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Pride Hyundai

Lynn, MA

4.7
450 Reviews

777 Lynnway

Lynn, MA

01905

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Showing 450 reviews

April 05, 2023

I am very pleased with the treatment I received, the friendliness of Leisa, her explanation of the work that was going to be done and the follow up. Definitely felt welcomed. More

by sfortado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leisa Jolliffe
Apr 06, 2023 -

Pride Hyundai responded

We are delighted to hear about your five-star experience with Leisa! Thank you for choosing Pride Hyundai above the rest--take care!

April 05, 2023

This dealership should be called "Disgrace" Hyundai because they certainly should not be proud of their business model and is the reason why car dealers have a bad name. Who takes pride in financi More

by Kevin Mahoney
Recommend Dealer
No
Employees Worked With
Ed Cuhna
Apr 07, 2023 -

Pride Hyundai responded

Kevin, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Pride Hyundai does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Ed Chuna, ecunha@pridemotorgroup.com

Apr 07, 2023 -

Kevin Mahoney responded

If you had any morals or integrity you would have had this discussion before you ripped my elderly, cognitively challenged mother with a horrible credit score off by selling her a car she can not afford, even after speaking with concerned family members! You and your dealership are the immorals of the car business!

April 01, 2023

Very professional and friendly staff They answer all your questions and go over details so you understand More

by prcaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Cuhna
Apr 03, 2023 -

Pride Hyundai responded

Our team is always happy to help you out! Thank you so much for supporting Pride Hyundai and we will see you next time!

March 25, 2023

It was a horrible experience, I would call and never get answers, it took from March 23, 2022 to end of December if 2022 to get the car repaired under warranty, the they charged me for the battery that stop More

by vigomateu
Recommend Dealer
No
Employees Worked With
Craig
Mar 27, 2023 -

Pride Hyundai responded

Victor, this is certainly not the feedback we hope to hear from our customers, and I sincerely apologize for any delay and inconvenience here. It seems there were some mix-ups on our end, and I'm very sorry for any communication and service issues you experienced. I understand you're upset and that we've lost your future business, but we will address your feedback as a team to make improvements for all our customers going forward. If there's anything else we can do for you, please don't hesitate to reach out to me directly and I'll be sure to get back to you soon. Thank you, Ed Cunha - General Sales Manager - 781.592.3800 ext. 2555

March 15, 2023

I've returned to this dealership 4 times because the staff is excellent! My salesperson is Permaul! This is my second vehicle I've gotten with him. More

by correntidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Permaul Rangandan, Kenny Bettano
Mar 15, 2023 -

Pride Hyundai responded

Thank you for the review! We are thrilled to hear that Permaul delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Pride Hyundai!

March 04, 2023

The best visit I've had in quite awhile. Glad to see familiar faces. Krista hasn't been there in a few years. Service was on time. Thank you. More

by DBarbour16
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Krista
Mar 06, 2023 -

Pride Hyundai responded

The Pride Hyundai team is glad to hear your most recent visit went smoothly. Thanks for your review, and we'll see you next time!

March 01, 2023

very profesional, very attentive to customer needs, will buy another car from pride and service More

by stevenromano1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all employees, Tony Chella, Dave Peterson
Mar 02, 2023 -

Pride Hyundai responded

Reviews like these always make our day! Thanks for supporting Pride Hyundai and we will see you next time!

February 23, 2023

Service was vary good cashing out was about at least 20 minutes of waiting had to look for help More

by Mtcoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier , Tony Chella, Dave Peterson
Feb 28, 2023 -

Pride Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ed Chuna, ecunha@pridemotorgroup.com

February 10, 2023

Work done as promised Nice clean waiting area with free coffee. Staff Was courteous and informative. More

by Fleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 10, 2023 -

Pride Hyundai responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Pride Hyundai with your vehicle's care. Have a wonderful day and we hope to see you again down the road!

February 08, 2023

I did not have an appointment but they fit me in very polite help me with all I needed very happy I got everything I needed done. Thank yo More

by Robinjhernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023 -

Pride Hyundai responded

Robin, thank you for stopping in and leaving Pride Hyundai a five-star review! It was a pleasure to assist you and get you promptly back on the road. Until next time! v

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