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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

March 17, 2018

Best experience so far Coach and Steven of BMW San Antonio made sure I had the best car buying experience to date. I had different vehicle options and incentives I narrowed More

by odus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlado Markovic, Josh Barraza, Steven Page
Mar 20, 2018 -

Principle BMW of San Antonio responded

We are so happy to hear that your experience was top-notch! Thanks for leaving this kind feedback about your positive visit--we look forward to seeing you again!

March 16, 2018

It was great! Very good experience, I went to see a car that I saw on the internet and it was sold when I gor there. But I found another one that worked fine. Char More

by doriamr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (do not remember his last name)
Mar 16, 2018 -

Principle BMW of San Antonio responded

We are so happy that you were able to find another car that met your needs! Thank you for trusting us to find a vehicle that was a good match for what you were looking for. We enjoyed working with you and hope you'll come back again in the future!

March 16, 2018

the bumbs rush once your deal is made the delivery is rushed and they basically push you out without explaining everything thoroughly or helping set up the connected More

by ericg1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Barraza
Mar 16, 2018 -

Principle BMW of San Antonio responded

Eric, I would like to speak with you and learn more about your experience. We hate that you didn't have a positive encounter with us and we'd love to do everything we can to leave you with a better opinion of our dealership. Please reach out to me at your convenience at 210-732-7121. Thanks!

March 16, 2018

Wonderful trade in experience I worked with Shash and he was excellent. The dealership worked with us to meet our price goal and got me into a brand new Countryman. Wonderful exper More

by LACEY52WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shash
Mar 20, 2018 -

Principle BMW of San Antonio responded

We are thrilled that you had a great experience! Thanks for your kind feedback, Lacey!

March 16, 2018

Great experience, great visit with Lisa She will make sure you leave happy and with a NEW car, helped us a lot getting a new BMW, very patient and knows how to read and understand your needs More

by FRANCISCOJ.BARAJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Mar 20, 2018 -

Principle BMW of San Antonio responded

We are so happy that Lisa took great care of you and helped you find your dream car! Let us know how else we can assist in the future with your BMW needs! Thanks for your thoughtful review!

March 16, 2018

Awesome service from management and service Josh and his team are great. I don’t care what color you are, or nationality or anything else they treat you like family. The service department with More

by GRICE1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza, Jared Coronado
Mar 20, 2018 -

Principle BMW of San Antonio responded

We are so happy to hear that you received great service from our team! We appreciate your feedback and look forward to working with you again in the future.

March 15, 2018

Fantastic My entire experience was amazing. My partner and I found a car we liked. Adam was awesome and answered all of our questions, finance was easy. We quic More

by mattheweverhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Castillo
Mar 16, 2018 -

Principle BMW of San Antonio responded

Matthew, we are thrilled that you found everything you were looking for when you were shopping with us! Thanks for your kind review, we hope you continue to enjoy your vehicle for many years to come! Let us know what else we can do for you!

March 15, 2018

Best Car buying experience I’ve ever had Salesman treated me great, showed me exactly what I asked for. Even after the purchase was completed, the manager found a few small dents and offered More

by MICHAEL.LEAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju Pillai
Mar 16, 2018 -

Principle BMW of San Antonio responded

Hey Michael, we are so happy that you had positive experience purchasing your vehicle with us! We hope you continue to love it for many years! Don't hesitate to let us know if there's anything else we can help you with! Thanks so much for your thoughtful review!

March 14, 2018

Coach was excellent. Excellent service, fair pricing. Would recommend this to any other person. Coach was an excellent sales person and assisted me in a fair and quick man More

by bv2218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach
Mar 15, 2018 -

Principle BMW of San Antonio responded

We're so glad you came to see us, and we appreciate your feedback about your experience! Come back soon!

March 14, 2018

New car We we're very impressed with how helpful everyone was and how great of a job they did, we will continue to visit the dealership for many years to come More

by COACHESPY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju Pillai
Mar 15, 2018 -

Principle BMW of San Antonio responded

We are so glad to hear that your experience was top notch! Thanks for your kind feedback! We look forward to your future visits!

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