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Principle BMW of San Antonio

San Antonio, TX

4.6
1,442 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,442 reviews

May 07, 2018

purchasing a car got a bmw 428i m sport. really great car, very happy with it. kinda low ball me on my trade in tho. if youre getting a car here, talk to charles chukw More

by RICHSON.BACAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charles chukwu
May 08, 2018 -

Principle BMW of San Antonio responded

Hi there! Thanks so much for taking the time to leave a review. We are so glad to hear you had a great shopping experience with Charles, and will make sure to pass along your praise. Please let us know if you ever have any questions or problems! Take care.

May 06, 2018

New Car Purchase Jared was our Sales Counselor; if you're ever visiting, or have an interest in a new BMW, please ask for him.. He was very helpful and made our purch More

by VICTOR_BARNWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza, Jared Coronado
May 07, 2018 -

Principle BMW of San Antonio responded

Hello Victor! Thank you so much for your 5-star review, we here at BMW of San Antonio truly appreciate it! Jared is a valued member of our team and we will be sure to pass along your praise. We hope you're loving your new vehicle, take care!

May 06, 2018

Salesman Rob Silva Rob Silva was fabulous in showing the Mini. His expert knowledge and excellent customer service contributed to my decision to purchase. A pleasant e More

by SUPERLADY2U
Recommend Dealer
Yes
Employees Worked With
Rob Silva
May 07, 2018 -

Principle BMW of San Antonio responded

Hi there! So happy to hear you had such an awesome experience at our dealership and with our teammate Rob. It's happy customers like you that encourage us to strive for excellence every day, so thank you! We hope you're loving your new vehicle, and please feel free to stop by anytime.

May 05, 2018

Charles was amazing!! He showed us all the options and dropped our new car to our apartment too. It was a good experience. The dealership had huge inventory which helped More

by PEEYUSH.KANDHARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
May 07, 2018 -

Principle BMW of San Antonio responded

Hi there, and thank you so much for taking some time to leave a review! We are thrilled you had such a positive experience with Charles, and hope you'll stop by anytime if you have any questions. Enjoy your new vehicle!

May 04, 2018

Great It was great, mr Coach is one of the greatest salesman I’ve ever met. The agency looks nice and everyone is very kind! Wish to see the new place More

by alveca58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Coach
May 04, 2018 -

Principle BMW of San Antonio responded

Hi there! Thanks so much for stopping by & leaving a review--we greatly appreciate it! We like to think of our customers as family, and are so excited to hear you were treated as such. We're excited about the new location too, so know that you're welcome back anytime!

May 04, 2018

2nd Time Working With Them and Was - NOT DISAPPOINTED This was our second time purchasing from BMW of San Antonio and neither time were we disappointed. The inventory was just enough to feel we had option More

by Brad & Heather Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hallman and Brad (finance)
May 04, 2018 -

Principle BMW of San Antonio responded

Hi again Brad and Heather! So excited to hear your second experience with us was as top-notch as the first. Nick is truly an asset to our team, and we are so glad to hear he took such great care of you--as always! We hope you continue to love your new car, and please feel free to stop by anytime!

May 04, 2018

Extremely pleased This is my first experience with BMW and in a lease. I was nervous and a little hesitant, but was reassured by Jared, and am very pleased with the end More

by srbates_ernurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
May 04, 2018 -

Principle BMW of San Antonio responded

Hi there! Thank you so much for taking some time to leave a review. We are so excited that you're excited about your new 430i; such a sleek and attractive coupe--please enjoy! You're welcome back anytime, and please let us know if you have any questions. Take care!

May 04, 2018

Rude and disrespectful I would not recommend this dealership and this person Katherine Philp. She’s rude and not helpful. She is not expirienced and doesn’t know the product More

by Mclub94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katherine Philp
May 08, 2018 -

Principle BMW of San Antonio responded

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May 04, 2018

Rude and doesn’t know her product I honestly cannot believe how rude this woman is. She is not helpful and she was very rude from the beginning! She doesn’t know her product at all. Sh More

by Mclub94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katherine Philp
May 04, 2018 -

Principle BMW of San Antonio responded

We hate to hear that you've had this negative experience working with our team. I would be happy to speak with you, address your concerns, and work out these issues. We value your business and truly hope your opinion of our dealership will improve. Please reach out to us at 210-732-7121 ext 1320

May 03, 2018

Great deals and customer service I purchased a used 2015 GMC Yukon from them. They had a awesome price and exceptional customer service. I would definantly recommend them to anyone. More

by Aaron B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles chukwu, Francis in finance, Greg Morris
May 04, 2018 -

Principle BMW of San Antonio responded

Hello Aaron! Thanks so much for taking some time to leave a review! We are so happy to hear you had an awesome shopping experience and hope you are loving your new vehicle. Please let us know if you have any questions and we're happy to have you by anytime!

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