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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,539 Reviews

1,539 Reviews of Price LeBlanc Lexus - Service Center

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April 12, 2024

During this visit, they were very professional and helpful. The issue i had, they were able to fix it in a reasonable amount of time. More

by Sdholden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Very courteous and friendly service was quick. Made you feel comfortable in waiting area, nice and clean. More

by butlerg93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Price LeBlanc Lexus responded

We're glad to know you felt comfortable at our store. Thank you for your review!

April 12, 2024

Price LeBlanc has a great service center with wonderful people. Missy is the best. I just had my oil changed, but appreciated the friendly service and the car wash. More

by MLIVING504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind and pleasant feedback! Reviews like yours are always great for us to hear.

April 12, 2024

After pricing tires at different places, the dealership pricing was very good so i purchased them there because they have such a great service dept! More

by abcsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Price LeBlanc Lexus responded

Thank you for choosing Price LeBlanc Lexus for your tire purchase! We are so glad your experience was a good one.

April 11, 2024

Great people move really fast great service alway been great place keep up good work More

by durrelljthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Price LeBlanc Lexus responded

Thank you so much, Durrell! Reviews like these make our day. Come back and visit us again soon!

April 11, 2024

Everyone I encounter is always courteous and professional. The agents always go out of their way to answer my questions. I feel as if providing what I need matters. More

by TAZDEC54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Price LeBlanc Lexus responded

Thank you for your positive feedback! Our staff is so glad to hear your experience was great and that we could help get your questions answered.

April 10, 2024

Price LeBlanc Lexus treats me like family. They take excellent care of me, as well as other members in my family. We are very grateful. More

by DIANE.TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Price LeBlanc Lexus responded

Diane - Thank you so much for your compliments to our dealership! You are family to us, and we're glad you had a five-star experience here.

April 10, 2024

Service personal are friendly and helpful. I’ve been doing business with them for 11 years. Very happy with them. More

by Teen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Price LeBlanc Lexus responded

It's always our pleasure! Thank you for staying loyal to Price LeBlanc Lexus for the past 11 years.

April 10, 2024

A warning light was on after the vehicle was serviced. Brought vehicle back the same day and they told him that what usually happen. After driving the vehicle, off the lot, warning light came back on. The More

by migodidit
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas DeLacerda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Price LeBlanc Lexus responded

Your satisfaction means a lot to us, and we're very sorry to hear about this persisting issue with your vehicle. We will investigate this matter to ensure issues like these do not happen again. To discuss your concerns with us in more detail, please reach out to Service Manager Michael Hutchinson at mhutchinson@leblancauto.com.

April 10, 2024

Poor communication by service rep. Left my car at the dealership for 3 days due to a recall. Didn't hear back from anyone for 2 days. I had to call multiple times to get an update, in More

by EMILYTHIVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Chouest
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Price LeBlanc Lexus responded

We are very sorry to hear about your disappointing experience with us. Your loyalty to us for so long is incredibly important. The Price LeBlanc Lexus team always strives for five-star communication, so we can understand your frustration with this experience. We truly value your feedback, and at your earliest convenience, please reach out to Service Manager Michael Hutchinson at mhutchinson@leblancauto.com.

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