Price LeBlanc Lexus - Service Center
Baton Rouge, LA
1,540 Reviews of Price LeBlanc Lexus - Service Center
Asked to check rear passenger tire specifically as I was having to refill every 7-10 days. Was told I am covered for this and next two maintenance intervals from certified care. Given keys and told tire jus having to refill every 7-10 days. Was told I am covered for this and next two maintenance intervals from certified care. Given keys and told tire just needed air. Hmmm. Next week, tire has lost 6lbs and needs air, again following week. Received follow up from LeBlanc wanting to charge me $76. For a service they couldn't even check my tire. Sad. Very Sad. I will not be returning, it is 1.5hr drive from Slidell and no matter the amenities inside, I am there to have my car maintained impeccably. Not something I expect from Lexus dealerships. Too bad Dallas is 9hrs drive, you should send staff there to see how you listen and verify. Neither of which was done for a simple tire and if my costs are covered by certified care why the charge with absolutely no line item or invoice. Unprofessional on all levels. More
The best part about Lexus is the service. They are very thorough and always update you on the progress. Everyone is very helpful and friendly. They are very thorough and always update you on the progress. Everyone is very helpful and friendly. More
Service always professional, efficient and a pleasant experience. I always wait at the dealership while services performed because it's so pleasant as well. experience. I always wait at the dealership while services performed because it's so pleasant as well. More