
Pride Hyundai
Lynn, MA
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"STAY AWAY" Bait and Switch Operation. Called ahead to make appointment to see and test drive a 2019 Sonata Limited Edition for Saturday 10:00 am with sales manager Ed Dunha. Sales person (Tony) assured m make appointment to see and test drive a 2019 Sonata Limited Edition for Saturday 10:00 am with sales manager Ed Dunha. Sales person (Tony) assured me car was still on lot and would be there the next morning (they close at 5:00 pm) this was at 4:00 pm Friday. I said I would be driving 100 + miles each way and with gas and tolls spending over $50. Salesman assured me that Pride does not bait and switch and the car would be there Saturday for my "appointment with Ed Dunha. Guess What !! Ed Dunha had no idea of my appointment, the car was supposedly sold the night before ? that accordingly to CarFax been on their lot since the first of the year. Pride is a bait and switch operation, and if a salesman lips are moving it means they are lying. "STAY AWAY" More
Worst place to Buy or Service your vehicle the place is ripped of don’t buy any cars from them they lie to you and don’t get the job done on time and all ways have some excuses. ripped of don’t buy any cars from them they lie to you and don’t get the job done on time and all ways have some excuses. More
Worst dealership that I ever visit . At the first Worst dealership that I ever visit . At the first appointment December 31 st. they did NOT told me that the Santa Fe that I was interested in the Worst dealership that I ever visit . At the first appointment December 31 st. they did NOT told me that the Santa Fe that I was interested in the body shop for repair . Ok I said maybe that was some miscommunication. After couple of days I call them and I suppose to get more pictures from the work progress on the car from the body shop . Noone contacted me , and finally I set up appointment with different sales person. Next day January 5 th I arrived at the dealership and the car wasn't ready again even if they insured me that I can test drive the car this time and in the end of my visit the Manager came to me to tell me that someone make a deposit on the car and if he doesn't show up by end of the week the car will be mine . Please don't waist your time with them. More
I got My first Car there and unfortunately Got into an accident and it was totaled so I reached back out to David Jones who helped me the first time around and He went above and beyond to make sure I was accident and it was totaled so I reached back out to David Jones who helped me the first time around and He went above and beyond to make sure I was satisfied!! Very helpful and works with you to get what you want!! More
I am very satisfied with David Jones sales representative. David was very understanding patient and he worked with me to get the best deal that was good for me representative. David was very understanding patient and he worked with me to get the best deal that was good for me More
Excellent Sales and service. There is something special about this dealership. They care.. bought a 2014 brand new Santa Fe turbo. The motor blew at around 60,000 miles. They installed a new reconditioned about this dealership. They care.. bought a 2014 brand new Santa Fe turbo. The motor blew at around 60,000 miles. They installed a new reconditioned motor at no charge. I Then brought my 88 year old mother over to look at a new 2018 Hyundai Tucson which we purchased instead of a new Subaru. Permaul assisted us in the sale As he did for years earlier when we bought the Santa Fe. Everyone in the service department was absolutely great when we had a problem with the motor on the Santa Fe. I have a lot of confidence in this dealership. Scot K . Melrose , MA More
dropped my car off in May. I still have yet to receive dropped my car off in May. I still have yet to receive it. I have to call to get updated and even at that he tells me my car will be ready soon or th dropped my car off in May. I still have yet to receive it. I have to call to get updated and even at that he tells me my car will be ready soon or the part will be in soon we are in Aug and I still haven’t got my car back. They didn’t even give a rental for us so I had to quit my job since I had no vehicle. I understand covid has backed up parts but this is ridiculous. Again I called yesterday to get a update and NO ONE CALLED ME BACK. More
Informitive & professional Just purchased a 2016 Tuscon AW drive and so far my husband & I are very happy with the performance. Ben Macieski has been very helpful and patient as Just purchased a 2016 Tuscon AW drive and so far my husband & I are very happy with the performance. Ben Macieski has been very helpful and patient as I navigated through the electronics and even assisted with setting my cell phone for google map. I returned once for further education w/r to inservice and appreciated his information. We did notice that there were 3 small paint issues (2 on the front (hood) & one on the back of the trunk) that Ben stated will be taken care of as soon as the paint arrives at the dealership. Otherwise we look forward to enjoying our "new" purchase. More
We went to just look and check out the offer letter we received. Tony greeted us as we arrived and went out of his way to help us find the right car for us at the right price. The new car is fabulous. We received. Tony greeted us as we arrived and went out of his way to help us find the right car for us at the right price. The new car is fabulous. We love the color and the new features. I highly recommend him if you need a new car and want a great deal. More
Just bought a new 2020 Santa Fe, Tony Grey was attentive and listened to me and he heard me. Did not push did not rush. His personality put me at ease, I knew what I wanted and what I could afford and that’ and listened to me and he heard me. Did not push did not rush. His personality put me at ease, I knew what I wanted and what I could afford and that’s what I got. See Tony Grey, he does NOT double talk. He was extreme professional. Thanks Tony. Chris Sharp More