Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,565 Reviews
Call Service Center (225) 267-9477

1,565 Reviews of Price LeBlanc Lexus - Service Center

Sort by
October 09, 2024

Everyone was extremely nice and the time it took to service my car wasn’t long. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience, Gloria! We are glad to hear that you found our team to be nice and that your service appointment was completed in a timely manner.

October 09, 2024

Service was excellent as always. We have bought three vehicles from this dealership, service them there exclusively, and are planning to purchase a fourth vehicle from them because More

by BRSHEA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Price LeBlanc Lexus responded

We appreciate the ongoing support! Thank you for continuing to come back and purchase from Price LeBlanc Lexus. We love seeing you every time!

October 08, 2024

Did not receive quality service during the last scheduled visit and horrible customer service after the service More

by leathas3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Bercegeay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Price LeBlanc Lexus responded

We're very sorry to hear you did not have a five-star experience with us. We sincerely apologize that the service you received during your last visit fell short of both your expectations and our standards. We would love the opportunity to speak with you further so we can address exactly what went wrong and ensure it doesn't happen again, so please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

October 07, 2024

Very reliable and they always tell you accurately the time required for a repair. For 12 years, I have been a customer More

by KMLSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

KMLSCHER responded

We were so pleased with Dylan as our salesperson. He was very courteous and knowledgeable about the processes in place and explained them to us A pleasant experience overall

October 07, 2024

Very professional and prompt as always. .the car wash is also a plus. Service office personnel are the best. More

by Debbiehusser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Price LeBlanc Lexus responded

Thank you, Debbie! We are so glad to hear that you enjoyed the vehicle and car wash service. We're lucky to have such a great customer like you!

October 06, 2024

Did not reset maintenance alert last time and put expired inspection sticker on new windshield this time. Maintenance alert still on. Will have to go to another shop to get a computer reset. More

by ddracha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. We understand how frustrating it must be to have to visit another shop for a computer reset, and this certainly does not meet the standards of service we work to give each customer. If you'd like to talk with our team about your concerns, please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

October 06, 2024

Friendly and courteous staff as well as quick service. I would recommend to others to buy from this dealership. More

by tbell20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Price LeBlanc Lexus responded

We are delighted to hear that you found our staff to be friendly and courteous! Recommendations from satisfied customers like yourself mean a lot to us. We hope to see you again in the future at Price LeBlanc Lexus!

October 05, 2024

Missy, service advisor at the Lexus dealership on Airline Highway in Louisiana is awesome!! She always takes care of making sure my vehicle I serviced as it should be! More

by BONTRIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Price LeBlanc Lexus responded

We appreciate your business and we are very happy to hear we consistently provide excellent service for your vehicle! We're always here to take care of your automotive needs.

October 05, 2024

This was my first time getting a service done on a Saturday. It was estimated to be around a 2 hour wait with maintenance service and software update. I was there for 3 hours. Sarah was very sweet and More

by EBOUVIA99
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Price LeBlanc Lexus responded

We appreciate your patience during your recent service visit and understand your frustration with a longer wait time. While Saturdays can be busier due to fewer technicians on staff, we know that your time is valuable and we’re constantly working to provide every customer with a five-star experience. If you have any further feedback or concerns, we encourage you to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

October 05, 2024

I'm always satisfied with their prompt and and efficient service each time that i call and they respond. Thank you! More

by MARIEPOWELL2139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Price LeBlanc Lexus responded

We appreciate the continued support, Marie! It's rewarding to hear that you have put your trust in us.

1
...
35
36
37
...
157