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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.2
124 Reviews

124 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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September 09, 2016

Stand behind your own product!!! I took my Caravan in for an ABS problem. They did a quick diagnostic and confirmed what I had told them when I called. The accumulator was not holdi More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Did not get the name.
Sep 27, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Stephanie Bates Customer Service Manager

August 12, 2016

Super Speedy! Our Rav 4 had a recall. I scheduled the appointment online. When I arrived, they had me pull directly into a service bay. Originally they said it wo More

by 4 Runner Lover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Fairburn
Aug 23, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thanks for the feedback. It is gratifying to hear that we're able to service your vehicle quickly. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Stephanie Bates Customer Service Manager

May 06, 2015

Worst Service I Have Ever Experienced of Any Brand Wait times seem to run an hour plus, before they even begin to look at your vehicle, even with an appointmen. Staff is rude and unprofessional. The bu More

by FLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Colella
March 30, 2015

All day wait for service As a repeat Toyota customer, I have been to all of the Toyota dealerships in and around Pittsburgh. This dealership has by far the worst service I ha More

by Amy Nezzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Colella
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