
Preston GM Superstore
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 131 reviews
Scheduled an appointment with them to run a diagnosis on my car. Arrived 1 hour early for my appointment and sat in waiting room the rest of the day only to be told they couldnt get to it today. I left it o my car. Arrived 1 hour early for my appointment and sat in waiting room the rest of the day only to be told they couldnt get to it today. I left it overnight and did not hear from them all the next day, not even a response to my message with the service tech. Went back up at almost 4 pm and the car was still sitting in same spot. When i inquired inside, the service manager went in the back to check then came back out with my keys and told me they did not want to work on it and he did not know why! Not only did they waste my time but i feel as though i was discriminated against. Never had such a rude and ignorant business encounter and if it wasnt for the shuttle service provided the day before this place would not even get 1 single star More
We had the best experience buying my new Chevrolet Trailblazer! Tom and Steve were wonderful! The process was quick and no back and forth like other places! I love my deal and my new SUV! Trailblazer! Tom and Steve were wonderful! The process was quick and no back and forth like other places! I love my deal and my new SUV! More
Susanne Dotson was so polite and such a helpful person. I asked questions about the vehicle I was interested in and she was able to answer the right away and in detail. asked questions about the vehicle I was interested in and she was able to answer the right away and in detail. More
Brian Johnson helped us a great deal to get a car to our liking. He is a great salesman. I would recommend him to anyone. liking. He is a great salesman. I would recommend him to anyone. More
Always pleasant and competent!!!!!!!!!!!!!!!!!!!!!!!!!! Why should I have to respond with 25 words? Sometimes this is why I do not like to give a review Why should I have to respond with 25 words? Sometimes this is why I do not like to give a review More
Bobby Preston screwed me over on buying my car back. He originally offered me more. Than later waffled only doing car payoff on car. I was desperate I'm on disability. Took Avantage of me. Out if good fait originally offered me more. Than later waffled only doing car payoff on car. I was desperate I'm on disability. Took Avantage of me. Out if good faith should have kept his word. Offered me least 2000 more than just payoff. Should be ashamed. I will not recommend this dealership. Sadd. His people all puppets. More
Our dealer was Grant Wilson and we were very pleased . Our dealer was Grant Wilson and we were very pleased . He found a car to match the price we needed and even gave us a warranty too. Wonderful H Our dealer was Grant Wilson and we were very pleased . He found a car to match the price we needed and even gave us a warranty too. Wonderful Honest Can't beat it! More
Was in the process of negotiating with Danny FINALLY after being jerked around for weeks by Bryan. Left a message for Danny that we were close and was planning on coming down (1 1/2 hrs one way) the nex after being jerked around for weeks by Bryan. Left a message for Danny that we were close and was planning on coming down (1 1/2 hrs one way) the next day. They call 5 hours later to tell me they sold the car.. ARE YOU xxxxx KIDDING ME. I guess the other guy was willing to pay more. HORRIBLE DEALER TO DEAL WITH. More
My husband and I went there after shopping online. Had an appointment, the vehicle was right out front waiting for us. Worked with us and our budget. Fast but not too pushy which i liked, (usually at a car d appointment, the vehicle was right out front waiting for us. Worked with us and our budget. Fast but not too pushy which i liked, (usually at a car dealership all day ) overall straight to the point service! A+ More