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Principle BMW of San Antonio

San Antonio, TX

4.6
1,442 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,442 reviews

May 03, 2018

Happy driver Had a great experience. Especially with the dealership being over 200 miles away. Everything was done through phone and online. Showed up, drove car, More

by Happy driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles and Biju
May 04, 2018 -

Principle BMW of San Antonio responded

Hi there! Many thanks for an awesome review, we appreciate the feedback from such happy customers! Enjoy your new vehicle & please let us know if you ever have any questions.

May 03, 2018

Almost Perfect! Look, BMW of San Antonio takes care of you unlike any dealer! The sales team doesn’t pressure you into anything, and really make you feel special! I l More

by JAlexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Dodds
May 04, 2018 -

Principle BMW of San Antonio responded

Thank you so much for taking time to write your 5-star review! We are thrilled you had such an awesome experience with Jared & will ensure he knows of your praise! In terms of the gentleman in finance, we will most certainly look into it and once more thank you for your business. Take care and enjoy your new vehicle!

May 03, 2018

Superb My experience at BMW was like no other car dealer! Relaxing, comfortable, professional, and the best car buying experience I’ve had anywhere. Others More

by lisastuartfries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju and Charles
May 04, 2018 -

Principle BMW of San Antonio responded

Hi Lisa! We appreciate you taking some time to write a review, thank you so much! BMW strives for excellence, and it makes us so happy to hear we achieved that during your shopping experience. We hope you love your new vehicle, and feel free to stop by anytime!

May 03, 2018

Better the second time around Came here once for an appointment, no one in the dealership even looked my way. Tried it again and was glad I did. Attentive service and great vehic More

by goodfaith50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Wright
May 04, 2018 -

Principle BMW of San Antonio responded

Hi there! So sorry to hear your first experience with us was less-than-satisfactory, but are equally as thrilled to hear we got it right the second time. We hope you continue to love your new vehicle, and please let us know if you ever have any questions or concerns!

May 03, 2018

Excellent Nick was outstanding, and went out of his way to make sure we were properly taken care of. He was honest, relatable, and always on time. I would recom More

by jagxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hallman
May 04, 2018 -

Principle BMW of San Antonio responded

Hi there! We are so happy to hear you had an awesome shopping experience here with us at BMW of San Antonio, especially your positive experience with Nick. Thank you for taking the time to leave us a review--we hope you love your new vehicle and will come back and see us sometime!

May 03, 2018

Excellent I had a really pleasant experience getting my vehicle with BMW San Antonio. I felt the reps were prompt, easy to get a hold of and very considerate! More

by uzairmushtaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Delage, Jenny Aguilera
May 04, 2018 -

Principle BMW of San Antonio responded

Hello! We greatly appreciate your 5-star review, thank you so much! We are so glad to hear that both Jenny & Elise were able to get you taken care of in the best way possible, as we expect nothing less. Enjoy your new vehicle, and please let us know if you have any questions!

May 03, 2018

Outstanding From the start Jenny immediately found what my fiancé and I had been looking for. Had it gassed ups and cleaned and waiting upon our arrival to the de More

by RGRYZMALA91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Aguilera
May 04, 2018 -

Principle BMW of San Antonio responded

What a stellar review--thank you! Jenny is a valuable team member here at BMW of San Antonio and we are lucky to have her! We are so happy that you had a positive experience, please enjoy your new vehicle and let us know if you have any questions!

May 02, 2018

2015 BMW M4 Elise was very quick to reply and was very helpful and easy to work with. Being from out of town, the team was very accommodating from the very beginn More

by mauricio.gemignani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Garrett, Elise Delage
May 03, 2018 -

Principle BMW of San Antonio responded

Hi Mauricio! Thank you for taking the time to leave a review! We are so happy to hear you had an great experience with Elise--she is an awesome teammate and we are lucky to have her! We also hope you love your new M4 and come back and see us anytime. Take care!

May 02, 2018

Very professional. Even brought car to my wife’s business Awesome experience. Even brought car to my wife’s office for her to test drive George was especially helpful. Would highly recommend. Great place. Gre More

by brad_marcum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
May 03, 2018 -

Principle BMW of San Antonio responded

Hi Brad! We are ecstatic to hear you had such an awesome experience--thank you for your review! We always aim to go above & beyond with our customer service, so it was no big deal to bring the car by to let her try it. We hope you love your new vehicle and stop by sometime soon!

May 02, 2018

Awesome Staff The entire staff at BMW was great! From the front staff all the way to finance, I was given the full attention and treated like a person instead of j More

by JOE.SOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Wright, Elise Delage
May 03, 2018 -

Principle BMW of San Antonio responded

Hi Joe! Our awesome staff plays a huge role in our success, and we are so glad to hear they continue to do amazing work. Our customers are never just another dollar, so never hesitate to stop by to ask questions or just to chat! We appreciate you taking the time to leave a review--thank you so much!

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