
Principle BMW of San Antonio
San Antonio, TX
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Special thanks to Rocco (collision department) who made this experience comfortable during this time with COVID-19. Very appreciative for outstanding body repairs!!! Thank you!!! this experience comfortable during this time with COVID-19. Very appreciative for outstanding body repairs!!! Thank you!!! More
Great service thank you for your help, very polite & patient with helping us find what we were looking for. Thank you so much to all of y’all’s help patient with helping us find what we were looking for. Thank you so much to all of y’all’s help More
Every member of the staff made the process quick, Victor, the salesmen has been excellent even after I bought the car answering all my questions. the salesmen has been excellent even after I bought the car answering all my questions. More
Coronavirus Crusaders Its part of BMW's lore and brand to provide a luxury service experience. Principle in San Antonio may be BMW of America's best franchise at that skil Its part of BMW's lore and brand to provide a luxury service experience. Principle in San Antonio may be BMW of America's best franchise at that skill. I went on-line one day to schedule a service appointment and literally within 24 hours I had my car picked up at home by a fully masked and gloved valet, a pristine loaner left, recall item handled, routine service performed, car basically detailed and returned to my home. The only thing I'm mad about is I forgot to tip the young man who brought my car back. Prompt. Painless. Professional. More
Fabulous customer service from Edgar. He was patient, helped me pick the right car and worked with my budget. He sent pictures, paperwork, and delivered the car to my house. White glove service!!!! helped me pick the right car and worked with my budget. He sent pictures, paperwork, and delivered the car to my house. White glove service!!!! More
Excellent customer service. My first BMW and not going back to another brand. Mr. Godinez helped me at every moment, guiding me through the buying process. back to another brand. Mr. Godinez helped me at every moment, guiding me through the buying process. More
Service was great. They did everything we needed and the price was very reasonable. They finally washed our car which was badly needed. We will def be back. price was very reasonable. They finally washed our car which was badly needed. We will def be back. More
Bmw of SA is a great team. I scheduled online. They brought a loaner to my work. Loaner was clean, the driver was friendly and helpful. Pickup was busy but easy. No complaints!! brought a loaner to my work. Loaner was clean, the driver was friendly and helpful. Pickup was busy but easy. No complaints!! More
5 star customer service! My service advisor Jusn Cantu always goes the extra mile to provided outstanding customer service. He always keeps me informed of the status of my vehicle while in service and p always goes the extra mile to provided outstanding customer service. He always keeps me informed of the status of my vehicle while in service and pays attention to every detail. He is the reason I continue to have my BMW serviced here. This dealer is fortunate to have such a Top Notch employee. More
Wonderful service department! Great service! Everyone was super nice. Thank you! Thank you! Thank you! They took care of our daughters car in one day. super nice. Thank you! Thank you! Thank you! They took care of our daughters car in one day. More