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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,566 Reviews

1,566 Reviews of Price LeBlanc Lexus - Service Center

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November 09, 2023

Finally received the second key for the car purchased in February. No one helped with setting up the key for my wife as promised. More

by simonerp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Nov 09, 2023 -

Price LeBlanc Lexus responded

Your feedback is crucial to us, and we appreciate you taking the time to tell us about your experience. We always work to provide timely and thorough assistance, and we are sorry that that was not how your time at Price LeBlanc Lexus went. If you would like to further elaborate on your experience, please let us know by reaching out to Brent LeBlanc (Owner) directly at 225-413-8484.

November 09, 2023

I was very happy with the service. I couldn’t have been treated any better. Everyone was very helpful. I would highly recommend Price Leblanc Lexus More

by CCAMPBELL11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Nov 13, 2023 -

Price LeBlanc Lexus responded

jdduhe57, thank you for the five stars!

November 08, 2023

Always good service. However, I wasn’t told until I sat with my service advisor that there now a service fee for paying with a credit card. When you spend over $500, it w More

by amyteague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Nov 08, 2023 -

Price LeBlanc Lexus responded

We apologize for any miscommunication regarding your service, Amy. At Price LeBlanc Lexus, we aim to provide transparency and clarity in all aspects of your service experience. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 to speak more about your time here.

November 08, 2023

The staff at Price LeBlanc Lexus is always nice and professional. They always do quality work as fast as possible with as little inconvenience to my busy schedule. The attention to detail and follow More

by TVICKNAIR68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 08, 2023 -

Price LeBlanc Lexus responded

We'll always try to work with you to give you the best experience possible! Thanks for coming in!

November 08, 2023

Dealership is very nice, clean. Customer reps are courteous and friendly. Checkin is quick. Waiting room is spacious and stock with bfsbc,k an More

by RGVATEC75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 08, 2023 -

Price LeBlanc Lexus responded

It is great to hear that you had a quick and easy experience with us at Price LeBlanc Lexus! Thank you so much for coming in!

November 08, 2023

I am very impressed with the professionalism and friendliness of the staff at the dealership. More

by Carolyn.robinson1951
Recommend Dealer
Yes
Employees Worked With
Dustin
Nov 09, 2023 -

Price LeBlanc Lexus responded

Thank you, Carolyn! Please let us know if there is anything we can do to make your next experience five stars.

November 08, 2023

Awesome customer support! I had a accident on the way out of state Lexus staff fix my car and had me back on the road the same day! More

by KIMMIESIMON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Waters
Nov 09, 2023 -

Price LeBlanc Lexus responded

We're so happy we could help you get your vehicle fixed, Kimmie! Thank you for trusting the Price LeBlanc Lexus team.

November 08, 2023

At my age , I need a dependable car dealership that if I have problems, they answer their phones and take car of problem!! Thanks to a job well done More

by deany210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 09, 2023 -

Price LeBlanc Lexus responded

You can always depend on us! Thank you for your positive feedback and five-star review!

November 08, 2023

I plan to dispute the charge for the swipe fee with my credit card company. There was no disclosure before I paid that there would be a fee for using a credit card. I was told the amount; when I inserted More

by Susanb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Venable
Nov 09, 2023 -

Price LeBlanc Lexus responded

We appreciate you sharing your concerns, and we sincerely apologize for any confusion or inconvenience caused during your recent transaction. Your feedback is valuable, and we take your concerns seriously. Our team understands the importance of transparent communication when it comes to any transaction. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 if you would like to discuss this matter in further detail.

November 07, 2023

Customer service was great. Oil change was done in a timely manner. The waiting area was very clean and the coffee and snacks was very good. More

by LADRAYE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
Nov 07, 2023 -

Price LeBlanc Lexus responded

Thank you for choosing us for your regular oil changes! We loved having you as a customer at Price LeBlanc Lexus.

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