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Price Pro Ford
Waterville, OH
263 Reviews
We have a dedicated sales team who can assist with answering every question you have about our cars, helping you schedule a test drive, or setting you up with our service team for all your car maintenance needs. Whether you are looking for a new / used car, need car repairs or need parts for your vehicle, Price Pro Ford makes it easy so you can save time and money. Feel free to contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 263 reviews
Verified Customer
September 06, 2025
Nate was the person that helped us at the counter. He was rude and gave the impression he didn’t want to help with anything. We had a prescheduled appointment for an oil change and ended up waiting ov He was rude and gave the impression he didn’t want to help with anything. We had a prescheduled appointment for an oil change and ended up waiting over 2 hours for it to be done. When we told him we had the premium plan, he told us we were wrong without any further explanation. He then charged us for 2 different types of oils for our oil change. They also didn’t reconnect the tire pressure sensors until we pointed out it needed to be done. We’ll never return to this location or recommend it to anyone else. More
by SEAN@TISQC.COM
Employees Worked With
Nate
September 05, 2025
I am very unsatisfied with Ford right now. I have had a recall on my car, which has taken months to get fixed. I called Ford myself to resolve this. When I went in last week, it STILL wasn't f I have had a recall on my car, which has taken months to get fixed. I called Ford myself to resolve this. When I went in last week, it STILL wasn't fixed. Now it needs more parts because My right side panel flew off in December. I shouldn't have to call Ford to resolve to fix this. I have called several times there and also went in and talked with the parts department. could you reach out to get My Car fixed !!! More
by LAURA0059
Employees Worked With
I've talked with several people there.
August 29, 2025
My husband was a bit disappointed because he was told they were going to try to get us a second key fob but then never called us back. they were going to try to get us a second key fob but then never called us back. More
by AWILLFORD
Employees Worked With
Rease (can't remember how to spell it
August 28, 2025
Thanks to Mike Beltran this was absolutely our Best new car purchase/experience ever!! Very pleasant, no pressure, honest and they follow through with what they say. Outstanding!! car purchase/experience ever!! Very pleasant, no pressure, honest and they follow through with what they say. Outstanding!! More
by Kruzel325
Employees Worked With
Mike Beltran
