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Price Pro Ford

Waterville, OH

4.5
315 Reviews
We have a dedicated sales team who can assist with answering every question you have about our cars, helping you schedule a test drive, or setting you up with our service team for all your car maintenance needs. Whether you are looking for a new / used car, need car repairs or need parts for your vehicle, Price Pro Ford makes it easy so you can save time and money. Feel free to contact us with any questions.
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9830 Route 64

Waterville, OH

43566

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Showing 315 reviews

August 13, 2026

Good to work with. They were pleasant and helpful and the work finished within the time frame they quoted. More

by kenrothenstine
Recommend Dealer
Yes
August 12, 2026

Environment was extremely clean, interface with both people in service department was excellent! Shuttle service is great and appreciated the friendliness of both drivers. Only disappointment was outsid More

by calanning
Recommend Dealer
Yes
Employees Worked With
John
Aug 12, 2026 -

Price Pro Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 11, 2026

Knowledgeable, very friendly Very easy to communicate with, very understandable and easy to work with More

by therickles
Recommend Dealer
Yes
Aug 11, 2026 -

Price Pro Ford responded

Your praise for our team’s expertise and friendly approach highlights what we aim for during service visits. We’re glad communicating with us about your Ford F-150 felt straightforward and hassle-free.

August 11, 2026

Scheduled me in for appt. Quickly. Accommodated me for extra work I wanted. Told me 2 hrs to completion and was done 30 minutes early. Improvement that is needed: when you pul More

by CKOZAK247
Recommend Dealer
Yes
Aug 11, 2026 -

Price Pro Ford responded

Knowing that the service on your Ford Escape was completed ahead of schedule is rewarding. Your feedback about the unattended drive-thru entrance means a lot to us. Our team is reviewing that process so someone is always there to let you in when you arrive.

August 10, 2026

The estimated cost was$100 over. .they performed a transmission flush rather than draining the pan and replacing the fluid. More

by choward711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 11, 2026 -

Price Pro Ford responded

We're sorry that you didn't have a completely satisfying visit. The original quote was just the flush and did not include the fluids. The advisor thought she had specified that multiple times, so we apologize if there was a miscommunication. We certainly do not want customers to felt mislead or unsatisfied with their services.

August 08, 2026

Need to add tire rotation to oil change service. Also add wash service even if charge have golf cart service to go around to see vehicle to purchase. More

by cooperwife2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 09, 2026 -

Price Pro Ford responded

Thank you! Your service feedback means a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2026

This is the second time I have came in for more than an oil change. Both times I scheduled ahead of time I drop my car off to get fixed and they call saying they can't fix it cause they have to order my pa More

by ASHEELY2022
Recommend Dealer
No
Employees Worked With
Sheri
Aug 10, 2026 -

Price Pro Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 06, 2026

Very pleasant people, I will be bringing my car back here for my next service. They are doing a lot of remodeling around there. They seem like they care about their people. More

by dschunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody was great
Aug 06, 2026 -

Price Pro Ford responded

Your note about our team’s friendliness and genuine care means a lot to us. We look forward to servicing your GMC Terrain at its next visit.

August 04, 2026

Friendly, helpful and knowledgeable. It was great working with Lisa and the service team. They pointed out things I hadn't been aware of and didn't make me feel like I was being bamboozl More

by stacydena
Recommend Dealer
Yes
Employees Worked With
Lisa Willis
Aug 04, 2026 -

Price Pro Ford responded

Your note about our team pointing out details you hadn’t known without overwhelming you highlights our commitment to transparency. Knowing the service on your Toyota RAV4 left you feeling informed means a lot to our service department.

August 02, 2026

Steve Rogers Ford has serviced my 2019 F150 and I have found them fair and completed the work in a timely manner. The service department is friendly and professional. More

by WAYWORD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheri Poitinger
Aug 02, 2026 -

Price Pro Ford responded

We’re glad to hear our team provided professional and friendly service for your Ford. Thank you for noting the fair pricing and timely completion. Please reach out if there’s anything else we can help with.

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