Price LeBlanc Lexus - Service Center
Baton Rouge, LA
1,543 Reviews of Price LeBlanc Lexus - Service Center
Very customer oriented. Completed services promptly. Comfortable customer waiting area with ample seating and refreshments. Completed services promptly. Comfortable customer waiting area with ample seating and refreshments. More
Clean and courteous staff. Bathrooms were very well maintained and the snacks were grade A. My service assistant/technician were excellent. My car was clean and taken cared of Bathrooms were very well maintained and the snacks were grade A. My service assistant/technician were excellent. My car was clean and taken cared of with dignity and respect. Thank you More
We've brought our Lexus GX in twice since purchasing it earlier this year. Each time we had an appointment, but ended up waiting way longer than expected. The first visit was to take delivery of our 2n earlier this year. Each time we had an appointment, but ended up waiting way longer than expected. The first visit was to take delivery of our 2nd keyfob, which was not included when we purchased the vehicle. Despite having an appointment, we waited over an hour just to get the 2nd key. Pretty frustrating. The second visit was for the first oil change / tire rotation. Once again, make an appointment, showed up on time, and in total spent over 2 and half hours at the dealership. I can't understand how a scheduled oil change and tire rotation should take 2 and a half hours. The service people have been very friendly, but that just doesn't make up for the poor level of speed. I'd always heard this dealership had excellent service levels, but I've yet to experience it outside of a few friendly people. Execution matters so much more. More
Appointment for maintenance service was gotten without long delay of scheduling. Service was professional and highly efficient. Missy Harris was professional, courteous and friendly and due to the time i long delay of scheduling. Service was professional and highly efficient. Missy Harris was professional, courteous and friendly and due to the time it would take to complete the work on our vehicle, offered us a loaner. We appreciated her consideration of our time. More