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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,545 Reviews
Call Service Center (225) 267-9477

1,545 Reviews of Price LeBlanc Lexus - Service Center

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March 13, 2025

Came in to get a new tire, had a flat tire. Service was great as always. More

by CBJUBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name. She was great
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Mar 17, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We're delighted to hear that you received great service during your recent visit. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

March 13, 2025

When i purchase my car I was told I would receive a loaner vehicle when needed. However, when I recently required one, I was not provided with it. This was highly inconvenient. More

by clarissaboutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rather not say
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Mar 17, 2025 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, Clarissa. Your feedback is very important to us! We apologize for any inconvenience you faced regarding the loaner vehicle & we appreciate your understanding. We will be counseling your sales associate to make sure our loaner vehicle policy is being properly communicated to our Sales guests. Loaner vehicles are reserved in advance when a guest's appointment time is scheduled to take 2 hrs or more. Of course, we make every effort to accommodate our guests, on a case-by-case basis, if loaners are still available on the day of the appointment. If you have any questions or would like to elaborate on your experience further please feel free to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or 225-408-2150.

March 13, 2025

The service technicians obviously did a great job. I was surprised when my effort’s to pay with a check was denied, which was very embarrassing and frustrating. I was shocked because there was more th More

by lynb1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience. We're delighted to hear that you were pleased with the service provided by our technicians. We understand how frustrating it must have been to encounter issues with payment, and we apologize. Your feedback is important to us, and we will certainly take it into consideration as we strive to enhance our customer experience. If you have any questions or would like to elaborate on your experience further please feel free to email our Service Manager, Michael Hutchinson, at mhutchinson@leblancauto.com or give him a call at (225) 408-2205.

March 11, 2025

I was very pleased with my service. My service agent was very kind. The facility was very neat and clean. More

by MONTREALNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nodine
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Mar 12, 2025 -

Price LeBlanc Lexus responded

Thank you so much for sharing your positive experience with us. We are delighted that you were pleased with the service and found our facility clean. It's great to know that our service agent made a kind impression on you. Your feedback is greatly appreciated and helps us maintain the high standards we strive for at Price LeBlanc Lexus.

March 10, 2025

Always excellent service from David and Sandy Waters. I had a scheduled maintenance and the only thing I mentioned was that the car was pulling a little bit. The appointment lasted about a hour.When I dr More

by EAGLE005960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're thrilled to hear that David and Sandy provided you with excellent service and that your car is driving like new. It's wonderful to know that you've trusted Price LeBlanc Lexus for decades and continue to receive top-notch service. Your feedback is greatly appreciated.

March 10, 2025

Lexus has the best costumer service of any dealership. I will always own a Lexus for this reason. More

by Shirleyneaom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and for choosing Price LeBlanc Lexus. We're thrilled to hear that our customer service has made such a positive impression on you. Your loyalty and satisfaction mean the world to us, and we look forward to continuing to exceed your expectations.

March 09, 2025

Excellent customer service! So accommodating and friendly! Always a pleasure working with y’all! It makes me want to stick with Lexus vehicles. More

by ANNBHARGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. It's wonderful to know that our customer service has made such an impact and that you're enjoying your time with us. We look forward to continuing to provide you with the exceptional service you deserve.

March 09, 2025

Missy my service representative were great and helpful. Very knowledgeable and always helpful in explaining what they need to do. More

by GUILLORY7880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Missy provided you with knowledgeable and helpful service during your visit. Your kind words are greatly appreciated and will be shared with the team.

March 08, 2025

Always takes care of what we need done at a fair price. With a loaner car and all. More

by rlallc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 10, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you find our services reliable and fairly priced. It's great to know that the loaner car option has been convenient for you. We appreciate your support and look forward to continuing to meet your needs.

March 08, 2025

The experience was a good one for us to look at and decide on a new car. More

by LENNY.WAGUESPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DeLacerda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Mar 10, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us, Lenny. We're delighted to hear that you enjoyed your visit and found it helpful in making a decision on your new car. We always strive to provide our customers with a welcoming and informative environment.

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