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Principle BMW of San Antonio

San Antonio, TX

4.7
1,409 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,409 reviews

April 15, 2018

Excellent Lisa was great !!!! Excellent customer service We coming back in January for my new X3 !! We felt very comfortable with the sales representati More

by icap_claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Apr 16, 2018 -

Principle BMW of San Antonio responded

We can't wait for you to drive off in your X3! Thanks for your kind words about our team! We look forward to working with you in a few months!

April 14, 2018

So happy with my experience Very happy with Mr. Devu. Very kind and easy to talk with. He’s professional, knowledgeable and I hope he is with the Mini family for a long time. More

by BEASANCHEZ81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Shashwat Devu
Apr 16, 2018 -

Principle BMW of San Antonio responded

We are so glad to hear this! Thanks so much for your kind words about your visit--we are happy to help and hope you enjoy your vehicle for many years to come!

April 14, 2018

Better than I expected I went to BMW just to say I looked at another luxury subcompact suv before going to Audi because I really had my eye on a Q3 but after my experience a More

by OLSENSTACIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad lilley , Lisa Robinson
Apr 16, 2018 -

Principle BMW of San Antonio responded

We are so happy that you came to us and found your dream car! Thank you so much for your thoughtful words about your experience with Lisa and our team--we truly enjoyed working with you and look forward to assisting your family and friends when it's time for them to find their next vehicles as well! :) Enjoy your X1!

April 12, 2018

Great experience! Went there last week to buy a used mini for my son. George, Brandon, and Albie were informative, patient and helpful. They all made the process simple More

by jlbokeefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Aldana, Brandon Koke, Albie Burch
Apr 13, 2018 -

Principle BMW of San Antonio responded

We're so glad our team was able to help you find what you were looking for! Please let us know if there's anything else we can assist with!

April 12, 2018

Great experience Great customer service I really want to say that I love my car and the people from the dealer is awesome very kind and resoecful thank you! More

by marcamoal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry de Karla garza and Taylor from finance
Apr 13, 2018 -

Principle BMW of San Antonio responded

We are so happy to help and are glad you left pleased! Thanks for your feedback!

April 12, 2018

Great service! I had such a great experience here, they got me exactly what I needed and wanted, all with a smile and no pressure or stress. More

by abbystmu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shash
Apr 13, 2018 -

Principle BMW of San Antonio responded

Abby, we loving hearing that your experience was positive! We are always here whenever you need something and we look forward to your next visit!

April 12, 2018

I Love My New To Me 5 Series! I worked with Adam Castillo to assist me with getting into a certified preowned 5 series. He had the cars I was interested in test driving available w More

by c.whalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Castillo and Francis
Apr 13, 2018 -

Principle BMW of San Antonio responded

We are so glad you had a pleasant experience working with our team! We greatly value your feedback and appreciate your thoughtful review. We hope you continue to enjoy your 5 Series!

April 11, 2018

Best! Our experience at BMW of SA was the best experience we have ever had at any dealership! We were treated with friendliness and respect. We were intro More

by MKTOKERUD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach Markovic, TB Garrett, Joshua Roberts
Apr 13, 2018 -

Principle BMW of San Antonio responded

We're so glad you had a great visit and our staff took good care of you! Thank you for your kind words. We look forward to assisting you again in the future!

April 09, 2018

Great overall experience! I was in the market for a BMW and I was assisted by Yvonne Garcia that took the time to explain different financing options. Yvonne was really attenti More

by Albesp2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia
Apr 11, 2018 -

Principle BMW of San Antonio responded

We love hearing that you were well-taken care of during your car-buying experience! We know you're going to continue loving your new BMW and we hope to work with you again soon. Thanks so much for your kind feedback!

April 09, 2018

Yvonne Garcia is a true asset to BMW San Antonio I had the pleasure of working with Yvonne on my new 2018 BMW 5e lease. It was during a very hectic time period for me and Yvonne went out of her way More

by MARIOBASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Laird was also very helpful and responded to my intial emails quickly and professionally through out my initial sales process., Yvonne Garcia
Apr 11, 2018 -

Principle BMW of San Antonio responded

Mario, we love hearing that Yvonne took great care of you and provided you with an exceptional experience! We appreciate your thoughtful words about your visit and look forward to working with you again in the future! Enjoy your new BMW!

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