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Pride Hyundai

Lynn, MA

4.7
455 Reviews

777 Lynnway

Lynn, MA

01905

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Showing 455 reviews

May 04, 2023

People were respectful and outgoing, patient with the customers, and didn’t rush to buy the car right at the moment, give time to think about the offer gave the customers More

by Guarino924
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary- Kate Fisher, Ed Cuhna
May 04, 2023 -

Pride Hyundai responded

At Pride Hyundai, we're committed to providing respectful, patient, and thoughtful service to each of our valued customers. Thank you for taking the time to share your positive experience with us. We hope to be your top choice for any automotive needs in the future.

April 25, 2023

Everyone is helpful and knowledgeable from managers to sales people specially Permaul. Good trade in value and good cars. More

by Freddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Permaul
Apr 26, 2023 -

Pride Hyundai responded

We couldn't ask for a better review, Freddie! Thank you for sharing your appreciation for the Pride Hyundai team and giving Permaul a shout-out. It's our pleasure to offer a quality inventory and trade-in value. We look forward to your next visit!

April 25, 2023

Prompt! ! Everyone was pleasant and service was good. Krista seems to be knowledgeable about alot of details ! More

by Fhengchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Apr 25, 2023 -

Pride Hyundai responded

We're glad to hear Krista and the team provided you with an efficient and informative service! We appreciate your business and hope to see you again at Pride Hyundai for an even greater experience!

April 25, 2023

Everyone is helpful and knowledgeable from managers to sales people specially Permaul. Good trade in value and good cars. More

by Freddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Permaul
Apr 26, 2023 -

Pride Hyundai responded

We couldn't ask for a better review, Freddie! Thank you for sharing your appreciation for the Pride Hyundai team and giving Permaul a shout-out. It's our pleasure to offer a quality inventory and trade-in value. We look forward to your next visit!

April 23, 2023

Wonderful dealership Was great working with Permaul I thought a got a great deal with trade in and purchasing my new car Very pleasant experience! More

by Debi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Permaul, Mike Greenwood
Apr 24, 2023 -

Pride Hyundai responded

We're thrilled to hear that you had a wonderful purchasing experience at Pride Hyundai, Debi! It's great to know that Permaul was able to assist you with finding a great deal on your new car and trade-in. Thank you, and safe travels!

April 05, 2023

I am very pleased with the treatment I received, the friendliness of Leisa, her explanation of the work that was going to be done and the follow up. Definitely felt welcomed. More

by sfortado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leisa Jolliffe
Apr 06, 2023 -

Pride Hyundai responded

We are delighted to hear about your five-star experience with Leisa! Thank you for choosing Pride Hyundai above the rest--take care!

April 05, 2023

This dealership should be called "Disgrace" Hyundai because they certainly should not be proud of their business model and is the reason why car dealers have a bad name. Who takes pride in financi More

by Kevin Mahoney
Recommend Dealer
No
Employees Worked With
Ed Cuhna
Apr 07, 2023 -

Pride Hyundai responded

Kevin, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Pride Hyundai does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Ed Chuna, ecunha@pridemotorgroup.com

Apr 07, 2023 -

Kevin Mahoney responded

If you had any morals or integrity you would have had this discussion before you ripped my elderly, cognitively challenged mother with a horrible credit score off by selling her a car she can not afford, even after speaking with concerned family members! You and your dealership are the immorals of the car business!

April 01, 2023

Very professional and friendly staff They answer all your questions and go over details so you understand More

by prcaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Cuhna
Apr 03, 2023 -

Pride Hyundai responded

Our team is always happy to help you out! Thank you so much for supporting Pride Hyundai and we will see you next time!

March 25, 2023

It was a horrible experience, I would call and never get answers, it took from March 23, 2022 to end of December if 2022 to get the car repaired under warranty, the they charged me for the battery that stop More

by vigomateu
Recommend Dealer
No
Employees Worked With
Craig
Mar 27, 2023 -

Pride Hyundai responded

Victor, this is certainly not the feedback we hope to hear from our customers, and I sincerely apologize for any delay and inconvenience here. It seems there were some mix-ups on our end, and I'm very sorry for any communication and service issues you experienced. I understand you're upset and that we've lost your future business, but we will address your feedback as a team to make improvements for all our customers going forward. If there's anything else we can do for you, please don't hesitate to reach out to me directly and I'll be sure to get back to you soon. Thank you, Ed Cunha - General Sales Manager - 781.592.3800 ext. 2555

March 15, 2023

I've returned to this dealership 4 times because the staff is excellent! My salesperson is Permaul! This is my second vehicle I've gotten with him. More

by correntidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Permaul Rangandan, Kenny Bettano
Mar 15, 2023 -

Pride Hyundai responded

Thank you for the review! We are thrilled to hear that Permaul delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Pride Hyundai!

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