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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,538 Reviews

1,538 Reviews of Price LeBlanc Lexus - Service Center

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November 01, 2023

Fast and friendly, was back on the road in no time heading home to Lake Charles ,Sarah Sarfaraz was a pleasure to work with More

by toyman6670607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
Nov 02, 2023 -

Price LeBlanc Lexus responded

Thank you for letting us provide you with exceptional service! Price LeBlanc Lexus is always here for you, and we hope to see you again soon!

November 01, 2023

Easy to get an appt and staff is friendly with minimum wait times. Happy with service More

by ndhidalgo33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Nov 02, 2023 -

Price LeBlanc Lexus responded

We're so happy you had a great time at Price LeBlanc Lexus. Our team always wants each customer to feel at home here. Thank you for rating us five stars!

November 01, 2023

I asked for my car to be vacuumed and washed and when I got it back, it was dirtier than it was when I dropped it off. Very disappointing considering I was asked if I wanted this service and my response wa More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Techs, Hannah
Nov 02, 2023 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We deeply apologize for the inconvenience you experienced during your recent visit to our dealership. We are committed to providing a premium service that meets your expectations, and we pride ourselves in making sure our customers' vehicles are clean all around before you pick them up. If you would like to elaborate further on your experience here, please reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

November 01, 2023

First time visiting Price LaBlanc Lexus and was very impressed with the salesman. Answered all my questions for the sale. Have not had any service done yet. More

by mlchavis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mr. Allen Blunt
Nov 02, 2023 -

Price LeBlanc Lexus responded

Thank you for taking the time to visit Price LeBlanc Lexus and leaving a positive review about your time with our staff. We hope that the next time you visit our service team, we will give you a five-star experience! If you have any concerns, please don't hesitate to reach out to Brent LeBlanc (Owner) directly at 225-413-8484.

November 01, 2023

Excellent service. Everyone was courteous & friendly. Waiting room was clean & well stocked with water, coffee & snacks. More

by LLWASHINGTON225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
Nov 02, 2023 -

Price LeBlanc Lexus responded

We are so happy to know you were satisfied here at Price LeBlanc Lexus! Thank you so much for this awesome five-star review.

October 31, 2023

Service was excellent service tech was very polite and I didn’t have an appointment I was able to be seen in a timely manner and my tire was replaced at no cost! I’m glad I took the extra tire protection!! More

by laura_morgan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Nov 01, 2023 -

Price LeBlanc Lexus responded

We understand the importance of timeliness and are glad we were able to accommodate you without an appointment, Laura! Thank you for trusting our team!

October 31, 2023

When I bought car salesman indicated camera light on back would be redone. The camera is off center in the place leaving potential for rust and looks bad. Service dept has refused to honor the repair. More

by JHARVEYAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Chouest
Oct 31, 2023 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with our team. A poor customer experience is never something we want to hear about, and we care about your satisfaction at Price LeBlanc Lexus. We understand the importance of having all parts of your vehicle working properly and looking clean. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 to speak further about your experience.

October 30, 2023

Service was Awesome! Everyone was polite, helpful, informative , always excellent service. Wonderful group of people! More

by CARTER-CHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 31, 2023 -

Price LeBlanc Lexus responded

We thank you for this awesome five-star review! We find so much joy in serving great customers like you. Come back soon!

October 29, 2023

My entire experience was five star service! The two young men at drop off were so very nice. Sandy my service rep was so sweet and professional, she was very attentive and did such a wonderful More

by ASHLEYWATERS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Logan, Ben, Melvin, Carol
Oct 30, 2023 -

Price LeBlanc Lexus responded

Thank you for all of your compliments on our staff, Ashley! We are so appreciative of all positive feedback we get from our customers. We hope to see you again soon!

October 28, 2023

I chose Lexus due to a specific vehicle I saw online but the vehicle sold same day I went to go view it. Instead of telling me to keep in touch if I find something else they sat with me and searched through More

by johnsonamy606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe , Melvin , Caleb , Jeffrey
Oct 30, 2023 -

Price LeBlanc Lexus responded

Thank you so much for choosing Price LeBlanc Lexus for your vehicle search, John! Our team will always keep you in the know when it comes to your vehicle. If there is anything we can do to make your next experience five stars, don't hesitate to reach out!

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