Preston Chrysler Dodge Jeep Ram - Service Center

Kelly Brader is an excellent Service Advisor. She explained everything to me & was very friendly & helpful. My car was serviced properly & ready on time. Thank you for the great service. She explained everything to me & was very friendly & helpful. My car was serviced properly & ready on time. Thank you for the great service. More

The service advisor was Kelly and she is always a pleasure to deal with, tremendous employee. pleasure to deal with, tremendous employee. More

I have always been pleased with the service. My waiting time has been very satisfactory. They are always pleasant with me. My waiting time has been very satisfactory. They are always pleasant with me. More

Always pleasant. They keep me up to date with the progress of work. Completes the work within the estimated time. They keep me up to date with the progress of work. Completes the work within the estimated time. More

Good quick service. Wash the car when it’s done and always commute services to you Wash the car when it’s done and always commute services to you More

Kelly is awesome at getting you in and keeping you informed while you are waiting for your service! informed while you are waiting for your service! More

I made an appointment. The desk attendant was courteous, prompt and knowledgeable. My wait time was reasonable. I did wait at the dealership for my service to finish The desk attendant was courteous, prompt and knowledgeable. My wait time was reasonable. I did wait at the dealership for my service to finish More

Service team did a great job communicating with me and working through issues to get my problem resolved working through issues to get my problem resolved More

I am extremely disappointed with my service experience at Preston Chrysler Dodge Jeep Ram. My vehicle was in the shop for over a month for a camshaft repair that required multiple attempts. Parts were missin Preston Chrysler Dodge Jeep Ram. My vehicle was in the shop for over a month for a camshaft repair that required multiple attempts. Parts were missing or improperly reinstalled, a tool was left in the engine bay, and the vehicle stalled shortly after final pickup. Despite being told the truck was inspected, I found multiple issues myself. While a few staff members were courteous, the overall quality of the work and attention to detail were unacceptable. I won’t be returning. More

The service team was great, they thought my Ram may need to be there for two days due to a large recall. They kept me in the loop the whole way in case I needed to pickup a rental they would provide. They f to be there for two days due to a large recall. They kept me in the loop the whole way in case I needed to pickup a rental they would provide. They fortunately got all the work done and gave it a wash before the end of the day. More