Preston Superstore

I grew up in Geauga County and this is truly a wonderful community based dealership. They go out of their way to make you feel like it is a relationship they are building and that it is more than just a sa community based dealership. They go out of their way to make you feel like it is a relationship they are building and that it is more than just a sale. They answer all your questions and help you decide what is right for you based on facts, not numbers alone. My teenage daughter was with us and they treated her just as friendly and professional. We have purchased two new vehicles in the past month and could not have asked for a better experience. More

This dealership is truly willing to work with almost any customer. We owed much more on our current car than it was worth. We had also just purchased a house and I needed a truck with four-wheel drive for t customer. We owed much more on our current car than it was worth. We had also just purchased a house and I needed a truck with four-wheel drive for the snow belt. Paul and Darrell listened to our needs and the payment we had to stick to due to the tightening budget of new home ownership. They had a beautiful 2010 Silverado on the lot that was perfect. They got me the price I needed with the trade and down payment I had available. Next, Mary Jane found just the right lender with an interest rate that was outstanding (given my recent change in debt-to-income ratio). And the payment was even a few dollars lower than expected!! I have now purchased six vehicles from Preston. I will never go anywhere else for a car or truck! More

This is the second time Madison Village Police Department This is the second time Madison Village Police Department has purchased a new vehicle from Curt Riddle. This was a last minute decision for our agenc This is the second time Madison Village Police Department has purchased a new vehicle from Curt Riddle. This was a last minute decision for our agency to purchase a new Crown Victoria. Due to Ford not manufacturing this vehicle any longer, we were not able to order one. I asked Curt to check overstock on these vehicles, he did and located one. Not only a car, but the color I needed for our fleet. This vehicle was located out of Ohio, Curt made the necessary transportation arrangements and the car was on his lot ready for pickup in less than 2 days. I also had the occasion to have work performed on one of our older Crown Vics in July 2011. This car had exhibited an intermittent steering problem for months. I had sent this vehicle to another Ford Dealer multiple times to have the issue located and repaired. This dealer always said they could not duplicate any of the problems I had indicated. They did give a few options of what could be replaced, but no guarantee that the problem would be fixed. I spoke with Curt Riddle about this and he put me in contact with Gary Slepsky/Service Consultant at Preston. I dropped the car off and gave all the background info on the problems occurring to Gary. The next day he called and advised his technicians were able to duplicate all of the issues and problems that my officers had continually reported. He explained what the repair needs were and yes, he guaranteed the problems will be fixed. The cruiser is running/steering as it did from the factory in 2005 when it was manufactured. All employees at Preston Ford whether in person or on the phone are extremely professional, courteous, caring and willing to help. If they don't know the answer to your question, they direct you to someone who can. Everyone seems to work as a TEAM and truly enjoy their jobs. I will always recommend Curt Riddle and Preston Ford to friends and family. My daughter purchased a used vehicle from Curt. She also had an extremely positive experience during her purchase, along with any routine service she has completed at Preston. Thank you and keep up the good work TEAM! Sincerely, Dawn Shannon Chief of Police Madison Village Police Dept. Madison, Ohio More

After researching several KIA dealerships, Shawn was the first to respond with a personalized video introducing himself and Preston Motors. We chose Preston Kia to purchase our Sorento because a member fro first to respond with a personalized video introducing himself and Preston Motors. We chose Preston Kia to purchase our Sorento because a member from each department took the time to meet us while demonstrating sincere friendliness and knowledge. Preston Motors' policy extends their quality service to complimentary pick-up and delivery for those of us who live further away and have little extra time! We felt comfortable and confident with J.J. Moore, Pat Preston, Gordon Knight and everyone at Preston Motors with whom we have fostered a relationship the moment we were invited to visit. Dr. Carl & Bethane Evans More

We have dealt with this dealership for 20 Years . Purchased a total of six cars so far.Very Friendly courterous and professional and Gordon Knight is always helpful ans exceeds all our wishes and dem Purchased a total of six cars so far.Very Friendly courterous and professional and Gordon Knight is always helpful ans exceeds all our wishes and demands. More

Have had great service and help with warranty issues when Saturn ceased operation. Looking forward to dealing with them on next purchase and regular maintenance. Saturn ceased operation. Looking forward to dealing with them on next purchase and regular maintenance. More

I am exteremely satisfied with my buying experience with I am exteremely satisfied with my buying experience with Preston Chevrolet Cadillac. At no time was I pressured from any employee but at the same tim I am exteremely satisfied with my buying experience with Preston Chevrolet Cadillac. At no time was I pressured from any employee but at the same time was not ignored. This is the third vehicle my family has purchased through this dealership and the second this year from Tom Z. our sales cosultant. Tom is very knowledgeable and friendly and has gone above and beyond to help us with anything we have asked of him. Wally Brown took care of the finacial end of things and was very professional and a pleasure to work with. Also the price of the vehicle as well as the financing that was offered was right where I needed it to be. Manager Tod Sherrill filled in all the gaps and made sure our visit to Preston Chevrolet Cadillac was an enjoyable one. Owned Pat Preston even check on us a number of times during our time there to make sure everything was going well for us. In rating the crieria above (Customer Service,Quality of Work,Friendliness,Overall Experience,Price) I have no hesitation when giving Preston Chevrolet Cadillac the highest possible ratings and when it is time to purchase or lease our next vehicle(s) my family will return to this dealership with our buisness. More

Had an issue with my new Sorento. This dealership went above and beyond. They addressed the issue with Kia on my behalf and the response time was outstanding. I would recommend this dealership to anyone. above and beyond. They addressed the issue with Kia on my behalf and the response time was outstanding. I would recommend this dealership to anyone. Preston's sales staff & service department is great. More

What pleasant experience we has purchasing a new vehicle. Polite and friendly staff, no pressure, who are willing to go the extra mile to service one's needs! I highly recommend this dealership as one of the Polite and friendly staff, no pressure, who are willing to go the extra mile to service one's needs! I highly recommend this dealership as one of the best in NE Ohio. More

great service. We were there for 2 new vehicles and one used. Also for body work and all employees we dealt with were terrific. I would highly recommend this dealership to other people used. Also for body work and all employees we dealt with were terrific. I would highly recommend this dealership to other people More