My wife and I recently purchased a 2016 Acura MDX from Prime Acura in Westwood. Our decision was centered around moving away from a pattern of leasing one of our vehicles toward owning a dependable vehicle that delivered value and a great driving experience. An Acura MDX was at the top of our list, provided we could get the numbers to work and get comfortable with the idea of buying vs. leasing.
During our visit to Prime we were greeted by Darwin Vincent. Darwin thoroughly and patiently worked through the lease vs. buy decision process with us as we considered different options. He worked hard to understand what mattered most to us and he demonstrated broad knowledge of Acura products and policies. He never pressured us to make a decision and continued to allow us to work through things at our own pace. He was a delight to work with.
My wife and I are very happy with our buying decision and we feel great about the vehicle but particularly with the overall experience with Prime - specifically with Darwin. Darwin made what was an admittedly stressful transition into a truly enjoyable experience. He was in regular communication with us (email, phone and fax) and answered questions promptly and consistently. With his help we arrived at the right decision for us and we feel REALLY good about the sale.
I cannot say enough about how he shaped our positive experience. If you're looking for someone to help you find the right vehicle for you and go about the sales conversation the right way, look no further than Darwin. I plan to buy from him again in the future and I can say for sure he's made us repeat Acura customers - there's nobody else I'd rather work with. Keep up the great work and thanks again for all of your help, Darwin.