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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,515 Reviews

1,515 Reviews of Price LeBlanc Toyota - Service Center

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August 26, 2024

Routine maintenance took an excessive amount of time. Coffee shop was useful with such a long wait. More

by COACHB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey "TJ" Johnson
Aug 27, 2024 -

Price LeBlanc Toyota responded

We understand your frustration in your delay of service, and we are sorry your experience did not go as you had expected at Price LeBlanc Toyota. Our team works hard to ensure that service is completed as efficiently and carefully as possible. Regarding your discount, we always want to make sure our customers get a clear explanation of the pricing breakdown, so we apologize for any confusion. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

August 25, 2024

From start to finish, Service was seamless, courteous, informative, Professional. The work done was done well, fast and flawless. Can't imagine a better experience having service done on my 4 Runner. More

by VMACHAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey "TJ" Johnson
Aug 27, 2024 -

Price LeBlanc Toyota responded

Thank you for the great feedback! Our goal is to always deliver exceptional service to our customers.

August 24, 2024

Your "Quiet Room" waiting area was disappointing this time around. I brought a book to read and had to put it aside because one of the waiting customers was talking on his phone with friends and when he More

by smstewart2012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your feedback with us. We are very sorry to hear about your negative experience in our quiet area. We understand how important a peaceful environment is. Please know that we take your comments seriously and are committed to maintaining the comfort and satisfaction of all our guests. Please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205 if you would like to further elaborate on your time here.

August 24, 2024

Awesome service friendly service the setting and the environment was nice and welcoming pleasant and professional More

by LILLIANBOYKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

Thank you for letting us know how your service went, Lillian! We're always striving to create a great environment and experience for you.

August 24, 2024

Everyone did their job from service tech, mechanic to the 2 ladies in rental department. The staff that had one on one contact with me were all friendly and sincere. Their performance was not just doing thei More

by PAULPW57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Richards. 5 STARS
Aug 26, 2024 -

Price LeBlanc Toyota responded

Thank you, Paul, for taking the time to share your positive experience with our team at Price LeBlanc Toyota! It's great to hear you were satisfied with our service. Come again soon!

August 24, 2024

Highlander has been in twice now for oil leaks they recommended for repair, vehicle still leaks. Will take back again. More

by kenconger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Daugherty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

Thank you for sharing your experience with us. We completely understand how frustrating it can be to have an issue persist despite previous repairs. We take great pride in the work we do, and we apologize for the inconvenience you've faced. We encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205 if you would like to speak with our team more about your experience.

August 24, 2024

Price LeBlanc Toyota provides fast, efficient, and high-quality service. The employees are friendly and courteous. The dealership's waiting areas are comfortable and it is very convenient having New More

by CJJACKSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
Aug 26, 2024 -

Price LeBlanc Toyota responded

Thank you for your kind feedback about your service experience! However, we do apologize for the oversight with the maintenance light on your Camry. We understand that this is an inconvenience and not the level of thoroughness we strive for. If you'd like to further elaborate on your concerns, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

August 23, 2024

Price leblanc met my expectations and I was kept posted on the status of my truck More

by lsu1jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

We are pleased to hear that we were able to meet your expectations and keep you informed on the status of your truck's service!

August 23, 2024

Good customer service. Repairs were done in timely manner. All employees are very helpful and courteous. More

by yz400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

Our team always works to be as helpful as we can to all of our customers. Thank you for choosing Price LeBlanc Toyota for your automotive needs!

August 23, 2024

Good customer service. Repairs were done in timely manner. Only negative was the high cost of the repairs. More

by contactthelandrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

We truly appreciate your feedback, and we are glad to hear your experience with our staff was good! We understand that repair costs can sometimes feel high, and we want to assure you that our team works hard to provide only the best service with 100% care and precision. If you would like to speak more with our team about your pricing concerns, we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

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