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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,567 Reviews

1,567 Reviews of Price LeBlanc Lexus - Service Center

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February 18, 2024

I just wish the servers would use paper mats as I requested. Otherwise, enjoyed visiting with Sarah. More

by LHOR.N.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

We appreciate your feedback and sincerely apologize for any inconvenience caused regarding the lack of paper mats in your vehicle. Our team is dedicated to providing exceptional service, and we value your input as it helps us improve and better serve you in the future. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 if you'd like to talk more with us about your experience.

February 18, 2024

Customer service is good. I don’t appreciate being told I need something and then on the receipt it states I asked for it. That’s dishonesty. It’s not okay. More

by TANYART73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

We are sorry to hear about your negative experience. Integrity and transparency are core values of our dealership, and we take your concerns very seriously. It's never our intention to mislead or deceive our valued customers in any way. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 if you would like to speak more with us about your concerns.

February 18, 2024

I always get prompt professional service at your location. I have purchased three Lexus RX 350s from you & always been satisfied. Thanks again, Missy!! More

by MSZUMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

I have bought several cars in my lifetime, but Caleb Callahan went above and beyond in meeting my expectations. He answered my endless questions, returned my many calls and text messages, and had utmos More

by GOODMAN70503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

Thank you for speaking so highly of our staff! We work hard to provide our customers with the service they deserve. However, we apologize for the inconvenience you experienced during your last service appointment. We want every customer to have a convenient and worry-free experience when they come to us, and we encourage you to reach out to Brent LeBlanc (Owner) directly at 225-413-8484 if you'd like to speak more with us about your concerns. Thank you for bringing this to our attention!

February 18, 2024

All employees were friendly and helpful and I get a loaner car immediately Very efficient More

by MEFROG
Recommend Dealer
Yes
Employees Worked With
Sandy
Feb 19, 2024 -

Price LeBlanc Lexus responded

We are delighted to hear that our employees were able to assist you efficiently and that you were provided with a loaner car in little time! Thank you for letting us help you with your service.

February 18, 2024

All of my concerns and questions about the visit’s coverage were answered by the service person. More

by PRABALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

We're glad to hear that all of your concerns and questions were addressed by our service team during your visit! We hope to see you again soon.

February 18, 2024

I was very satisfied with the service and with Jonathon. Very professional representative for Lexus. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Doug! We are glad to hear you had a five-star service experience here at Price LeBlanc Lexus.

February 18, 2024

Mr. Jeffrey Young is one amazing salesman. He never fails us whenever we come to deal with Lexus. Keep him always. More

by JERRYLANDRY409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

Thank you very much, Jerry! Your compliments to our staff mean a lot to us, and we're glad your service appointment went well.

February 18, 2024

Courteous, polite, and helpful in all areas of my visit this past week. Keep up the great customer service. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

David waters had patience & was very thorough! The deal went so smooth, would recommend to anyone in the market for a new or used vehicle! More

by savmoncada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Waters
Feb 19, 2024 -

Price LeBlanc Lexus responded

We appreciate your recommendation and are glad to hear your sales experience was good! Thank you for trusting our team!

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