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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,552 Reviews

1,552 Reviews of Price LeBlanc Lexus - Service Center

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May 18, 2024

As usual everything went well with my appointment. It was raining on the day of my appt and when my car was complete and driven around, it was given to us outside of the overhang and we had to walk in More

by ihobbs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us. We’re glad to hear that your appointment went smoothly overall. However, we apologize for the inconvenience you encountered due to the weather. We want your experience to be convenient and comfortable, regardless of the weather conditions. Your satisfaction is important to us, and if you'd like to speak more about your concerns, please reach out to Customer Satisfaction Manager Lori Puhl at lpuhl@leblancauto.com.

May 18, 2024

Sandy Waters is excellent at her job and she is very pleasant to work with. Whoever checked my tires did an excellent job finding the cut. I felt safer driving my vehicle after the appointment More

by Bernadine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience with our service team at Price LeBlanc Lexus. We're glad to hear everything went as you expected it to. Come back soon!

May 17, 2024

Service was great and the issues with my car was fixed timely. The follow-up visit went well to. More

by tturner13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear that you had a positive experience with us and that we were able to resolve the issues with your car in a timely manner!

May 17, 2024

In my life, I lack time to bring a vehicle in for service and wait for a ride or arrange a ride. When purchasing the vehicle, sales convinced me to buy a Lexus because of the service methods and service offe More

by Bueller53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Price LeBlanc Lexus responded

We're so happy to hear you were pleased with your service experience! We're glad you had a great time with Price LeBlanc Lexus.

May 17, 2024

I bought a Lexus because of the outstanding customer service y’all offer. . Absolutely love the environment More

by Felecka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Price LeBlanc Lexus responded

You're always welcome at Price LeBlanc Lexus! It's great to hear you like our dealership and had a great service experience.

May 17, 2024

Although the power was out they provided satisfaction in a timely manner everyone did a great job More

by Shedrick Stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Price LeBlanc Lexus responded

Thank you for trusting in our team, Shedrick! We're so grateful for your five-star rating

May 17, 2024

Service is always excellent. We have been customers for over 20 years and will continue to purchase from Price LeBlanc Lexus. More

by JCOURVILLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Price LeBlanc Lexus responded

Thank you for your loyalty to Price LeBlanc Lexus over the past 20 years. We are thrilled to hear that you have consistently experienced excellent service with us. We look forward to continuing to serve you for many years to come!

May 17, 2024

Work was done as well as can be expected due to power outage . Routine oil change took 1 hour from the 8am appointment that I had. Everyone was very courteous and helpful. More

by GEB315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Price LeBlanc Lexus responded

We appreciate your understanding regarding the power outage and are glad to hear that our team was courteous and helpful during your visit!

May 16, 2024

David waters really listened to my wants and needs and found me the perfect vehicle! More

by cloveri
Recommend Dealer
Yes
Employees Worked With
David waters: 5 star!
May 16, 2024 -

Price LeBlanc Lexus responded

We're so happy for you and are glad we could provide you with great service!

May 16, 2024

Dealership has good customer service via phone and in-person. They inform of additional issues with the car without being pushy on getting the services done immediately. They are expensive which is ex More

by ANGELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience, Angelle. We are pleased to hear that you found our customer service to be accommodating and informative. We are also glad that you enjoyed our lobby amenities! Your satisfaction is important to us and we hope to see you again in the future.

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