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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,543 Reviews

1,543 Reviews of Price LeBlanc Lexus - Service Center

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April 21, 2024

I’ve owned Lexus for 20 years and have always taken my vehicle to Price LeBlanc for maintenance. The service there is over the top with quality always assured. Smiles on the staff’s faces prove that eve More

by mlinclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
Apr 22, 2024 -

Price LeBlanc Lexus responded

We are thrilled to hear that you have been a loyal Lexus owner for 20 years! Thank you for continuing to trust us with your vehicle maintenance.

April 21, 2024

Went to pickup my vehicle after service. The stand outside no one was there so I went inside. Another customer also waiting outside. Multiple workers in the glass offices staring at me an More

by Bk.hasenbeck
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Unsure
Apr 22, 2024 -

Price LeBlanc Lexus responded

We sincerely apologize for any discomfort caused during your visit to Price LeBlanc Lexus. We always strive to provide a welcoming and helpful atmosphere. Our team will work to make sure experiences like this do not happen in the future. Please reach out to Customer Satisfaction Manager Lori Puhl at lpuhl@leblancauto.com if you'd like to talk more with us about your time here.

April 21, 2024

Service was fast and courteous. The waiting area was very relaxing and had private rooms to conduct personal business More

by recason
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey LeBlanc
Apr 23, 2024 -

Price LeBlanc Lexus responded

It's great to know you felt relaxed and at ease with us! Thanks so much for coming in.

April 20, 2024

As always, Missy was extremely helpful and informative. I had my car going in for a routine service, but had some questions about the setting on my back up camera. She provided me with accurate information More

by EULIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Price LeBlanc Lexus responded

We're very happy to hear your service experience went smoothly, Eulis! Thank you for allowing our team to answer your vehicle questions. Come back and see us again soon!

April 20, 2024

Service with Missy means I don’t have to worry about my car getting done right. She makes sure to keep me updated with my car services. Missy has been my service representative for over a decade and she is More

by TRACEYDOMINIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Price LeBlanc Lexus responded

Thank you for sticking with Price LeBlanc Lexus all these years, Tracey! We always love having you here.

April 19, 2024

I've been a Lexus customer since 2002. I've will remain a Lexus customer mainly for the product and their customer service. LEXUS FOR LIFE. More

by glamorous2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Price LeBlanc Lexus responded

We are so happy to hear we have a customer for life. Thank you for this amazing feedback. See you soon!

April 19, 2024

My experience was Excellent. Love how they have the best interest of the customer. I have no complaints. 🌟🌟🌟🌟🌟 More

by FELICIAMCKINLEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Apr 22, 2024 -

Price LeBlanc Lexus responded

Thank you, Felicia! Your five stars means a lot to us. We're glad you had a great time!

April 19, 2024

Hannah Prather Excellent customer service. Very pleasant to work with, kept me up to date regarding my vehicle status. Would love to work with her again. Thank you. More

by WSHERRIE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Price LeBlanc Lexus responded

We're glad you had a lovely time with our service staff! We can't wait to see you again.

April 19, 2024

The service consultant, Missy Harris was very pleasant and professional. We will most definitely contact her for all future needs. Kenneth & Cassandra Raymond Very pleased customers More

by RAYMOND.CASSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Price LeBlanc Lexus responded

We're glad to hear we have a great customer like you! Thank you, Kenneth and Cassandra, for your kind review.

April 18, 2024

Lexus is always great. But a 2.5 hour wait on an oil and coolant fluid change is a bit much More

by brittanycarey09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 19, 2024 -

Price LeBlanc Lexus responded

We appreciate your feedback and apologize for the extended wait time you experienced during your recent oil and fluid change appointment. Our goal is to provide efficient and timely service to all our customers, and we are very sorry to hear we fell short of your expectations. If you would like to speak more with our team about your experience, please reach out to Customer Satisfaction Manager Lori Puhl at lpuhl@leblancauto.com.

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