Preston Chrysler Dodge Jeep Ram - Service Center

I made an appointment. The desk attendant was courteous, prompt and knowledgeable. My wait time was reasonable. I did wait at the dealership for my service to finish The desk attendant was courteous, prompt and knowledgeable. My wait time was reasonable. I did wait at the dealership for my service to finish More

Service team did a great job communicating with me and working through issues to get my problem resolved working through issues to get my problem resolved More

I am extremely disappointed with my service experience at Preston Chrysler Dodge Jeep Ram. My vehicle was in the shop for over a month for a camshaft repair that required multiple attempts. Parts were missin Preston Chrysler Dodge Jeep Ram. My vehicle was in the shop for over a month for a camshaft repair that required multiple attempts. Parts were missing or improperly reinstalled, a tool was left in the engine bay, and the vehicle stalled shortly after final pickup. Despite being told the truck was inspected, I found multiple issues myself. While a few staff members were courteous, the overall quality of the work and attention to detail were unacceptable. I won’t be returning. More

The service team was great, they thought my Ram may need to be there for two days due to a large recall. They kept me in the loop the whole way in case I needed to pickup a rental they would provide. They f to be there for two days due to a large recall. They kept me in the loop the whole way in case I needed to pickup a rental they would provide. They fortunately got all the work done and gave it a wash before the end of the day. More

The service I received was very efficient and quick. I have a 2012 Jeep and it runs very well with the services I have received from Preston Auto Services in New Wilmington, pa. I have a 2012 Jeep and it runs very well with the services I have received from Preston Auto Services in New Wilmington, pa. More

The service are very friendly and helpful. They kept me up to date on the progress of my vehicle through the service. They kept me up to date on the progress of my vehicle through the service. More

I took my Ram in for PA inspection and replacement of front left headlight that was filling with moisture. Kelly was outstanding to work with. I have worked with many very capable service personnel sin front left headlight that was filling with moisture. Kelly was outstanding to work with. I have worked with many very capable service personnel since I bought the truck new at Preston, but Kelly is at a level of outstanding in her job. Hopefully you also recognize that she is a great people person and knows what it takes to satisfy her customers. She was great to work with and I look forward to working with her in the future. She certainly knows what it takes to excel at her job and makes the dealership look even better. More

I didn’t have an appointment, but needed help quick. Stacy in Toyota service to the rescue!! She git me in without an appointment, and service was completed while I waited. Quick, efficient, courteous. Stacy in Toyota service to the rescue!! She git me in without an appointment, and service was completed while I waited. Quick, efficient, courteous. Total satisfaction. I was in and out in less than 90 minutes. Thank you. More

Service was easy and as planned. No issues as usual everything was done that I asked for and in good time No issues as usual everything was done that I asked for and in good time More

The service department does a great job. Especially Kelly!! Her customer service skills are tremendous, something that is hard to find today. I always appreciate how helpful she is and ho Especially Kelly!! Her customer service skills are tremendous, something that is hard to find today. I always appreciate how helpful she is and how well she communicates with me to let me know what is happening with my vehicle. More