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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.3
584 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 584 reviews

March 08, 2017

Great customer service Dan was extremely nice and helpful and we would deal with him any day. We thought something was wrong with the car but it just ended up needing air in More

by Rachelharper17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mioni
Mar 17, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review. We are very happy to hear that Dan could be so nice and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Stephanie Bates Customer Service Manager

March 06, 2017

Paul and Marcia Votaw Keith and Anthony worked very well as a team to answer questions and go with us when we wanted to drive a particular car. They responded quickly to p More

by Dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bailey, Keith Cruse
Mar 08, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for your review about Preston Toyota. We're glad to have Keith and Anthony on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stephanie Bates Customer Service Manager

March 04, 2017

New Car Experience Went to Prestons Toyota today to see what I could get to trade in a Jeep Cherokee. Ended up getting a great price for the Jeep and a great deal on a n More

by j3elliott21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt Kustra, Chuck Warren
Mar 07, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We are happy to hear of your positive experience at Preston Toyota, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Stephanie Bates Customer Service Manager

February 27, 2017

Above and Beyond Leasing for the first time, I had a ton of questions and concerns. Brad patiently answered all of my questions and made sure I understood the process More

by DGT17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Cain, Nick Turco, Chuck Warren
Mar 01, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Brad was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Stephanie Bates Customer Service Manager

January 27, 2017

Great service! Rick Ferrari was very helpful. I talked to him before hand and told him what we were interested in and he got back to me immediately and when we went More

by Paula511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! I'm very happy to hear that Rick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Stephanie Bates Customer Service Manager

January 04, 2017

Great Car Buying Experience We just purchased a 2017 Toyota Highlander Limited and leased a 2017 Toyota Tundra Crewmax. I live over 80 miles away and wanted a strong estimate fo More

by JMC8138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Kustra, Jordan Smiley
Jan 05, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicles! Thank you for taking the time to write about your experience. It's great to know Jordan and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Stephanie Bates Customer Service Manager

January 04, 2017

Perfect Helped my husband and I find exactly what we wanted and for a price that beat others. Was happy with the service so brought my parents here to buy the More

by Daisygirl126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Smiley
Jan 05, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you and your husband were able to find what you were looking for including standard-setting customer service from the Preston Toyota team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Sincerely, Stephanie Bates Customer Service Manager

January 03, 2017

Awesome Car Buying Experience We just purchased a 2017 Toyota RAV4 from Preston Motors. Our experience was pleasant with minimal pressure to buy. Both Rick and Anthony were per More

by Halin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Bailey
Jan 04, 2017 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new 2017 Toyota RAV4 Halin, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with Rick and Anthony and we look forward to seeing you at our dealership in the future. Sincerely, Stephanie Bates Customer Service Manager

January 01, 2017

Car still not fixed Well I'm very upset...my car has been serviced more than 13 times at the Newcastle store.. causing major problems now...it seems like I bought a 30 More

by Mad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
December 26, 2016

Stress free car buying Everyone was nice to talk to and polite. They were honest with me before I travelled 45 minutes and the car's condition was as expected when I arrive More

by Fedor
Recommend Dealer
Yes
Employees Worked With
Nick Turco
Dec 27, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Hi Fedor and thank you for this great review about Preston Toyota! We're excited to hear that Nick took care of you! He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Sincerely, Stephanie Bates Customer Service Manager

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