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Principle BMW of San Antonio

San Antonio, TX

4.6
1,425 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,425 reviews

May 02, 2018

2015 BMW M4 Elise was very quick to reply and was very helpful and easy to work with. Being from out of town, the team was very accommodating from the very beginn More

by mauricio.gemignani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Garrett, Elise Delage
May 03, 2018 -

Principle BMW of San Antonio responded

Hi Mauricio! Thank you for taking the time to leave a review! We are so happy to hear you had an great experience with Elise--she is an awesome teammate and we are lucky to have her! We also hope you love your new M4 and come back and see us anytime. Take care!

May 02, 2018

Very professional. Even brought car to my wife’s business Awesome experience. Even brought car to my wife’s office for her to test drive George was especially helpful. Would highly recommend. Great place. Gre More

by brad_marcum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
May 03, 2018 -

Principle BMW of San Antonio responded

Hi Brad! We are ecstatic to hear you had such an awesome experience--thank you for your review! We always aim to go above & beyond with our customer service, so it was no big deal to bring the car by to let her try it. We hope you love your new vehicle and stop by sometime soon!

May 02, 2018

Awesome Staff The entire staff at BMW was great! From the front staff all the way to finance, I was given the full attention and treated like a person instead of j More

by JOE.SOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Wright, Elise Delage
May 03, 2018 -

Principle BMW of San Antonio responded

Hi Joe! Our awesome staff plays a huge role in our success, and we are so glad to hear they continue to do amazing work. Our customers are never just another dollar, so never hesitate to stop by to ask questions or just to chat! We appreciate you taking the time to leave a review--thank you so much!

May 02, 2018

very professional. Had a great salesman that helped me find the correct car for me, very professional. Overall had a great experience and would highly recommend this dea More

by omv2033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
May 03, 2018 -

Principle BMW of San Antonio responded

Hi there! We are thrilled to hear you had such a wonderful shopping experience with Robert, as customer service is our highest priority! Thank you for your review & recommendation--we appreciate you and hope you love your new vehicle!

May 02, 2018

Great Coach was great. He really helped me get my vehicle. He ensured that I got the best possible trade value for my old vehicle and held the one I was int More

by sokafab1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Wright
May 03, 2018 -

Principle BMW of San Antonio responded

Hi there! Hope you are loving your new vehicle! It sounds like Johnny did an excellent job in finding the right car for the right person--we are very lucky to have him. Please let us know if you ever have any questions, and feel free to stop by anytime!

May 02, 2018

AWESOME!!! I came in for a lemon maintenance issue I had just recently purchased from a different dealership and I left with a new car feeling ecstatic. I cant t More

by SDEVORE09214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza
May 03, 2018 -

Principle BMW of San Antonio responded

Awesome!! We are so happy to hear we got you taken care of! Please let us know of any questions you may have, and of course know that you're welcome in our dealership anytime. Enjoy your new vehicle!

May 02, 2018

Great overall experience I had a great overall experience at bmw of San Antonio. The salesman did an excellent job helping me find my certified pre owned vehicle. More

by ajsanchez8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera
May 03, 2018 -

Principle BMW of San Antonio responded

Hi there AJ! We appreciate your 5-star review, thank you so much! Our goal is to provide premium customer service and it sounds like Jerry did just that. If you ever have questions or needs, feel free to reach out or stop by. We hope you are loving your new vehicle!

May 02, 2018

First class customer service I travelled all the way from Houston to make the purchase. Fantastic communication, deal done by phone and email. This meant I was in and out of the More

by paulmassey_37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza
May 03, 2018 -

Principle BMW of San Antonio responded

Hi Paul! Thank you for taking time to leave us a review, we truly appreciate it! So glad we were not only able to quickly and efficiently find the right vehicle for your needs, but to make sure you were out of the dealership in a timely manner. That is awesome! Please enjoy your new vehicle & know you're welcome by anytime.

May 02, 2018

Excellent customer service The experience at BMW was excellent from the time I walked in until the time I drove off in a new BMW X1. Jerry, the sales person, was very attentive More

by RBANDERSON37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
May 03, 2018 -

Principle BMW of San Antonio responded

Hi there! So glad to hear you had a wonderful shopping experience with us here at BMW of San Antonio! Jerry is an asset to our team & we are ecstatic he took such great care of you! Thank you for taking time to leave a review, we greatly appreciate it & hope you are loving your new X1!

May 02, 2018

Best experience so far! We walked with the intention of just looking to see a vehicle we loved and ended up getting a great deal. Great customer service and pretty quick proc More

by celia_araujo_btx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia
May 03, 2018 -

Principle BMW of San Antonio responded

Hello Celia! Thank you so much for stopping by and leaving a review--we truly appreciate it! So glad to hear you had an excellent experience with Yvonne, as we expect nothing less. Please enjoy your new vehicle and let us know if you have any questions!

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