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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,520 Reviews
Call Service Center (225) 408-1100

1,520 Reviews of Price LeBlanc Toyota - Service Center

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July 26, 2024

Easy check in and love the new video feature showing me my car in service. Text messages keeps you updated. Quick turnaround time. More

by ELLEN.S.ELIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your experience with us, Ellen. We are glad to hear that you found our check-in process easy and enjoyed the new video feature. It's great to know that our text message updates were helpful!

July 25, 2024

Everyone was very timely and responsive. There was a delay in getting a needed part and they kept me update on its status. More

by WCPOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Marshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your experience with us. We are glad to hear that our team was able to provide you with timely and responsive service, despite the delay in getting the needed part. We appreciate your understanding and patience!

July 25, 2024

Quick check in with service advisor. Fast turn around once in shop. Ability to check status while in shop. Tech sent video describing what was done as car was about to be brought out. More

by PSD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Price LeBlanc Toyota responded

Thank you for your positive feedback! We're glad the Price LeBlanc Toyota team could give you quick and in-depth service on your vehicle.

July 25, 2024

I had my vehicle service this was first time out of ten years not satisfied More

by glolee64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
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Jul 26, 2024 -

Price LeBlanc Toyota responded

We're very sorry to hear that your recent service experience didn't meet your expectations, especially after being a satisfied customer for ten years. Please rest assured that our service team is dedicated to working hard to ensure that every vehicle is serviced with care and precision. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

July 25, 2024

I originally brought my car a week ago with the engine light on. They told me all I needed was tire rotation. The engine light was still on More

by TMWOODRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Price LeBlanc Toyota responded

Thank you for bringing this issue to our attention, and we sincerely apologize for the inconvenience you've experienced. Our technicians work diligently to diagnose and address any issues, and the situation you described is not typical of our service. We are sorry to hear about your recent experience, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205 to speak more about your concerns.

July 24, 2024

Fast service I was in and out I was impressed I would definitely share with others More

by YLNDA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Price LeBlanc Toyota responded

Thank you for leaving your feedback for us! We are so glad you came to see us for your service, and we hope to see you again in the future!

July 24, 2024

Although I had to wait 4 months for parts that were back ordered, once I took my truck in for service, I got excellent customer service More

by LSW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Jul 25, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review! We're glad to hear that you received excellent customer service during your recent visit to Price LeBlanc Toyota. We appreciate your patience with the back-ordered parts and are happy we could assist you with your truck.

July 24, 2024

The service department crew acknowledged me immediately upon arrival. I did request a complimentary car wash which was done. Very friendly staff and fast service. More

by gachrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Nunez
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Jul 25, 2024 -

Price LeBlanc Toyota responded

Thank you for the awesome compliments to our staff! We're pleased to hear you had a wonderful service experience at Price LeBlanc Toyota.

July 23, 2024

Always great service when bring my 4 Runner in for maintenance and service at Price LeBlanc. More

by RACHELROUCHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Price LeBlanc Toyota responded

Thank you for your kind words, Rachel! We're glad to hear that you always have a great service experience with us.

July 22, 2024

Jourdan was an excellent communicator at my 100k mile appt. All issues were handled quickly and at a reasonable price. Would definitely recommend this service center to friends/family. More

by readlanghenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Price LeBlanc Toyota responded

Thank you for trusting in us during your 100k mile appointment! We're so glad to hear it all went so well.

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