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Price Pro Ford
Waterville, OH
263 Reviews
We have a dedicated sales team who can assist with answering every question you have about our cars, helping you schedule a test drive, or setting you up with our service team for all your car maintenance needs. Whether you are looking for a new / used car, need car repairs or need parts for your vehicle, Price Pro Ford makes it easy so you can save time and money. Feel free to contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 263 reviews
March 07, 2026
Service was very quick & efficient. Faster than previous dealership. Better communication, too. I'm very pleased with my first service with this dealership! Faster than previous dealership. Better communication, too. I'm very pleased with my first service with this dealership! More
by LYNNETTETITUS
Verified CustomerEmployees Worked With
March 04, 2026
Twice my 2024 Maverick XLT hybrid had a dead 12 V battery. The service desk reported that the battery was good and that the charging system was working as required. The Service Manager just happened battery. The service desk reported that the battery was good and that the charging system was working as required. The Service Manager just happened to be in the area and explained that the dead battery was caused by an over the net update that will cause this to happen on occasion. The sevice desk guys did not know this and apparrently, neither did the tech. The SM showed desk agent how to find this info on the computor. The SM explained that Ford engineering is aware of the problem, but there is no fix currently available. My complaint: Why is the SM the only person that knew this? More
by JCYAGER16
Employees Worked With
I don't recall the names of the people I talked with.
December 26, 2025
I brought my car in for a diagnostic, and they were able to identify the issue. At that time, I was told they did not have the part needed for the repair. An appointment was scheduled 2 days later to fix it to identify the issue. At that time, I was told they did not have the part needed for the repair. An appointment was scheduled 2 days later to fix it. However, when the day of the appointment arrived, I received a call saying they still did not have the part. I’m confused as to why an appointment was scheduled in the first place when the required part wasn’t available. This resulted in wasted time and could have been avoided with better communication and planning. More
by ELYSEPW
Employees Worked With
Kristy Rogers
December 07, 2025
good pricing and fast repair times. I have a fleet of 60 vehicles that I have serviced here. It is hard to find a good dealership. So far they are a step above the rest I have a fleet of 60 vehicles that I have serviced here. It is hard to find a good dealership. So far they are a step above the rest More
by ROSS.BOWE
Employees Worked With
Nathan Long,
