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Price Pro Ford
Waterville, OH
315 Reviews
We have a dedicated sales team who can assist with answering every question you have about our cars, helping you schedule a test drive, or setting you up with our service team for all your car maintenance needs. Whether you are looking for a new / used car, need car repairs or need parts for your vehicle, Price Pro Ford makes it easy so you can save time and money. Feel free to contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 315 reviews
Verified Customer
January 24, 2025
The service was disappointing and my issue is still not resolved. . I was given my vehicle back. I was told we need to wait for the Ford tech people to return from holiday. I called back and there was resolved. . I was given my vehicle back. I was told we need to wait for the Ford tech people to return from holiday. I called back and there was no answer resolution and no returned call. I still have not heard a reply and no resolution to the issue. More
by JEREMY.RAPP
Employees Worked With
A male in his 40 to 50s.
January 14, 2025
I was very pleased with the professionalism and treatment I received at Steve Rogers Ford. In particular, Dennis Osworth was extremely helpful in finding a vehicle that had most of the things I was looking I received at Steve Rogers Ford. In particular, Dennis Osworth was extremely helpful in finding a vehicle that had most of the things I was looking for. I had visited other Ford dealerships but none of them were as diligent and as thorough as Dennis Osworth. More
by ecmarks214
Employees Worked With
Dennis Osworth
January 10, 2025
Excellent experience. Sales team is excellent, will recommend this dealership to everyone. Customer service cannot be beat. Sales team is excellent, will recommend this dealership to everyone. Customer service cannot be beat. More
by gene.burkholder
Employees Worked With
Dennis Osworth, Kristy Rogers
January 08, 2025
Service is always done quickly and the staff is friendly. Waiting room is also good, but I would like to see a placard about how to get on the internet. Waiting room is also good, but I would like to see a placard about how to get on the internet. More
by LBIHN
Employees Worked With
Kristy Rogers
January 02, 2025
I will give me complete review once I get my rental reimbursement that was completed November 23rd. I keep getting put off and will not buy a Ford again after 50 yrs of dedicated purchases and current reimbursement that was completed November 23rd. I keep getting put off and will not buy a Ford again after 50 yrs of dedicated purchases and current ownership of 4 Ford products. Mark Jakubec More
by mjsj5354
Employees Worked With
Kristy Rogers
December 24, 2024
The gentleman i dealt with at the service counter was rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5mi rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5min,them wanted to charge me $500 to replace a $45 part that took me 10 min to do and they still charged me $225 fee for plugging scanner in for 5min,have had them do all my repair work before but will not be going back. More
by SHAWNJALBERT
Employees Worked With
Service manager, Kristy Rogers
