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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

April 23, 2020

Scheduled around my situation and completed it all in an excellent manner. I scan not ask for better group to take care of my automobile. More

by glen
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova, Maggie King
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Glen! We appreciate your business!

April 23, 2020

Absolutely love our service advisor Juan Cantu and our sales consultant Jenny. The new dealership is incredible and a nice place to wait while car is serviced. I highly recommend! More

by MJ
Recommend Dealer
Yes
Employees Worked With
Jenny in sales was fabulous. , Juan Cantu
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks MJ! Juan is fantastic and takes a ton of pride in taking care of his Clients! We look forward to seeing you soon!

April 23, 2020

BMW if San Antonio delivered a great car buying experience. Highly recommend their sales person Coach Marcovich. They have a state-of-the-art dealership and service dept. More

by ROS
Recommend Dealer
Yes
Employees Worked With
Coach Marcovich , Kevin Fitzgerald
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks so much Ros! Coach is one of our most tenured Client Advisors and loves taking care of his Clients! We look forward to serving you for years to come!

April 23, 2020

Excellent customer service =] Alamd is the best service advisor. Very knowledgeable, professional, and friendly. The rest of the bmw staff are also very nice and welcoming. More

by lxkathleenxl
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you! We love hearing this! Alamd is great to work with and he takes great care of all of his Clients!

April 23, 2020

Edgar when we come back in to deal on another 740l I hope you are still there. You went out 100% for us with my husband with lung cancer Thank you again Edgar More

by cowgirl363
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald, Edgar Irizarry
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you for the kind words! Edgar does an amazing job of taking care of his Clients! We are here to serve you if you need anything in the future!

April 23, 2020

Excellent Service from Faylin! Absolutely love love love our Service Advisor, Faylin! She always communicates clearly with us and goes above and beyond each and every time to provi More

by holly0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faylin Miller
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Holly! Faylin does an awesome job taking care of her customers! We are excited about working with you in the future!

April 23, 2020

In today’s times where we need to protect ourselves from the virus, BMW and Xavier Made it simple as they brought the car to us to look at while maintaining a showroom experience at home. More

by ralphflores
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Xavier Marshall
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Mr. Flores! These are times where safety is the most important thing and we are so happy we were able to the Showroom Experience in the comfort of your home! Be safe and we are here when you need us!

April 23, 2020

It was great to work with Alan on getting my car. Very helpful and picked me up from the airport. The financing process was quick once the loan information was setup. I would come back and buy another v More

by Arigna
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Alan Hernandez
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Arigna! Alan is very dedicated to serving all of his Clients and it's a pleasure to work with him on a daily basis. We are so happy you had a wonderful experience and look forward to working with you again in the future!

April 22, 2020

This was our first scheduled maintenance for a 2016 BMW X3 that we purchased in November. It could not have been a more seamless or smooth appointment. BMW San Antonio scheduled the appt via text, and drop More

by Mirandag
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you Mirandag! Very kind words! We work hard to coordinate your service around YOUR schedule and make the process easy! We are excited to see you again soon!

April 22, 2020

Great dealership. Selected a car online, sent photos of my trade, got a great price without any hassle. They returned my emails promptly and gave me their best price, without having to ask! Salesman and Fi More

by jbenningfield
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia, Kevin Fitzgerald
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you for taking the time to share your review! Oscar and Kevin are some of our best and we are so happy you were able to work with them! Thanks!

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