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Principle BMW of San Antonio

San Antonio, TX

4.7
1,410 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,410 reviews

March 14, 2018

brutus 2018 I love my car. it is a pleasure every day I get to drive him. I look forwards everyday when I have to get in him to drive to work More

by F4EFLYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Aguilera
Mar 15, 2018 -

Principle BMW of San Antonio responded

We are so happy that you love driving your vehicle! Thanks for shopping with us and for your kind review!

March 14, 2018

2018 X3 We were very happy with our experience leasing a 2018 BMW X3. Customer service was good. Elise did a great job getting us what we wanted and the pri More

by THESWETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Delage
Mar 15, 2018 -

Principle BMW of San Antonio responded

Thank you for trusting us to find your new BMW! We hope you continue to love it for many years. Please let us know how else we can assist with your vehicle needs. We appreciate your feedback!

March 14, 2018

Beyond my expectations Thanks Lisa Robinson for your help,support and your professionalism. Awesome experience thanks one's again for everything. Looking forward to my next More

by SALGADOMIGUEL866
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faylin Miller , Lisa Robinson
Mar 15, 2018 -

Principle BMW of San Antonio responded

We're so glad Lisa was able to find the vehicle of your dreams! Thanks for the feedback, we look forward to working with you again!

March 14, 2018

Beyond the call of duty. After searching in Houston for the right vehicle, I spotted the perfect one, but online in San Antonio. I contacted BMW of San Antonio via there onlin More

by primaryfocus_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Blow, Bradley Lilley
Mar 15, 2018 -

Principle BMW of San Antonio responded

Thanks so much for your feedback! We are so happy that you love your 4Series and that we got to assist in finding it. Come back and see us soon!

March 14, 2018

Nothing short of Amazing Jared was very helpful and patient with me through this process. I was extremely blessed to have him as my car salesmen. When I left my remote in my o More

by SDMERRELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
Mar 16, 2018 -

Principle BMW of San Antonio responded

We are so happy that your visit with us was exceptional and that Jared took great care of you! It's our privilege to make sure that our customers have a great shopping experience and make a lasting relationship with our team! Thank you so much for your kind review--we look forward to your next visit!

March 14, 2018

Awesome My experience at BMW was above and beyond my expectations, my sales representative was very friendly as well as knowledgeable. My financial representa More

by saphire033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Cook my sales representative and Mr. Michael Whipple my financial Representative
Mar 16, 2018 -

Principle BMW of San Antonio responded

We are so happy to hear that you had a wonderful experience with us! Thanks for taking the time to leave us your positive feedback, we truly appreciate it! Please let us know what else we can do for you in the future!

March 13, 2018

... not worth it I purchased a "certified" pre-owned X5 with around 35-40k miles approximately 10 months ago. I've loved it up to this point. After driving it for ap More

by hookem123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Watson
Mar 15, 2018 -

Principle BMW of San Antonio responded

Wade, we are so sorry to hear about your negative experience with us. We'd love the opportunity to speak with you and clear up any confusion there may be. We take pride in our work and hope we can prove that we hope we can regain your trust. Please give our Service Director, Lou Gatti, a call at your at convenience at 210-732-7121. We look forward to hearing from you!

March 05, 2018

great service Great help from this team. very knowledgeable staff that helped me purchase a car here. Biju went out of his way to close the deal with me. More

by JOSEPH AGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju
Mar 05, 2018 -

Principle BMW of San Antonio responded

Joseph, we are so happy that we made your shopping experience a positive one! We enjoyed working with you and look forward to your next visit!

March 05, 2018

Lease Turn-in/New Lease I had a great experience while at BMW San Antonio. All of the staff did a great job assisting me with everything. The facility itself was nice; I enjo More

by mpballmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Cook
Mar 07, 2018 -

Principle BMW of San Antonio responded

We are so happy that you had a great experience working with our team and we very much appreciate your recommendation! If there's anything else we can do for your please don't hesitate to let us know!

March 04, 2018

Love the sales team I purchased a x3 in Jan. Don from the sales team along with his team members Zach and Yvone are very helpful. We will be getting another car sometime More

by XW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and Don, Yvonne Garcia
Mar 05, 2018 -

Principle BMW of San Antonio responded

We love hearing this, thank you for your kind words about your experience! We can't wait to help you find your next BMW!

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