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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,409 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,409 reviews

January 09, 2025

Quick, responsive, caring . They are committed to making sure your experience was a good one ! More

by Brandonashe84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Castano Brendon Cassil
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Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 08, 2025

This is a very efficient dealership. They check you in fast and keep you informed throughout the process! More

by cpt.sky83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Saenz, Antonio Martinez
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Jan 09, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Our salesman Cesar was absolutely wonderful. The finance guy who helped us was so nice and personable. We love BMW of San Antonio! More

by Rylee Boren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
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Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello Rylee, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2025

The best service we have ever experienced. Fast, very friendly stayed in communication with us during the whole time our vehicle was in service and updated us. More

by Cristela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda McMahn
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Jan 07, 2025 -

Principle BMW of San Antonio responded

Hi Cristela, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Very easy to work with. The sales rep always made us feel welcome. He was very knowledgeable and up front if there was something he didn’t know. The recon dept is also top More

by Emcklc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Stanglin
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Jan 05, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2025

Lauren was great as my new service representative, had a timely loaner for me, kept me informed on the status of my Z4, and had it ready for pickup as promised. More

by Thomasfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Munoz
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Jan 03, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

So dissatisfied! !!! Had an appointment on Dec 27th at 10:30 AM. For an oil change. It literally took 24 hours to get my car back. Anthony B sounded bothered that i w More

by margieboa12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Baerga
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December 26, 2024

The purchase experience was excellent from beginning to end. Oscar and Paul were very responsive and knowledgeable. More

by Delwin C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
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Dec 27, 2024 -

Principle BMW of San Antonio responded

Hi Delwin, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

Anthony Baerga’s service team has great Communication skills. Tech team is excellent in efficiency. More

by joanstraub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michol, Anthony Baerga
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Dec 25, 2024 -

Principle BMW of San Antonio responded

Hello Joanstraub, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Happy except my bright lights do not stay on. This was not a problem when I brought it in last week. There was a problem with how my left light was put in previously, it I do not know how they m More

by Carolyn.boller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baerga
Report | Print
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