Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,402 Reviews
Call Dealership (210) 732-7121
View Awards

15507 I-10 West

San Antonio, TX

78249

Directions

By Type

Showing 1,402 reviews

November 27, 2024

Easy to work with, bent over backwards to get us the vehicle we were looking for. More

by Jnavarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Jones , Kevin Fitzgerald
Report | Print
Nov 29, 2024 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2024

Principle is one of the largest dealers in Texas and this supports having great bargains on any BMW you are looking for. More

by chanaxjonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt, Hanh Acuna, Rob Silva
Report | Print
Nov 29, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

This is my first experience with this dealership, which is the reason for only four stars. However, my interactions with Chris Lee and Yvonne Garcia deserve 5 stars. More

by mes
Recommend Dealer
Yes
Employees Worked With
Chris Lee was very knowledgeable and professional I would have given him 5 stars, Yvonne Garcia
Report | Print
Nov 29, 2024 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

This dealership has excellent service. The sales person I dealt with, Paul, was very thorough in explaining everything about the vehicle. He was very businesslike, and friendly, explaining More

by Peggy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Nov 29, 2024 -

Principle BMW of San Antonio responded

Hello Peggy, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Great personal. Always helpful Always prompt with service. Never have I ever gone there and had a bad experience. Always a professional experience with all employees More

by Gator104210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Montez
Report | Print
Nov 28, 2024 -

Principle BMW of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Your service department is excellent and now I know the sales department is also. Taylor and Eddie were helpful and made the process of purchasing a car easy. Love my car! More

by Patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Reeves
Report | Print
Nov 28, 2024 -

Principle BMW of San Antonio responded

Hello Patti, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

I like the walk through video, when viewing the undercarriage of the car. The rep is prompt on calling when the car is ready, and I didn't have any down time at work. More

by bryantmichael019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
Report | Print
Nov 26, 2024 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

Personnel are extremely professional, along with one of the nicest facilities in the United States. More

by frederick.bradley0309
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Report | Print
Nov 25, 2024 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 28, 2024 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Kristian was my service advisor and partnered with me to get several issues resolved. Very busy and very efficient dealer More

by R Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Chen
Report | Print
Nov 18, 2024 -

Principle BMW of San Antonio responded

Hi Clark, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

Repair’s excellent but waiting time bad had to wait 5 hours that’s too much More

by silvia.garcia2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Alonso
Report | Print
Nov 21, 2024 -

Principle BMW of San Antonio responded

Thank you for your feedback. We are sorry for the lengthy wait, and will investigate to see if there is anything that can be done to get more efficient moving forward.

1
...
11
12
13
...
141