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Price LeBlanc Toyota

Baton Rouge, LA

4.7
2,174 Reviews
Welcome to Price LeBlanc Toyota – where customer service and satisfaction are our number one priority. Our website is part of our ongoing effort to make shopping for your new Toyota as easy and convenient as possible. Price LeBlanc Toyota has been in the Baton Rouge community for over 50 years. Price LeBlanc Toyota is the proud recipient of Toyota President’s Award numerous times and we have been a member of the Gulf States Toyota Pinnacle Club for over 25 years. We’re serving Gonzales, Prairieville and Denham Springs neighbors! We are located on 12 acres of land at 13250 Airline Hwy in Baton Rouge, just south of Siegen Lane. We have a 40,000 square foot state of the art service department with 57 service bays to service more vehicles in a timely manner. Our customers can enjoy waiting areas with flat screen televisions, wireless internet and a children’s play area. We even have a restaurant located inside our dealership. New York Bagel Co. serves our customers 7am-8pm Monday through Saturday and has a large menu with many delicious breakfast, lunch and dinner items available for purchase. Did you know that with every new or used vehicle purchase at Price LeBlanc Toyota, you will receive complimentary country sausage? Just a small token of our appreciation to our customers. Price LeBlanc Toyota is fortunate to be located in such a wonderful community. It is our responsibility and privilege to give back to the community in which we live and work. We are proud to be involved with numerous charities such as the Epilepsy Foundation of Louisiana, the American Heart Association, the Cystic Fibrosis Foundation and many others. The bottom line, it’s all about you…our customers.
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13250 Airline Hwy

Baton Rouge, LA

70817

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Showing 2,174 reviews

October 03, 2024

The staff was very friendly and efficient. My vehicle was completed correctly and on time. More

by MLEGEND129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Price LeBlanc Toyota responded

Thank you for your compliments to our staff. Your feedback truly does mean a lot to our team, and we're always happy to serve you!

October 03, 2024

Nice service advisor and didn’t have to wait long great new video they send More

by daowins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Price LeBlanc Toyota responded

It's amazing to hear you had a great service experience and enjoyed the video! Thank you for rating Price LeBlanc Toyota and have a great day.

October 03, 2024

If you have any other options for service on your Toyota, take it! Do not go to Price LeBlanc. Customer service - or lack thereof - was abysmal. Poor communication, poor service, long wait time even though I More

by DONNA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Price LeBlanc Toyota responded

We sincerely apologize that your recent visit didn’t meet the standards we strive to uphold, Donna. Your experience with communication, wait times, and the overall customer experience is not reflective of the level of care we aim to provide each and every customer. At Price LeBlanc Toyota, we work hard to provide great service, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, to speak more with us about your time here.

October 03, 2024

The do A great job in serving their customers right and miss brandy Also, do a great job in serving her customers, right? More

by ALEXSTYLES2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Brandy At the Service department do a great job.
Oct 04, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a positive review, Alex. We are glad to hear that you had a great experience with our team! We always appreciate feedback like this.

October 03, 2024

Good experience with dealership overall. Danny and Billy were great. I appreciate the help getting my car that I wanted. Thanks. More

by shaylevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Mcrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendell Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johhny DeArmond
Oct 04, 2024 -

Price LeBlanc Toyota responded

Congratulations on your new car purchase! We couldn't be happier you chose our team to help you. Thank you for coming in, and we hope to see you again soon!

October 02, 2024

Jessica and dealership came thru for me. Got my spare key, squeaky brakes fixed and answered my questions. I had such regrets about this truck in the beginning. Having those things resolve More

by rpdevillier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Price LeBlanc Toyota responded

We are glad to hear that our team members were able to address your concerns and help improve your overall experience. We hope to see you again for a future service appointment!

October 02, 2024

Wasn’t told about same tire prorating, tires went bad early because alignment not done More

by DANIELTRAIGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Hebert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Price LeBlanc Toyota responded

Thank you for letting us know, Daniel. When it comes to tire wear and the impact of alignments, we always want to ensure our customers are well-informed, and we are sorry if this was not communicated well during your visit. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

September 30, 2024

Handled my situation above and beyond due to it being a Saturday and I was only able to get there for 1230 More

by RBRIM68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy from parts
Oct 01, 2024 -

Price LeBlanc Toyota responded

Thank you for sharing your experience with us. We are glad to hear that we could assist you on a Saturday and accommodate your schedule!

September 30, 2024

Always professional and prompt. Our salesman Danny McCray is always so helpful, he calls to check on us and our vehicle. I refer anyone that I know needs a vehicle. More

by ginger15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Mcrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Price LeBlanc Toyota responded

Thank you so much for letting us know how we did! Referrals are the highest compliment we can receive, and we truly appreciate your recommendation. Thank you for choosing Price LeBlanc Toyota!

September 30, 2024

Mats dirty, settings on a/c changed, headlights settings changed, everything should be put back the way it was. Paper mats should be used to avoid dirty oily spots on carpet. More

by orjoshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Price LeBlanc Toyota responded

Thank you for your feedback. It's disappointing for us to hear your vehicle was not left clean after your service. We strive to provide excellent service and take great care of every vehicle that comes through our doors. We agree that protecting your interior is essential, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, at your earliest convenience.

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