
Pride Hyundai
Lynn, MA
Filter Reviews by Keyword
By Type
Showing 450 reviews
Excellent Sales and service. There is something special about this dealership. They care.. bought a 2014 brand new Santa Fe turbo. The motor blew at around 60,000 miles. They installed a new reconditioned about this dealership. They care.. bought a 2014 brand new Santa Fe turbo. The motor blew at around 60,000 miles. They installed a new reconditioned motor at no charge. I Then brought my 88 year old mother over to look at a new 2018 Hyundai Tucson which we purchased instead of a new Subaru. Permaul assisted us in the sale As he did for years earlier when we bought the Santa Fe. Everyone in the service department was absolutely great when we had a problem with the motor on the Santa Fe. I have a lot of confidence in this dealership. Scot K . Melrose , MA More
dropped my car off in May. I still have yet to receive dropped my car off in May. I still have yet to receive it. I have to call to get updated and even at that he tells me my car will be ready soon or th dropped my car off in May. I still have yet to receive it. I have to call to get updated and even at that he tells me my car will be ready soon or the part will be in soon we are in Aug and I still haven’t got my car back. They didn’t even give a rental for us so I had to quit my job since I had no vehicle. I understand covid has backed up parts but this is ridiculous. Again I called yesterday to get a update and NO ONE CALLED ME BACK. More
Informitive & professional Just purchased a 2016 Tuscon AW drive and so far my husband & I are very happy with the performance. Ben Macieski has been very helpful and patient as Just purchased a 2016 Tuscon AW drive and so far my husband & I are very happy with the performance. Ben Macieski has been very helpful and patient as I navigated through the electronics and even assisted with setting my cell phone for google map. I returned once for further education w/r to inservice and appreciated his information. We did notice that there were 3 small paint issues (2 on the front (hood) & one on the back of the trunk) that Ben stated will be taken care of as soon as the paint arrives at the dealership. Otherwise we look forward to enjoying our "new" purchase. More
We went to just look and check out the offer letter we received. Tony greeted us as we arrived and went out of his way to help us find the right car for us at the right price. The new car is fabulous. We received. Tony greeted us as we arrived and went out of his way to help us find the right car for us at the right price. The new car is fabulous. We love the color and the new features. I highly recommend him if you need a new car and want a great deal. More
Just bought a new 2020 Santa Fe, Tony Grey was attentive and listened to me and he heard me. Did not push did not rush. His personality put me at ease, I knew what I wanted and what I could afford and that’ and listened to me and he heard me. Did not push did not rush. His personality put me at ease, I knew what I wanted and what I could afford and that’s what I got. See Tony Grey, he does NOT double talk. He was extreme professional. Thanks Tony. Chris Sharp More
Service will try to rip you off! Criminal scalawags tried to weasel out of an obvious warranty issue. Returned vehicle to where I purchased it and problem was corrected in under an Criminal scalawags tried to weasel out of an obvious warranty issue. Returned vehicle to where I purchased it and problem was corrected in under an hour, Pride had the vehicle for over 2 days! There was no water found as Pride claimed near the coils, they tried to take me for $560 on a warranty item. Reported to national as you took money for doing absolutely nothing on a warranty issue. Stay away from this dealer's service department! More
Excellent Pride restored my faith in Hundai after a terrible experience at dube Hundai I would recommend pride to everyone. Can’t say the same for dube Pride restored my faith in Hundai after a terrible experience at dube Hundai I would recommend pride to everyone. Can’t say the same for dube More
Hyundai Enjoyed the process. Very easy to work with. Would recommend Mr. Pratt and Pride to family and friends. They went iver and above to make my wishes com Enjoyed the process. Very easy to work with. Would recommend Mr. Pratt and Pride to family and friends. They went iver and above to make my wishes come true. More
Great salesperson! My salesperson was very personable and helpful. He was not pushy, gave me the time I needed to weigh my options and did all that I asked and got answe My salesperson was very personable and helpful. He was not pushy, gave me the time I needed to weigh my options and did all that I asked and got answers to my questions in a timely manner. More
New Car The sales person was nice. Upon agreement of price he never return to see if I counter offer. I notice the finance added extra charges even though I d The sales person was nice. Upon agreement of price he never return to see if I counter offer. I notice the finance added extra charges even though I decline. Make sure you read before you sign. More