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Principle BMW of San Antonio

San Antonio, TX

4.6
1,425 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,425 reviews

April 24, 2020

Bmw of SA is a great team. I scheduled online. They brought a loaner to my work. Loaner was clean, the driver was friendly and helpful. Pickup was busy but easy. No complaints!! More

by Bmw chickie
Recommend Dealer
Yes
Employees Worked With
Ángel , Juan Cantu
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you for the great review! We are excited to work with you again soon!

April 24, 2020

5 star customer service! My service advisor Jusn Cantu always goes the extra mile to provided outstanding customer service. He always keeps me informed of the status of my vehicle while in service and p More

by Patrick S
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you Patrick! These are very kind words for Juan! He does an great job of working with his Clients and delivering Exceptional Care! We look forward to seeing you soon!

April 23, 2020

Wonderful service department! Great service! Everyone was super nice. Thank you! Thank you! Thank you! They took care of our daughters car in one day. More

by speak24
Recommend Dealer
Yes
Employees Worked With
Jason Konieczny
Apr 25, 2020 -

Principle BMW of San Antonio responded

Wow! Thank you so much for the kind words! We look forward to serving you and your daughter for years to come!

April 23, 2020

Great customer service! I received updates and fallow up in a timely manner. I will highly recommend BMW to everybody. I definitely had great experience! Thank you! Lana More

by s.marynina
Recommend Dealer
Yes
Employees Worked With
Rocco
Apr 25, 2020 -

Principle BMW of San Antonio responded

THANK YOU! As we have recently opened our Body Shop, we understand how important communication is. Rocco and his team in the Body Shop have many years of experience and take pride delivering exceptional care! Thank you!

April 23, 2020

Excellent Service from Faylin! Absolutely love love love our Service Advisor, Faylin! She always communicates clearly with us and goes above and beyond each and every time to provi More

by holly0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faylin Miller
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Holly! Faylin does an awesome job taking care of her customers! We are excited about working with you in the future!

April 23, 2020

Excellent customer service =] Alamd is the best service advisor. Very knowledgeable, professional, and friendly. The rest of the bmw staff are also very nice and welcoming. More

by lxkathleenxl
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you! We love hearing this! Alamd is great to work with and he takes great care of all of his Clients!

April 23, 2020

In today’s times where we need to protect ourselves from the virus, BMW and Xavier Made it simple as they brought the car to us to look at while maintaining a showroom experience at home. More

by ralphflores
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Xavier Marshall
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Mr. Flores! These are times where safety is the most important thing and we are so happy we were able to the Showroom Experience in the comfort of your home! Be safe and we are here when you need us!

April 23, 2020

BMW if San Antonio delivered a great car buying experience. Highly recommend their sales person Coach Marcovich. They have a state-of-the-art dealership and service dept. More

by ROS
Recommend Dealer
Yes
Employees Worked With
Coach Marcovich , Kevin Fitzgerald
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks so much Ros! Coach is one of our most tenured Client Advisors and loves taking care of his Clients! We look forward to serving you for years to come!

April 23, 2020

Scheduled around my situation and completed it all in an excellent manner. I scan not ask for better group to take care of my automobile. More

by glen
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova, Maggie King
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Glen! We appreciate your business!

April 23, 2020

It was great to work with Alan on getting my car. Very helpful and picked me up from the airport. The financing process was quick once the loan information was setup. I would come back and buy another v More

by Arigna
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Alan Hernandez
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Arigna! Alan is very dedicated to serving all of his Clients and it's a pleasure to work with him on a daily basis. We are so happy you had a wonderful experience and look forward to working with you again in the future!

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