruse made our new jeep buying real easy he work with us and answered all of our questions. Good job Keith thank you John and Laurie Wilmes More

by Jlwlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed DeSantis, Keith Cruse, Ravi Amina
Oct 05, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep, Jlwlaw! Thank you for taking the time to write about your experience. It's great to know Keith, John, Laurie and our staff at Preston Toyota were able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Kevin Preston - General Sales Manager - 724-510-0249

September 10, 2017

Bobby and Marcello were beyond wonderful!! Bobby Dovidio was an excellent salesman ! We couldn't have asked for a better experience. Marcello handled the financing and was very thorough and suc More

by Diesel7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Dovidio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marchella
Sep 11, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Preston Toyota. Sincerely, Kevin Preston - General Sales Manager - 724-510-0249

September 01, 2017

very relaxing my experience this time was great and relaxing just like my last visit. down to earth, professional and enjoyable people worked with me. everyone is More

by erik e montozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : valerie, brad, bob peters, robbie
Sep 03, 2017 -

Preston Chrysler Dodge Jeep Ram responded

We’re delighted to hear of your positive experience at Preston Toyota, Erik. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! All the best, Kevin Preston - General Sales Manager - 724-510-0249

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