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Principle BMW of San Antonio
San Antonio, TX
1,425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,425 reviews
April 24, 2020
Excellent customer service. My first BMW and not going back to another brand. Mr. Godinez helped me at every moment, guiding me through the buying process. back to another brand. Mr. Godinez helped me at every moment, guiding me through the buying process. More
by Gabriel Luna
Employees Worked With
Josh Barraza, Jorge Godinez
April 24, 2020
The entire process was easy to digest; From the CSR that made the appt , to Ryan who was the point of contact. Great customer service all the way around. Principle BMW even accommadated a delivery of my veh made the appt , to Ryan who was the point of contact. Great customer service all the way around. Principle BMW even accommadated a delivery of my vehicle to my residence. Great job Ryan! More
by Sam_mireles27
Employees Worked With
Ryan Mararac
April 24, 2020
Great customer service. Everyone made my experience stress free. In love with my new BMW X5. Thank you to everyone at BMW, you guys are amazing! stress free. In love with my new BMW X5. Thank you to everyone at BMW, you guys are amazing! More
by Cgarcic3
Employees Worked With
Orlando , Ben Knack
April 24, 2020
Coronavirus Crusaders Its part of BMW's lore and brand to provide a luxury service experience. Principle in San Antonio may be BMW of America's best franchise at that skil Its part of BMW's lore and brand to provide a luxury service experience. Principle in San Antonio may be BMW of America's best franchise at that skill. I went on-line one day to schedule a service appointment and literally within 24 hours I had my car picked up at home by a fully masked and gloved valet, a pristine loaner left, recall item handled, routine service performed, car basically detailed and returned to my home. The only thing I'm mad about is I forgot to tip the young man who brought my car back. Prompt. Painless. Professional. More
by kennethchick
Employees Worked With
Rudy Villalpando, Aaron Hudson, Luis Coto
April 24, 2020
Service was great. They did everything we needed and the price was very reasonable. They finally washed our car which was badly needed. We will def be back. price was very reasonable. They finally washed our car which was badly needed. We will def be back. More
by agshaver
Employees Worked With
Jeff Cartwright
April 24, 2020
Every member of the staff made the process quick, Victor, the salesmen has been excellent even after I bought the car answering all my questions. the salesmen has been excellent even after I bought the car answering all my questions. More
by gregory.gildea
Employees Worked With
Victor Garcia, Rolando Rocha
April 24, 2020
Jorge is a great sales person! He is very helpful and is passionate at what he does. He explains everything in detail and got my dream car! passionate at what he does. He explains everything in detail and got my dream car! More
by Phillip
Employees Worked With
Jorge Godinez, Kevin Fitzgerald
April 24, 2020
Great service thank you for your help, very polite & patient with helping us find what we were looking for. Thank you so much to all of y’all’s help patient with helping us find what we were looking for. Thank you so much to all of y’all’s help More
by m.andrade.80
Employees Worked With
Jorge Godinez, Michael Polak
April 24, 2020
Fabulous customer service from Edgar. He was patient, helped me pick the right car and worked with my budget. He sent pictures, paperwork, and delivered the car to my house. White glove service!!!! helped me pick the right car and worked with my budget. He sent pictures, paperwork, and delivered the car to my house. White glove service!!!! More
by N Tatum
Employees Worked With
Shashwat Devu, Edgar Irizarry
