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Preston GM Superstore
New Castle, PA
121 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrolet, Buick, or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 121 reviews
May 08, 2021
Scheduled an appointment with them to run a diagnosis on my car. Arrived 1 hour early for my appointment and sat in waiting room the rest of the day only to be told they couldnt get to it today. I left it o my car. Arrived 1 hour early for my appointment and sat in waiting room the rest of the day only to be told they couldnt get to it today. I left it overnight and did not hear from them all the next day, not even a response to my message with the service tech. Went back up at almost 4 pm and the car was still sitting in same spot. When i inquired inside, the service manager went in the back to check then came back out with my keys and told me they did not want to work on it and he did not know why! Not only did they waste my time but i feel as though i was discriminated against. Never had such a rude and ignorant business encounter and if it wasnt for the shuttle service provided the day before this place would not even get 1 single star More
by Chad
Employees Worked With
Jim
Helpful May 03, 2021
We had the best experience buying my new Chevrolet Trailblazer! Tom and Steve were wonderful! The process was quick and no back and forth like other places! I love my deal and my new SUV! Trailblazer! Tom and Steve were wonderful! The process was quick and no back and forth like other places! I love my deal and my new SUV! More
by Dmarshall24
March 03, 2021
Susanne Dotson was so polite and such a helpful person. I asked questions about the vehicle I was interested in and she was able to answer the right away and in detail. asked questions about the vehicle I was interested in and she was able to answer the right away and in detail. More
by Rippedj
Employees Worked With
Susanne Dotson
February 04, 2021
Brian Johnson helped us a great deal to get a car to our liking. He is a great salesman. I would recommend him to anyone. liking. He is a great salesman. I would recommend him to anyone. More
by Nicolelynch945
Employees Worked With
December 10, 2020
Always pleasant and competent!!!!!!!!!!!!!!!!!!!!!!!!!! Why should I have to respond with 25 words? Sometimes this is why I do not like to give a review Why should I have to respond with 25 words? Sometimes this is why I do not like to give a review More
by Sheei
Employees Worked With
September 14, 2020
Bobby Preston screwed me over on buying my car back. He originally offered me more. Than later waffled only doing car payoff on car. I was desperate I'm on disability. Took Avantage of me. Out if good fait originally offered me more. Than later waffled only doing car payoff on car. I was desperate I'm on disability. Took Avantage of me. Out if good faith should have kept his word. Offered me least 2000 more than just payoff. Should be ashamed. I will not recommend this dealership. Sadd. His people all puppets. More
by funguy6767
Employees Worked With
June 21, 2020
Our dealer was Grant Wilson and we were very pleased . Our dealer was Grant Wilson and we were very pleased . He found a car to match the price we needed and even gave us a warranty too. Wonderful H Our dealer was Grant Wilson and we were very pleased . He found a car to match the price we needed and even gave us a warranty too. Wonderful Honest Can't beat it! More
by greggp901
Employees Worked With
Grant Wilson
June 01, 2020
Was in the process of negotiating with Danny FINALLY after being jerked around for weeks by Bryan. Left a message for Danny that we were close and was planning on coming down (1 1/2 hrs one way) the nex after being jerked around for weeks by Bryan. Left a message for Danny that we were close and was planning on coming down (1 1/2 hrs one way) the next day. They call 5 hours later to tell me they sold the car.. ARE YOU xxxxx KIDDING ME. I guess the other guy was willing to pay more. HORRIBLE DEALER TO DEAL WITH. More
by Kubo
May 13, 2020
My husband and I went there after shopping online. Had an appointment, the vehicle was right out front waiting for us. Worked with us and our budget. Fast but not too pushy which i liked, (usually at a car d appointment, the vehicle was right out front waiting for us. Worked with us and our budget. Fast but not too pushy which i liked, (usually at a car dealership all day ) overall straight to the point service! A+ More
by Muckbleah
Employees Worked With
Brandon baltes
